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Skips relentlessly until starting the track over

  • 17 September 2018
  • 1 reply
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This happens a lot: When playing music from Spotify (we only use Spotify) on two Play:1s, the song will cut out and in and out and in every couple of seconds until we hit back and start the track over. Then it plays fine, through the whole playlist. Put a new track on, however, and there's a good chance it'll do the skippy thing again. It's super annoying. Thoughts?
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Best answer by Jeff S 18 September 2018, 00:21

This happens a lot: When playing music from Spotify (we only use Spotify) on two Play:1s, the song will cut out and in and out and in every couple of seconds until we hit back and start the track over. Then it plays fine, through the whole playlist. Put a new track on, however, and there's a good chance it'll do the skippy thing again. It's super annoying. Thoughts?

Hi peesch,

There are a few things which could cause audio interruptions like you've described. Please check out this guide which has some great troubleshooting tips.

If that guide doesn't help, please submit a diagnostic report then reply here with the confirmation number and I'll check it out.l
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This happens a lot: When playing music from Spotify (we only use Spotify) on two Play:1s, the song will cut out and in and out and in every couple of seconds until we hit back and start the track over. Then it plays fine, through the whole playlist. Put a new track on, however, and there's a good chance it'll do the skippy thing again. It's super annoying. Thoughts?

Hi peesch,

There are a few things which could cause audio interruptions like you've described. Please check out this guide which has some great troubleshooting tips.

If that guide doesn't help, please submit a diagnostic report then reply here with the confirmation number and I'll check it out.l