SiriusXM Xtra Channels

  • 26 February 2019
  • 40 replies
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Does Sonos have any information on whether they will be adding these Xtra channels to the SiriusXM music service app? Sirius has just released over 100 new channels and the addition of these would be great.

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40 replies

Userlevel 1
Keith N. Appreciate the quick response to burtelson1. But aren't all SiriusXM channels, including the ones you currently have on Sonos available exclusively online and on the app if we as users are paying for the streaming service through SiriusXM? I just find it interesting that the solution is for Sonos users to have to take the initiative to reach out to a major streaming service and request that they make it available on your proprietary player. Not my job.

Because if I have to do that every time Spotify or Google Play or SiriusXM adds additional content to the subscription I already pay for, then my plan B is to ditch Sonos, get a quality bluetooth speaker, and stream what I want, when I want, directly from the service I'm paying for. Not trying to be difficult, just saying.
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Hi there, burtelson1. We do not have any news to share regarding the new Xtra channels to SiriusXM on Sonos. According to the SiriusXM website:
Xtra Channels are a collection of over 100 new streaming-only channels.
They are available exclusively online and on the app, with all streaming subscriptions excluding News Sports & Talk.

That said, it might be a good idea to reach out to SiriusXM about bringing this content to Sonos. In the meantime, I am happy to forward this along to the team for consideration and visibility.
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I spoke with Sirius and they confirmed the Xtra content can only be streamed and listened to the Sirius app on your phone or computer. Since we pay for Sirius, all content should be available to be streamed but they advised the engineers have not released the Xtra channels as of now. However, you can pull up the Xtra channel through the Sirius app and use the airplay to play through Sonos (but I could not get all speakers to use airplay). Very disappointed that Sirius would restrict these Xtra channels!
The company who owns the server that the Sonos points to needs to change the available channels. That would be SiriusXM.

In the other thread about this issue, there was some discussion that these channels were exclusive to SiriusXM to their own service, and not available for streaming on Sonos, as I recall.

But your complaint to SiriusXM would carry much more weight than Sonos. Sonos doesn't pay any money to SiriusXM, nor does SiriusXM pay any money to Sonos. It's your subscription to SiriusXM that they would care about, hence your complaint to them would be much more important to them.
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Please add me to the list

What list?? The list of people who should bug Sirius to fix this?
Get your act together Sonos.

As has been said several times, Sonos isn't the roadblock here, talk to Sirius XM Pandora .
Sonos can't do anything about this, except do the exact same thing that you should be doing, sending a request to Sirius. And since Sonos doesn't pay Sirius any money, Sirius is much more likely to listen to a complaint from a paying customer that they are to Sonos.

Sonos has absolutely no control over what data they have access to. That's under the control of SiriusXM.
That is true, however when I call Sirius, I get to talk to someone in India who could care less.
You as a company rep have more clout then me.
If you would provide the phone number we should call to speak with a SiriusXM rep in the states, that would make a difference.



Airgetlam doesn't' work for Sonos. Sonos employees are marked as such. He doesn't have any way of conctacting SiriusXM that you don't have. However, I would bet that Sonos does get back to SiriusXM when needed to pass on any customer complaints they are seeing.
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That said, it might be a good idea to reach out to SiriusXM about bringing this content to Sonos. In the meantime, I am happy to forward this along to the team for consideration and visibility.

This means it has been forwarded along as a feature request. Our music services on Sonos are a partnership between us and the provider. This requires work from both sides (Sonos and the partner). This means that having "push" from both sides of the equation can certainly help. The solution, in this case, is "Let's work together to make that happen, sometime in the future."

As such, I'm happy to add you to the list of users requesting this. 🙂
I’m using airplay from an iPhone 7.
Please go back and read the post from bsorg above.
Since Sonos doesn't pay any money to SiriusXM, I'd have a hard time believing that your voice, as a paying customer, wasn't listened to with more gravity that Sonos'.
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Does SiriusXM have any information on whether they will be adding these Xtra channels to the SiriusXM music service in Sonos? Sirius has just released over 100 new channels and the addition of these would be great.

Fixed that for you.
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Definitely a missing feature. Interestingly enough, my Sonos Connects show up as devices that I can play to when I open the SiriusXM app on my phone, though it doesn't actually seem to work...


100% agree with you all! Ridiculous we can’t get Turbo Party and other custom extra channels on this dumb Sonos play one set I have by my pool. I paid $11,000 for a A\V system and they had me put in this dumb Sonos bridge box for whatever reason I don’t know. Two years later, apparently Sonos stops integrating with control 4 and all other a/V/automation systems. They, nor the stupid AV company, ever bothered to tell their customers! For 18 months things keep breaking in my $11,000 system. I finally call the AV company to come fix it (@ $150 an hour!) and the dude says it was the Sonos bridge box causing half the problems. Great. Now I have another doorstop that does nothing, and actually did harm for a year and a half. And today I find out Sonos plays ping pong with Sirius about whether to add channels. STUPID. we all have paid for both Sirius and Sonos. We should be able to listen to anything on any device.
Who is responsible for creating and updating the App that Sonus uses for its speaker?
Thank you for writing to SiriusXM
  Kindly be advised that the Xtra Channels are not available on Sonos as these channels are not numbered. We do apologize for inconvenience this may have brought you.

Please remember SiriusXM Customer Care is ready and willing to assist you at anytime.

Sincerely, this is the respond i received 
Sonos wrote the controller app. Sonos wrote the API that streamers use to include their service in the controller app. Sonos wrote the API that streamers can use to integrate into their own app.

At the end of the day, the Sonos controller app points to a location owned by the streamer, and looks for data that matches the API. So any channels that Sirius has must be decided on by Sirirus, and Sonos has no ability to change that.
Ok, so the Sirrus app also points to a location.
Does Sonos need a new address to point too or does Sirrius need to update the list of channels available to the Sonus API?
Seems to me someone at Sonos needs to make a phone call.
The LIST is not cutting it.
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Also agree with above posts. This topic hasn’t received a resolution from sonos.
Zero support. Very disappointing that the last post from sonos staff was 2 months ago - guess they are still waiting on hold when they called Sirius!
That is true, however when I call Sirius, I get to talk to someone in India who could care less.
You as a company rep have more clout then me.
If you would provide the phone number we should call to speak with a SiriusXM rep in the states, that would make a difference.
Thanks, melvimbe,

Indeed, I don't work for Sonos.

And while I'm confident that Sonos does pass on the request, I just don't think it carries the same weight as a complaint from an actual paying customer. Whether your call goes to a call center in another country wouldn't likely make any difference. A complaint from a paying customer would be counted, and passed up the chain, no matter where it came from.
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I've been using my Sonos as just a speaker and casting from SiriusXM app to my TV more and more because the services just aren't available or lacking in Sonos.

Add me too please.
Add me too please!
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@Keith N - Agreed. Cooperation is always a good policy. I will add my request through SiriusXM.