This started last week. I was literally listening to a station, then it stopped. I did find previous topics, but uninstalling/reinstalling Amazon Music has not worked. I’ve reset Sonos but have not uninstalled Sonos. I’m on an iPad.
Pandora and Sonos Radio work.
Best answer by Airgetlam
If it’s just stations, and not the standard music stream, then the issue is much more likely at the Amazon end than it is with Sonos directly. All your controller does is tell the speaker where to get the stream from Amazon, it never exists anywhere on Sonos’ servers.
Have you checked directly with Amazon?
As a side note, there are several threads around issues with Asus routers in this forum, so while the symptom may be the same, the cause might not be, worth doing a search and reading up on the Asus issues.