I'm having an issue where SONOS repeats a track. Even though its displaying the proper song on the controller it plays the previous track again. It does this with spotify, I submitted a diagnostic: 393414055. This is not a WiFi issue. I have strong WiFi round the house and the Sonos Move where this just happened is on 5GHz with strong signal. It seems to have started since I moved to S2 app. I’ve read on other posts there is an issue with the Sonos : Spotify link. I also have issues where I get the error (A long the lines of) Spotify song cannot play or is incorrectly encoded and it skips 1 or 2 tracks. But when I manually select the song it plays fine. I have rebooted and reset everything (Router, Sonos profucts) a number of times.
Best answer by Krishma M
Yes, the issue with Spotify connection lost or song not encoded correctly is no longer occurring. Maybe, what I would suggest is to try a full reboot because as per diagnostic, it’s been a while since you last rebooted your Sonos devices. Try to disconnect your Asus mesh networks and Sonos devices from the power. Wait for 10 seconds and connect the router first to power, then connect the Sonos Boost and the rest of the speakers. Submit another diagnostic if you’ll get the same problem and you can also check this article about Reducing wireless interference.