RECURRING - Not Fixed -APPLE MUSIC UNABLE TO BROWSE

  • 3 August 2022
  • 1 reply
  • 54 views

Cory,

 

This is still a vexxing issue.  Uninstalled, rebooted, you name it, we have tried them all and it is still a recurring issue.

 

Apple Music will not sync and work with our Sonos.

 

Is the reason known?  Is it fixable at the user level?

 

thx


1 reply

Apparently signing out of Apple "Media & Purchases" and signing back in can fix it in some instances on an Apple iOS device. However when I tried that and it didn’t work for me, but some users found that it worked for them.

What did work in my own particular case, was downloading the Sonos App and Apple Music App to an Android mobile device instead and adding/signing-in to the AM service from that device got it working on every device, including my iOS devices (iPhone/iPad).

So maybe give those things a try, including borrowing an Android mobile device from a friend if you perhaps don’t have one to hand.

The service has worked for me on Sonos ever since.

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