Hello: I have been having issues playing back downloaded podcasts on my iPhone 5S that seem to have started when I downloaded the last Sonos app update. The issues are:
1) Podcast playback stops frequently. Sonos app indicates that communication with iPhone was lost.
2) When looking at my podcasts under "on this iPhone", Sonos is seeing old podcasts that have been deleted. After a while they eventually disappear. This issue was not happening before the last update.
3) Intermittently, some downloaded podcasts do not have the white dot to control the position of playback in the podcast. The line is grey and there is an indication of the time but there is no way to position the playback point.
Some background: I have had these two Play 5's for years. Up until recently (I believe it was with the last Sonos app update) I had no issues playing back podcasts that had been downloaded to this iPhone. When looking at "on this iPhone" the podcasts listed were only the podcasts that I had downloaded. There was rarely ever any playback issues. Now I cant get through a 30 minute podcast without it stopping multiple times. I tried a brand new iPhone 7 with the latest Sonos app and it did the same thing. These iPhones have no other issues with other apps and then network so it's not the iPhone. Both iPhones have latest iOS. The control dot disappearing was a known issue a while back and that issue resolved with a past update, but now the issue has returned intermittently. I have done all the obvious things like restart of router, PLAY 5's, iPhone, etc. There seems to be no playback issues at all with internet radio/etc, its only problematic with the playback of downloaded podcasts on the iPhone. I'm thinking this has something to do with the way the latest Sonos app update is interpreting the downloaded podcast library on the iPhone.
Diagnostic submitted: 1884917550
Sonos Controller for iPhone: Version 9.0, build 44255050
Two Sonos Play 5: Version 9.0 (build 44254230)