I added the Planet Radio service a week ago. The service has been intermittent. When it is running it will run all day without interruption. But much of the time it doesn’t work; I cannot browse the Planet Radio music or even reauthorize . The on-screen message is to check my network connection. I immediately tested half a dozen other (random) services and they operate perfectly. I have tried resetting my router and restarting my speakers. I have contacted Sonos support; they couldn’t find a fault and concluded it was a Planet Radio fault - but as support is not UK-based they were not able to test this conclusion. Planet Radio support has not yet responded to my request for help.
Has anybody else experienced this problem? Any thoughts on how to resolve? Thank you.