On spotify app - if I play on my computer, it scrobbles. Then if I select sonos speakers, subsequent song don't scrobble. It just sits there on the last song that was playing when i switched to sonos. Reverse happens too - if I start on sonos, no scrobble. If I switch to sound though my computer it immediately starts scrobbling.
I've tried removing and adding the last.fm service from both sonos and Spotify and trying it in every configuration I could think of.
Best answer by Anonymous
Hello everyone. sorry for the delay here. We are not aware of any issues with the scrobbling with Last.fm on Sonos at this time. If you are continuing to experience the issue, please take a look at this article, as Sonos will only scrobble when certain requirements are met.
Either way, I would like to have you submit a diagnostic of your system and reply back with the confirmation number. This will allow is to see how your system is functioning, and help provide a resolution.