I'm importing an (PC) iTunes .xml file to my Sonos Music Library. 99% of the songs are located on an Linux server through SMB share. iTunes has access to these songs, since the share //myserver/Music is visible (read access) on the PC.
However when I import the iTunes .xml file into Sonos, the Sonos controller doesn't have permission to the songs.
Is this normal?
I believe that if the PC has access to the server, and the Sonos controller has access to the PC, Sonos should have required permissions to access the server straight away ?!
An .xml path entry looks like that ...
Best answer by Keith N
When it comes to network sharing permissions and local libraries, I typically recommend getting in contact with our support team directly. They are able to set up a remote session and take a much closer look at how Sonos is requesting the information and help ensure all permissions are set properly.