Music services and sources
Find more information on which music services work with Sonos, playing from your music library, or using AirPlay 2 with Sonos.
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There appear to be several questions in the forum related to multiple libraries and multiple user functionality for Sonos. Most are currently marked as answered through work arounds or explanations on why this functionality is not currently available. I would like to put forward this topic as an idea so it can be up voted and tracked. Sonos is a brilliant system, however in homes with multiple listeners who wish to maintain separate music libraries and services there is no specific functionality. Viewing by folder is not an option for people who carefully manage their music library through valid metadata and other methods to ensure proper music organisation which is broken by folder based viewing. If multiple libraries were added then then when browsing music 'Music Library' could be replaced by one or more named libraries (which in turn would collect potentially a number of shares). Multiple users with separate music service accounts, libraries and permitted zones would be the idea
Recently, on my recommendation, my friend invested €1400 in Sonos equipement. He intended to use his android tablet (google nexus) as his controller but also to store his music library. However because he cannot save playlists due to the [b]"This queue contains only tracks from mobile devices. These tracks cannot be saved to Sonos playlists[/b]" issue he is now going to return the Sonos equipment as, in his eyes, it is not fit for purpose. I understand that the issue revolves around the possibility of an error being generated if the list is not available, however the same is true if a PC or Storage system is not available. Being able to let someone manage everything from a single table is a very attractive option to less technical users.
Hi, My Sonos system comprises round 10 Play:1, several Play:3. All works brilliantly and I love it. Moved over to Sonos Radio and very pleased … apart from one thing.Every 10-14 days alarms stop working first thing - I get the infernal chime instead of Radio 4 at 630am! When I check the app it says radio needs reauthorised. When I click to authorise it all works fine again and stays that way for another period of time before the whole saga starts again. This has now happened maybe 5 or 6 times.Is there any way to make the authorisation permanent? I don’t have this authorise problem with Apple Music or Spotify. It is rather annoying as always appears on a 630am alarm then I need to fiddle around to get Radio 4 for wakeup!If anyone can offer any assistance I would be very grateful. Thanks in advance!Kind regardsAndrew
I’ve pretty much uploaded all of my music to my WDPR2100 NAS. Well at least on the tail end. It’s taking me over a week to figure it out and to copy to NAS. So I’m trying to figure out how to use my NAS to play music on Sonos now. I’m not having much luck. I’ve searched here and found a few old post. One post took me to this...https://support.sonos.com/s/article/78?language=en_US. I followed the directions on my Windows laptop and and my iPhone. Took me a few try’s on the iPhone to get to the Next button. I typed in \\y:mycloudpr2100\music and Next highlighted finally. But when I hit Next I get the message The computer y:mycloudpr2100 cannot be found. I tried my user name and password and still same message. Do I need to configure this on my Windows laptop first before my iPhone? What am I missing here?
Since I only found posts about this topic from a year ago or older, I wanted to check if there has been any progress for volume normalization when using a third party app (in my case Spotify). The setting for it in the Spotify app is only applied on the device youre changing it on. Because those settings are not accessible in the Sonos app, there is no way to set it for my brand new Sonos setup (neither through Spotify nor Sonos). The result is that the volume of the music varies frequently; often just slightly, but regularly its very noticeable. It happens often enough to degrade the user experience considerably.
Right now Sonos allows access to TuneIn's basic radio service. But you can't sign in with a TuneIn account, which prevents many things from being possible. Now TuneIn has added a [url=http://www.engadget.com/2015/08/25/tunein-premium-live-sports-audiobooks-music]premium service[/url], with access to some major sports leagues around the world (MLB, Barclays Premier League, Bundesliga, etc.), commercial-free music, and over 40,000 audio books. It would be great if Sonos added support for this new development to the radio service that already plays such a large part in the Sonos environment!
I’ve just learnt from Sonos my Sonos speakers will soon be useless. I have a vast library on my iPad Pro. My Speakers are 4 x Sonos ver 1 and 1 x Sonos ver 3. These speakers are not compatible with Apple AirPlay 2, and I’m not willing to pay twice to listen to my music by signing up to a streaming service. Bizarrely,Sonos have suggested I sign up to a streaming service to listen to my own paid for music (they also suggested i use a free service to upload my music, not sure they know this doesn’t exist?). Bit cheesed off at the moment. is anyone else in the same situation?
Phone finds Sonos and connects but when trying to play from Google Play the app glitches between play and pause with no sound then advances to the next song. This is a new issue and I have changed nothing about the system other than software updates as suggested. Please help.
Lately whenever I try to play songs, stations or anything from either the iPhone app or Mac app, from either Google Music or Amazon music, I receive an error messages. Either, “Unable to play [music] - connection to Amazon Music/Google Play Music was lost” Can’t add songs to my cue Amazon song was not encoded correctly My wifi connection is strong, so it’s not a home network issue. Please help. Diagnostics number is 2075267838
Hi, In Spotify there is a possibility to add your local music (songs on your harddrive) to your spotify playlists. I have "extended" almost all my spotify playlists like this. However, while my Sonos system have access to the same local music, these "local songs" are not present when I play these "extended" Spotify playlists through the Sonos system!! I could of course manually make sonos playlists which includes both the spotify songs and the local songs, but this would take forever (several 1000s of songs in total). I have already invested many hours over the years with the spotify lists and I do not want to spend many hours again (for something that should be "the work of a computer" :-) Hopefully this should be possible to fix easliy, or? Let me know! Many thanks! Jim
Dear Sonos team/community,since one of the more recent Sonos Controller updates, the experience when browsing Spotify through the controller application totally changed.Since basically the beginning of (Sonos-)time it has been possible to browse the Spotify catalogue for the featured/highlighted playlists which change throughout the day and the thousands of playlists which are available in the different genre sections. E.g. you could go to genres and choose between rock, electronic, mood playlists, rap and many many more.I used this workflow a lot every day to play exactly the playlists of which genre I want to hear right now.Now, as mentioned, this experience has entirely changed. As far as I can see in the iOS or Windows controller apps, it’s now only possible to browse though folders with playlists which I either recently listened to or which are recommended by the Spotify algorithm.Like I said, this breaks a workflow I (and my entire family) was using for quite a few years already.
When I try to add Apple Music service in the S1 app (Android 11), I get a blank white screen at the point where it’s supposed to bring up the Apple login page. I tried on two different Android 11 devices. I tried adding other services as an experiment, and they all transfer correctly to the particular service login page at that same point. I asked Sonos support, and they tried some suggestions on Chat and looked at a diagnostic dump, but in the end they were stumped. I’ve successfully connected Apple Music to Sonos before, so it looks to me like a new bug between Sonos and Apple on Android 11.Unfortunately Sonos doesn’t provide any options. The Windows app is not allowed to add Apple Music. Neither is my Amazon Fire tablet running FireOS 7.3 (Android 9). Neither is the S1 app running on Android 7 any more, the device I’ve always used before. And my iOS devices are too old to run the latest S1 app. Update: I tried updating to S2 - didn’t help, same problem.I’m out of ideas. Any suggest
I’ve been trying to install the Libby service for the last 24 hours with a consistent issue: I kept getting the error message, “unable to browse music.” I keep removing and reading, giving it awhile, then checking. Same result. Any ideas? I’ve tried to unplug speakers and plug back in.
In the last couple of days I have not been able to see my audible audiobooks in the Sonos App (and in the Sonos controller on a mac), when I go to the audible section in the app (I use Audible.co.uk) I just get the message “Could not browse Music” instead of the normal list of audiobooks. Now I tried re-adding the service, that did not solved the problem, I tried to re-authorising my account that did not solve it either. I can see the audiobooks I have added to MYSONOS (the books I listening to right now) and they also show up in the recently played list but I cannot see my entire library in the audible section of the app. Now I do have a lot of audiobooks in my audible library 400+ but I have never been able to use the search function in the Sonos app to find my books (it always just say “an error has occurred try again”) so without the list I am rather unable to find and listen to my audiobooks on my Sonos speakers (Now I do know I can play them through the Audible app via Airp
A podcast I have listened to on Stitcher via Sonos for some time has just moved to be on Spotify only. Now searching via Sonos app for this does not find the podcast. When I search in Spotify app, it is there and I can play on my iPhone but when I try to switch playback to Sonos device, get error message for all Sonos devices “can’t play this right now”. This seems to affect only podcasts rather than playlist or artist searches. Am I correct in assuming that Spotify podcasts can be played via Sonos ? This seems odd if true. Any ideas welcome. Thanks
Just heard today that BBC Sounds app is now compatible with Sonos. Just uploaded to my system!! This came fm BBC :QUOTEThank you for contacting BBC Sounds regarding support for Sonos.We just wanted to get back in touch to let you know that BBC Sounds is now available on Sonos, meaning that whether you’re using iOS or Android, you’ll be able to listen directly on your Sonos device, and make the most of what BBC Sounds has to offer.For more information, have a look at our FAQ:https://www.bbc.co.uk/sounds/help/questions/listening-on-a-smart-speaker/sonosWe know it’s been a long wait, so we want to thank you for your feedback, and most of all, for your patience whilst we completed the work on this.Hopefully this comes as good news and you can enjoy the BBC Sounds experience on Sonos. Kind RegardsBBC iPlayer & BBC Sounds Support Team UNQUOTE
I have already contacted support about this and they are looking into it, but thought I’d ask in case anyone had a solution: My Setup - I have a 5.1 system in my lounge (PlayBase, Sub, 2 x Play:1’s), 4 x Play:1’s spread around the house, and a newly purchased Sonos One. What I Want - I want to use AirPlay 2 to stream Apple Music without using the Sonos app. My idea was to link my 4 Play:1’s to the Sonos One, giving me one AirPlay volume slider to control all of those speakers, and a separate AirPlay volume slider for my 5.1 setup (as this is louder than my Play:1’s). My Issue - My issue is that the Sonos app seems to link my 4 Play:1’s to the PlayBase rather than the Sonos One, meaning one AirPlay slider changes my 5.1 system and my 4 Play:1’s, and the other AirPlay slider changes my Sonos One. Does anyone have any idea how I can change this? Many thanks.
Good afternoonI’ve recently purchased the ARC, Sub (gen 3) and Move and have discovered that you only support 24bit streaming up to 44,000hz or 48,000hz. I have a lot of music that’s in 88,000hz, 96,000hz or 192,000hz (.flac container format) and I can see that this isn’t supported!This is real shame and I’m sure many other customers will feel the same? It would be great if your developers could implement this as soon as possible via a support update?
Want to report a bug - in the Apple Music beta, parental restrictions for non-explicit content are not enabled when playing Apple Music through Sonos, even if it's enabled via the iOS device's restrictions settings. For example, I have restrictions set to clean for music, podcasts, etc. on my kids' iOS devices. When they play music directly from the Apple Music app, any explicit songs are greyed out and cannot be played. However, when they play Apple Music through the Sonos app (and logged into their own Apple Music account), those restriction settings don't carry over. I learned this the hard way just a little while ago when we were playing around with Apple Music through the Sonos and my son started playing a song that ended up having the f word and the n word. I was not happy, to say the least. Thanks.
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