Music services and sources
Find more information on which music services work with Sonos, playing from your music library, or using AirPlay 2 with Sonos.
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I use my Sonos Amp in my home office from my Mac via AirPlay. This morning, I tried to play some music, and it’s not connecting. It shows up in the AirPlay menu in the Music app, but can’t connect. I can stream via AirPlay from my iPhone with no problem. I recently installed a new mesh wifi system, but that’s the only thing that’s changed in my setup. Any idea what could be going wrong or how to diagnose this?
A podcast I have listened to on Stitcher via Sonos for some time has just moved to be on Spotify only. Now searching via Sonos app for this does not find the podcast. When I search in Spotify app, it is there and I can play on my iPhone but when I try to switch playback to Sonos device, get error message for all Sonos devices “can’t play this right now”. This seems to affect only podcasts rather than playlist or artist searches. Am I correct in assuming that Spotify podcasts can be played via Sonos ? This seems odd if true. Any ideas welcome. Thanks
I use Apple Music through my Sonos and used it successfully in the past. What has started happening recently is that I select apple music, then get asked to re-authorise the account, which I do and get a message stating setup is complete, when I click on done, the Sonos message states it is unable to browse music, so I click back to the main menu to select Apple music again and repeat the same process with the same result. My phone that I have the app installed on is a Samsung S20 with the Version 14.12 of the Sonos app installed. I have deleted apple music several times from Sonos and re-installed as suggested by Sonos online support team and I use apple music fine on my phone with my Samsung buds but I can’t seem to get Sonos to recognise the apple music account any longer. Has anyone else had this issue recently and does anyone have a solution?
Spotify play list skip over Sonos but if streamed over phone or laptop the same playlist does not skip
This only happens with Spotify. Apple Music or Pandora have no issues. When I stream the same playlist over phone or computer via Spotify there are no issues. On the Sonos system at work when I stream Spotify playlist they also skip at work just like with my home Sonos system. There is something with your Sonos/Spotify integration that is triggering this skipping condition or more susceptible to triggering a skip with Spotify
Apologies for asking a question on which there are other posts, however I am still hitting a brick wall:Synology DS418 NAS running DSM 7.1 42661 Update 3; music in a folder name “music”; under File Services - SMBv1 set as minimum with SMBv3 as maximum; NTLMv1 enabledUsing Sonos S1 (as older hardware on my system)Enabling NTLMv1 has got me passed the login/password not accepted hurdle.Now I am stuck with the ‘Unable to add folder to music library (900)’. I think this tells me that at least Sonos has been able to address the NAS shared folder. I have tried setting up the music library using iPad App; Mac App and Android App. I have also tried using the IP address to no avail. Internal Firewall is off. I have also tried various Diskstation login accounts.Lastly I have tried alternative upper case and lower case spellings of DiskStation, Diskstation, Music, music. Didnt make any differenceAny help much appreciated
This is offered to try and help anyone else who has just upgraded their Synology hardware with DSM 7 and transferred users and media folders to the new device via configuration export/import and/or backups. It may also apply to anyone upgrading DSM 6 to 7.In my case, I was upgrading hardware and DSM version. Having done the DSM configuration and data imports from the old device, I was unable to add the replacement Music Library on the new NAS to S2 Sonos, Error 900 was reported. On the Synology, a log entry showed an SMB1 logon was refused. This was a complete red herring, as I later discovered.Windows clients also would not connect to the shared folders.After a lot of playing around with SMB settings, it transpired from the raw smb connection log on the NAS that the issue was that the connections were refused due to the user not having application permissions.So if you come across this problem, please check in DSM Control Panel “User & Group” that SMB is allowed in application p
Let me start by saying I’m old and not especially tech savvy, although I am able to get things done. I purchased a new iMac and migrated all data. A few Playlists and some corresponding songs are missing in my Sonos library. The Music Media folder location on Mac is: /Macintosh HD/Users/name/Music/Music/Media. On Sonos it’s: //IMAC/Music. I tried to use the Mac location in ADD SHARED MUSIC FOLDER, but couldn’t go on to NEXT - greyed out - only CANCEL as an option. I’m afraid (read: old) to delete the //IMAC/Music location for fear I will still not be able to ADD new location. Interestingly, I am able to use Sonos , even without matching folder locations. Any help and info would be great! Just try not to use computer jargony terms. Thanks so much!Sue
Have had this problem on and off for years now. It’s gotten REALLY bad lately. Have contacted support directly and they weren’t much help. I cannot connect to SiriusXM for days now. I also can randomly connect (yes, I said connect as it mostly won’t connect) to play YouTube Music as well. I’ve shut everything down (multiple times). Everything is upgraded. Only way I can get YT Music to play is by trying to start with a different speaker to add to a group. Most won’t play at all and I find one which will (sometimes). I am convinced it has to do with your horrible WiFi implementation. Why? Because all of my speakers except for one is connected via wire. I had WiFi disconnected but it obviously tries to do something and eventually fails. When I called support they made me re-enable WiFi (even though I’m not using it). No, it didn’t help.
Hi everyone,Since many of my albums are poorly categorized by Genre, I went in and manually changed them in Windows Music Player. But when I update the music library for Sonos, anything previously uploaded keeps the original genre name, regardless of what it shows in the player. It does this even if I re-import the entire library. Any idea why this happens and what I could try?
Lorsqu’on écoute radio classique, nous sommes sur le canal de radio classique québec.On a tenté pour voir d’écouter radio classique québec et cette radio envoie bien sur radio classique quebec.Bref, qu’on choississe radio classique ou radio classique quebec, on écoute la même radio qui est radio classique quebec.Pourriez-vous résoudre ce point?
I know I should probably direct this question elsewhere, but thought I stood a better chance of getting a sensible response from this support community.I have a 38Gb approx Sonos Music Library that comprises a mix of .wma and .m4a files. Occasionally I would like to play this same music on my Sonos Move (and maybe AirPods, too) via the iPhone/AirPlay in the garden where i have no wifi signal. The problem is this requires loading the music into Apple Music, which I am happy to do, since there is plenty of spare memory on the iPhone. Unfortunately, all of the .m4a files import into Music with no problem as you’d expect, but not the .wma files (thanks a bunch Apple!).I have looked at various file converters to convert the .wma files to .m4a, but they are quite laborious and then do not do a good job of converting the Track and Album art.Any ideas as to the easiest way to sync the 2 libraries to ensure all album info exists in both places?
Hey Sonos users! I am writing for the first time and with some fear whether it is a lack of functionality or my inability, but choosing a new artist in apple music that I do not know, it is difficult for me to choose the album that I could choose. the chronology of the release of the records would be helpful. what do you think about my problem? Greg (a satisfied user of a 12-element sonos system)
I receive this error message (“Music Library Problem”) every morning.As I have done nothing to my system, other than update the SONOS software, it can only be an issue with that update.I have several speakers dotted around the house and my music library which SONOS accesses is on my 2020 iMac, running 12.3.1 (Monterey)I read that it has been a topic for some time and there are many “try this”, “try that”.Is there a definitive fix from SONOS?Thank you
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