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Music services and sources

Find more information on which music services work with Sonos, playing from your music library, or using AirPlay 2 with Sonos.

  • 7,757 Topics
  • 50,202 Replies
burtelson1
burtelson1
started this topic

SiriusXM Xtra Channels

Does Sonos have any information on whether they will be adding these Xtra channels to the SiriusXM music service app? Sirius has just releas...
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charliedid
started this topic

Music Streaming for Business

Hi Is there a suggestion and or a list for legal music streaming services available for my coffee shop?
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7757 Topics

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viavillalobosAvid Contributor I
asked in Music services and sources

None of my podcasts in Spotify when I search "podcasts & shows" in Sonos app

Hey, what is the secret to streaming podcasts on a Sonos speaker.  I have added Spotify already and I’m able to play music just fine because songs and/or artists come up in the Sonos app search on the , no problem.  However, if I wanna stream a podcast on my Sonos and do a search in the "podcasts & shows" on my Sonos app none of the podcasts in my Spotify library come up.  What is the secret here?  I used to listen to podcasts on Sonos all of the time. Please advise! 

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controlav
1 month ago
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JezinUplymeContributor I
posted in Music services and sources

Spotify loses connection with Play 5 Gen 2

Spotify loses connection with my Play5 Gen 2 when streaming both when initiated from within the Sonos app or directly from Spotify. No issues streaming to Beam, Sub, Play1 SL and Play 1 on the same system. all software versions up-to-date. This is a recent issue?

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J
27 days ago
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kirkmcContributor II
asked in Music services and sources

Can't AirPlay to my Sonos Amp

I use my Sonos Amp in my home office from my Mac via AirPlay. This morning, I tried to play some music, and it’s not connecting. It shows up in the AirPlay menu in the Music app, but can’t connect. I can stream via AirPlay from my iPhone with no problem. I recently installed a new mesh wifi system, but that’s the only thing that’s changed in my setup. Any idea what could be going wrong or how to diagnose this?

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K
1 month ago
blind.bloke
blind.blokeAvid Contributor I
asked in Music services and sources

BBC Sounds - Date Format in 'My Sounds: Subscribed' listing.

There seems to be problem with localisation in the PC controller app.  When I view the list of shows in a specific list of shows I’ve subscribed to, the date format is not DD/MM/YYYY (UK where I live).  The dates of the shows are listed in MM/DD/YYYY (US) format.Could this get checked out and if I’m not being dumb, get fixed?Cheers

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controlav
1 month ago
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FastMikeTrending Lyricist I
posted in Music services and sources

Android Apple Music Re-authorise workaround

I have just managed to resolve this issue with technical support as a workaround until the permanent fix is deployed and the steps are as follows:Using an iOS Device from a Friend, Relative or Neighbour.Connect their device to your Wi-Fi network. Download the Sonos App Download Apple Music (if not already downloaded) On the iOS Device click Settings > Their Apple ID > Media & Purchases > Sign Out Launch the Sonos App Click Join Existing System Login to your Sonos ID Click on Apple Music in the Sonos App Click Re-authorise Follow the journey in Apple Music. On the iOS Device click Settings > Their Apple ID > Media & Purchases > Sign OutThen your Friend, Relative or Neighbour can sign back into Media & Purchases. Finally uninstall the Sonos App

22
J
9 days ago
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bulldog2078Contributor I
asked in Music services and sources

Spotify play list skip over Sonos but if streamed over phone or laptop the same playlist does not skip

This only happens with Spotify.  Apple Music or Pandora have no issues.  When I stream the same playlist over phone or computer via Spotify there are no issues.  On the Sonos system at work when I stream Spotify playlist they also skip at work just like with my home Sonos system.  There is something with your Sonos/Spotify integration that is triggering this skipping condition or more susceptible to triggering a skip with Spotify

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ratty
1 month ago
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Kage21Contributor I
asked in Music services and sources

amazon music queue while connected

My Amazon music app shows grayed out queue button and the option to add to queue on each song option is gone whenever I’m connected to a Sonos speaker. In order to add something to queue I have to disconnect, add to queue, then reconnect. Not a huge deal and I know I could just create another playlist but seemed weird and the queue feature is kinda nice so I was hoping it’d work smoother. Anyone experience something similar ? Is it an amazon issue ? 

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J
19 days ago
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PaulDM22Contributor I
asked in Music services and sources

Apple Music reauthorize

I recently reset my Apple Music password and now Sonos won't connect to my Apple Music account. The setup on the Sonos App keeps saying that Apple can be played but when I click on the Apple icon I get a message that the account needs to be reauthorized. Having tried this repeated timed and also removing the Apple service, waiting 10 minutes and reinstalling, the Music service still cannot be browsed. Any suggestion please?

11
S
7 days ago
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Red2564Contributor I
asked in Music services and sources

YT music casting to Sonos

Please enable Google casting - in particular for YTmusic.The Sonos app is not good enough for this - most features from the YTmusic-app are missing. 

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Airgetlam
1 month ago
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FastMikeTrending Lyricist I
posted in Music services and sources

Android App Apple Music Issue

Is there anywhere I can get updates on the issue that has been going on for nearly a week now?I have Apple Music added via the Sonos App however, It is constantly asking me to re-authorise Apple Music.  I have done this a few times and ends up saying “Unable to browse music”.Service Status Page indicated no issues with Apple Music (there is a partial outage in my opinion). Been told a few times on chat “Use an iOS device”, I don’t have one and shouldn’t have to have one, to be able to use the services fully.

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A
8 days ago
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PixieBelleContributor I
asked in Music services and sources

Problems with using Apple Music on Sonos

I use Apple Music through my Sonos and used it successfully in the past. What has started happening recently is that I select apple music, then get asked to re-authorise the account, which I do and get a message stating setup is complete, when I click on done, the Sonos message states it is unable to browse music, so I click back to the main menu to select Apple music again and repeat the same process with the same result. My phone that I have the app installed on is a Samsung S20 with the Version 14.12 of the Sonos app installed. I have deleted apple music several times from Sonos and re-installed as suggested by Sonos online support team and I use apple music fine on my phone with my Samsung buds but I can’t seem to get Sonos to recognise the apple music account any longer. Has anyone else had this issue recently and does anyone have a solution?

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1 month ago
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FarmerTed1971Contributor I
asked in Music services and sources

Running surround for TV and also Stereo for turntable?

Help please: I have the Arc, a Sub and 2x Fives for my surrounds in my 'Living Room' zone (Arc+Sub+LS+RS) connected to my television.Can I switch the 2 Fives for use in stereo with my turntable (yes, I have a preamp) so I can listen to vinyl as well (not at the same time)?Thanks in advance.

12
F
1 month ago
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AlexInE1WContributor I
asked in Music services and sources

Missing related album links in playlists! Why?!

When enjoying a song in a playlist, you used to be able to click on the down arrow and see the related album a track came from and then start playing that. This option has been removed in the latest update. WHY?! Seems a mad removal. 👇 

1
ratty
1 month ago
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GP1Contributor I
asked in Music services and sources

Unable to add folder to music library (900) / Synology DSM 7.0 / Sonos S1 / MacOS

Apologies for asking a question on which there are other posts, however I am still hitting a brick wall:Synology DS418 NAS running DSM 7.1 42661 Update 3; music in a folder name “music”; under File Services - SMBv1 set as minimum with SMBv3 as maximum; NTLMv1 enabledUsing Sonos S1 (as older hardware on my system)Enabling NTLMv1 has got me passed the login/password not accepted hurdle.Now I am stuck with the ‘Unable to add folder to music library (900)’.  I think this tells me that at least Sonos has been able to address the NAS shared folder.  I have tried setting up the music library using iPad App; Mac App and Android App.  I have also tried using the IP address to no avail.  Internal Firewall is off.  I have also tried various Diskstation login accounts.Lastly I have tried alternative upper case and lower case spellings of DiskStation, Diskstation, Music, music.  Didnt make any differenceAny help much appreciated

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Ken_Griffiths
1 month ago
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willeyContributor I
asked in Music services and sources

Spotify: Song restarts when on repeat 1

HelloI have an issue with Spotify service on Sonos. When i listen to a playlist and then like the song that is playing i go to the queue and select repeat 1 to just play this song for the next couple of times.after doing so, Sonos plays the song once completly and when the song is played the second time it gets restarted after about 15 seconds over and over again.i know there are a couple of threads about this issue and one of them is about one year old and is answered with „known issue, spotify and sonos are working on it“. after having this problem since about 5 years i thought i will ask if there is any solution on the way?EDIT: Diagnostics number 1469809923thank you in advance.willey

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Airgetlam
1 day ago
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GadgetRickAvid Contributor I
asked in Music services and sources

Connectivity problems

Have had this problem on and off for years now. It’s gotten REALLY bad lately. Have contacted support directly and they weren’t much help. I cannot connect to SiriusXM for days now. I also can randomly connect (yes, I said connect as it mostly won’t connect) to play YouTube Music as well. I’ve shut everything down (multiple times). Everything is upgraded. Only way I can get YT Music to play is by trying to start with a different speaker to add to a group. Most won’t play at all and I find one which will (sometimes). I am convinced it has to do with your horrible WiFi implementation. Why? Because all of my speakers except for one is connected via wire. I had WiFi disconnected but it obviously tries to do something and eventually fails. When I called support they made me re-enable WiFi (even though I’m not using it). No, it didn’t help.  

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Ken_Griffiths
1 month ago
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ShepardEContributor I
posted in Music services and sources

Sonos app won't let me change my Apple password. So I can't use apple music.

I changed my password on my Apple Music account.  It works on all devices. Sonos app asks if I wan’t to “reauthorize” I say Yes.  There’s no place on the Sonos App to enter the new password. So reauthorize fails.  And I am stuck in an infinite loop. I see that Sonos owners have been asking Sonos to fix this for 2 years.  I don’t see any solution in Sonos’ support boards.  Is Sonos ignoring this on purpose because Sonos has it’s own music service?Are they willing to loose thousands of customers?What can be done about this? 

4
I
26 days ago
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StStephen69Contributor I
asked in Music services and sources

Music Library

Why can’t my SONOS see my music Library on my external hard drive.  It sees  my music on my iMac desktop??  I add it and I see it listed when I go to folders but when I click it i get a dialogue box saying that there are no selections available.

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S
1 month ago
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Ready to give upContributor I
asked in Music services and sources

How to Add Shared Music Folder on Sonso 1 Controller (iPhone 12 Pro)?

Let me start by saying I’m old and not especially tech savvy, although I am able to get things done.  I purchased a new iMac and migrated all data. A few Playlists and some corresponding songs are missing in my Sonos library.  The Music Media folder location on Mac is:  /Macintosh HD/Users/name/Music/Music/Media. On Sonos it’s:  //IMAC/Music. I tried to use the Mac location in ADD SHARED MUSIC FOLDER, but couldn’t go on to NEXT - greyed out - only CANCEL as an option.  I’m afraid (read: old) to delete the //IMAC/Music location for fear I will still not be able to ADD new location.  Interestingly, I am able to use Sonos , even without matching folder locations. Any help and info would be great!  Just try not to use computer jargony terms.  Thanks so much!Sue

4
R
1 month ago
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PrestonTContributor I
asked in Music services and sources

Genres in music library don't change

Hi everyone,Since many of my albums are poorly categorized by Genre, I went in and manually changed them in Windows Music Player. But when I update the music library for Sonos, anything previously uploaded keeps the original genre name, regardless of what it shows in the player. It does this even if I re-import the entire library. Any idea why this happens and what I could try?

5
P
1 month ago
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DrBobsSonoContributor I
posted in Music services and sources

RECURRING - Not Fixed -APPLE MUSIC UNABLE TO BROWSE

Cory, This is still a vexxing issue.  Uninstalled, rebooted, you name it, we have tried them all and it is still a recurring issue. Apple Music will not sync and work with our Sonos. Is the reason known?  Is it fixable at the user level? thx

4
T
16 days ago
D
DaDDHeadliner I
asked in Music services and sources

SiriusXM browse music error

This morning the SiriusXM alarms did not work.  When trying to browse the SiriusXM Canada channels it errors out with Sorry something went wrong please try again. I can get to a channel via Recently played. diagnostic # 1121686035 

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Airgetlam
1 month ago
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JeanneJolyContributor I
asked in Music services and sources

radio classique mène sur radio classique

Lorsqu’on écoute radio classique, nous sommes sur le canal de radio classique québec.On a tenté pour voir d’écouter radio classique québec et cette radio envoie bien sur radio classique quebec.Bref, qu’on choississe radio classique ou radio classique quebec, on écoute la même radio qui est radio classique quebec.Pourriez-vous résoudre ce point?

1
Ken_Griffiths
1 month ago
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RBexFCContributor I
posted in Music services and sources

Adding Music Library from Synology NAS DSM 7: application permissions required for SMB

This is offered to try and help anyone else who has just upgraded their Synology hardware with DSM 7 and transferred users and media folders to the new device via configuration export/import and/or backups.  It may also apply to anyone upgrading DSM 6 to 7.In my case, I was upgrading hardware and DSM version. Having done the DSM configuration and data imports from the old device, I was unable to add the replacement Music Library on the new NAS to S2 Sonos, Error 900 was reported. On the Synology, a log entry showed an SMB1 logon was refused.  This was a complete red herring, as I later discovered.Windows clients also would not connect to the shared folders.After a lot of playing around with SMB settings, it transpired from the raw smb connection log on the NAS that the issue was that the connections were refused due to the user not having application permissions.So if you come across this problem, please check in DSM Control Panel “User & Group” that SMB is allowed in application p

1
Corry P
1 month ago
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bjw10Avid Contributor I
posted in Music services and sources

Sonos Music Library on Move via Bluetooth

I know I should probably direct this question elsewhere, but thought I stood a better chance of getting a sensible response from this support community.I have a 38Gb approx Sonos Music Library that comprises a mix of .wma and .m4a files.  Occasionally I would like to play this same music on my Sonos Move (and maybe AirPods, too) via the iPhone/AirPlay in the garden where i have no wifi signal.  The problem is this requires loading the music into Apple Music, which I am happy to do, since there is plenty of spare memory on the iPhone.  Unfortunately, all of the .m4a files import into Music with no problem as you’d expect, but not the .wma files (thanks a bunch Apple!).I have looked at various file converters to convert the .wma files to .m4a, but they are quite laborious and then do not do a good job of converting the Track and Album art.Any ideas as to the easiest way to sync the 2 libraries to ensure all album info exists in both places? 

18
J
1 month ago

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