Music services and sources

Find more information on which music services work with Sonos, playing from your music library, or using AirPlay 2 with Sonos.

4,189 Topics
30,736 Replies

Andy Grimditch Contributor I

Can’t browse iTunes.

Answered

When I try to access my music library in iTunes there’s no option to browse on this phone. My Sonos app settings have this option on so I can’t understand why.

A walls Contributor I

iphone interface - on this iPhone

I’m very disappointed that playing music from my iPhone has been removed I understand that it is not perfect. But now I have speakers through out my house I no longer use is this feature coming back ?

Stanley_4 Senior Virtuoso

Amazon Prime Music

Question

I saw several Amazon Unlimited posts here but I only have Prime Music, not Unlimited. I am seeing two issues when playing Amazon Stations. I get a thump from the speakers and a pop-up telling me I need Unlimited to play that song. I am also having the stream drop every 20-30 minutes and have to...

MichelR Contributor I

Amazon prime music changes

Question

Hi everyone I've just got a really strange problem appear through my sonos app where I get a message telling me that the song is only available on amazon music unlimited, the strange thing is that in the amazon music app I can access these songs without being an unlimited account holder. Has amaz...

lizziek Contributor I

UGH - can't locate apple library?

Question

i have have sonos for several years and all of a sudden it doe not recognise my apple library. so then i joined apple music and now it only recgnised the 2 new songs i downloaded.... what happened?? so frustrating.

ryanhannigan Contributor I

apple music shuffle

Question

I used to be able to shuffle all songs from my Apple library by playing one song then hitting shuffle, now that songs on this phone has been removed I can’t. this has been listed as a complaint for years - will it get resolved? It’s a serious fault and makes me regret investing in Sonos

nmulcahy Contributor I

Sonos cant find Music Library on NAS

Question

My Sonos system has been able to access my Music Library running on a Sinologist NAS for some time without trouble. For some reason (unknown to me) in the last week, Sonos can no longer find the NAS. I have removed the Music Library in Manage Music Library. When I try to add it back I can select it...

User152501 Contributor I

Amazon music playback skipping songs

Question

Diagnostic ID 639073776 Play back from amazon music Playlist is skipping tracks even after rebuilding Playlist searching amazon music. Tracks playback fine in amazon music app.

Tony A Contributor I

My Cloud Home Suitability

Question

I am about to invest in a new NAS and want to check the suitability of a WD My Cloud Home I've got the following requirement: I would like to sort files by folder which WD site suggests isn't possible https://support-en.wd.com/app/answers/detail/a_id/15790 with the 'My Cloud Home' Music Service with...

metin Contributor I

iphone not available in sonos app - sonos not showing in control center

Answered

iphone 7, iOS 12.4.1 Sonos app does not recognize iphone and therefore unable to select Sonos from iphone either in the app or from the 'contol center' I can only use Sonos by connecting to Apple TV and using the mirror screen function. 'On this device' tab in settings - sonos is green. All musi...

Lambchop Contributor I

Major flaw, in my opinion. - Classical volume fluctuations

Question

I listen to mostly classical music. As we all know, this music has very quiet moments and then very loud moments. But these differences in volume or so pronounced with Sonos that I have to constantly be ready with my controller to either bring up the volume for the quieter moments, then have to tu...

J2019 Trending Lyricist I

my ipad music

Answered

I’ve just learnt from Sonos my Sonos speakers will soon be useless. I have a vast library on my iPad Pro. My Speakers are 4 x Sonos ver 1 and 1 x Sonos ver 3. These speakers are not compatible with Apple AirPlay 2, and I’m not willing to pay twice to listen to my music by signing up to a streaming...

User253607 Contributor I

‘On This iPad’

The SONOS fearuture of playing music ‘On this iPad’ or on this ‘iPhone’ has been removed, due to ‘so say’ technical difficulties with IOS. I find this incredibly disappointing as I carry multiple albums on my iPad which I can then play in several locations around the family, it was always a feature...

casadelnorte Contributor I

Cant Sonos fix “Play from My iOS Device” instead of Killing?

It really diminishes the value of Sonos to remove this feature (Play Music from my iOS device). I have talked multiple friends into installing Sonos in their homes and we all enjoy “bringing” new or newly discovered music from one spot to another. It’s great to be able to DJ and share across various...

SRutland Contributor III

Spotify - Set Music To Same Level

Hi. In the Spotify App it's possible to set all music to play at (roughly!) the same level. How can I do this whilst playing through Sonos?

David Braben Contributor I

playing podcasts once ‘on this iphone’ is removed

Question

I regularly listen to podcasts using the ‘on this iphone’ feature. We have a 14 zone Sonos system using Sonos CONNECT:AMPS, and one Sonos Play:1. The feature works fine and is perfectly reliable, but I got a recent warning that ‘On this iPhone’ is about to be removed as a feature. How can I play po...

mjvdhoek Contributor II

Primephonic as a service in Sonos

Answered

Hi Guys, when are you going to support Primephonic?? I love Deezer @ Sonos, but for classical music using PrimePhonic which is still not supported by Sonos ;-/ really a pity....

dieseljwt Contributor I

The computer not responding when trying to add a networked library

Answered

Sonos was working with this music library (\\servername\Music) just last week. I updated my Windows 10 PC, and no matter what I do, I get "Reason: The computer "servername" is not responding." Yes, I can mount this server share with no issues (i.e., net use X: \\servername\music), and iTunes has no...

judybee Contributor I

itunes

Answered

I’m so upset to hear that I won’t be able to play music from my phone or tablet. I do not subscribe to any streaming service- I don’t want to. What can I do?

matthearn1 Contributor I

Tidal video sound through Sonos

Question

Hi all, I recently signed up to Tidal and I was wondering if it was possible to play Tidal videos on an iOS device with the sound coming through Sonos? When I Airplay to my Beam the sound comes through but the video stops. I have a Connect linked to an amp driving ceiling speakers in my house and...

grahamiom Contributor I

BBC withdrawing from Tune-In Radio

Answered

I believe that the BBC are withdrawing from the Tune-In radio service from the end of August. As I use my Sonos system primarily for listening to BBC live radio stations, how will I be able to listen through my Sonos in future? Are Sonos working on a plug-in so that I can add BBC sounds as a servi...

francois112 Contributor I

apple music ne se lance pas

Question

Bonjour, jai une barre de son beam et lorsque je demande à Alexa de lance Apple Music elle me dit lancer Apple Music mais aucun son ne sort et cela fait pareil avec le flash info ... tout est parametré et j’ai autorisé sur toutes les appli Apple Music mais rien n’y fait ... quelqu’un a t’il déjà...

BrendaRom Contributor I

ayuda con spotify

Makosp Contributor I

not be able to use my iPhone

Answered

I am not happy that I will not be able to use my iPhone direct with my Sonos. I only purchased this a few months ago because I could play music that is on my iPhone on sonos I am so sorry I bought it. t

mattrusty Contributor I

Bandcamp weekly support?

One of my favourite things about Bandcamp is the Bandcamp weekly. Since upgrading to Sonos, I've not been able to listen to it, and I'd love to be able to again... Please add support for it!

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