Question

IDAGIO and Error 701

  • 28 January 2020
  • 1 reply
  • 24 views

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Hi, i have just signed up to IDAGIO and whenever I go to play something to my Connect Amp, I get the Error 701.  I do not have a problem if I play Spotify or Apple Music through it.  I can play IDAGIO through my other Sonos units.  Any suggestions?


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Userlevel 2
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@charlynch4 

 

Welcome to the Sonos Community.

 

Since you are getting that error message, I would like for you to send us a diagnostic report and reply back with the confirmation number. I also would like to know what is the model number of your router.

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