I have a problem to add my music folder

  • 15 January 2018
  • 1 reply

Hi, I have a problem to add my music folder on Sonos.

I checked my firewall options, network name, sharing authorization.
(I use MacBook Air, High Sierra 10.13.2)

And I sent diagnostic information, that number is 8365129.

Please help me. Thanks.

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1 reply

Userlevel 7
Badge +19
Hello there, Uihong. Thanks for posting and welcome to the Community. When a user describes a problem with their music library, I normally recommend giving our support technicians a call. They can then work with you through a remote session and ensure the permissions are set properly on the computer. Our contact information can be found here.