How do I add Pandora to my list of services? I originally bought and registered by Sonos in NL, where it was not available

  • 16 June 2018
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Hi there, like mentioned above, I originally bought and registered by Sonos in NL, where Pandora is not available and I have since moved to the US where I still have a Pandora account. Pandora does not appear in my list of Music Services to connect to. How can I add it? I am also on a new network and checked that my Sonos user acct is set to be in the US. The only link ive found in the forum here is out of date also: https://sonos.custhelp.com/app/answers/detail/a_id/51/~/adding-your-pandora-account-to-sonos?_ga=2.203010962.2097125736.1529114040-2118989904.1529114040 . Thanks!

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Hi there, like mentioned above, I originally bought and registered by Sonos in NL, where Pandora is not available and I have since moved to the US where I still have a Pandora account. Pandora does not appear in my list of Music Services to connect to. How can I add it? I am also on a new network and checked that my Sonos user acct is set to be in the US. The only link ive found in the forum here is out of date also: https://sonos.custhelp.com/app/answers/detail/a_id/51/~/adding-your-pandora-account-to-sonos?_ga=2.203010962.2097125736.1529114040-2118989904.1529114040 . Thanks!

Hi izabelau,

We've recently switched over to a new host for our FAQs. You can find the Pandora FAQ here. That guide won't help though if Pandora isn't showing up on your list of available services. There's probably still an issue with your registration location. Please send in a diagnostic report and reply with the confirmation number. I can take a look at your system's location information and see what's going on.