Question

Help! Music Services!?!?

  • 30 October 2016
  • 1 reply
  • 199 views

About a week ago, Sonos has "disconnected" from all of my music services! The all day unable to connect. I've updated all apps, and then even deleted and traded Sonos. Unfortunately, I deleted my music services thinking I could re-add and that might fix. Nope! Now Sonos won't even let me re-add any services, stating it cannot connect to pandora, etc. is this an IOS 10 glitch? Help! Dinner party tonight... 😞

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1 reply

Userlevel 4
Badge +3
Hi AngieNic, welcome to the community. It sounds like you might be having Internet connectivity issues there, but we should take a look at a diagnostic to be sure. Send us a diagnostic and reply here with the number. We'll take a look at what's happening.