‘Create Station’ no longer an option on Apple Music through SONOS?

  • 5 September 2019
  • 7 replies

Userlevel 2
Badge +2
As of recently, I can no longer create a station based on a song or artist in Apple Music through SONOS. This option still works fine when using Apple Music through iOS, MacOS, TVOS, etc.

Anyone else notice this issue?

7 replies

Im having the same issue since the most recent update. I hope its not permanent.
In order to give Sonos a little more information, so they can track this issue down, may I suggest that you submit a system diagnostic, and either post the number here, or contact Sonos Support to discuss it.

I usually suggest the phone folks, they have more tools available, but are only available Monday through Friday during business hours. Both the Twitter and Facebook support folks are available 24/7.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.
I have the same problem -- > a big problem
Same problem - create a station has disappeared. Extremely frustrating! Is there a way to roll back the last update until this is fixed?
Userlevel 2
Same here as well. Reported to Sonos support. It still works on Spotify.
If it still works on Spotify, that suggests that it is not a change made by Sonos, but instead by Apple, no longer feeding/interfacing with the Sonos API properly.
Userlevel 7
Badge +21
Yup, that's an Apple change. Good luck getting their attention to put it back.