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connect amp and bluetooth

  • 21 October 2019
  • 1 reply
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I have a new connect amp and an iPhone 10. My phone ‘s bt recognizes the amp but won’t connect to it. I just get an error saying to get in range and make sure the amp is on. 
 

thoughts?

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Best answer by melvimbe 21 October 2019, 19:05

The Connect Amp is not equipped with bluetooth.   I believe the Sonos Amp has BLE (bluetooth Low Energy), but that is for setup use only, not for music playback.  Perhaps that’s what your phone is seeing?

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The Connect Amp is not equipped with bluetooth.   I believe the Sonos Amp has BLE (bluetooth Low Energy), but that is for setup use only, not for music playback.  Perhaps that’s what your phone is seeing?