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Cant Add music services. nothing appears

  • 10 February 2020
  • 3 replies
  • 28 views

A few days ago something happened that nothing appears on the recently played, nothing appears on the music services. I cant add anything. Before everything was perfect

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Best answer by Airgetlam 10 February 2020, 20:30

My assumption is that there was some sort of issue in the router blocking the ability of the Sonos to reach the appropriate servers. Rebooting both the router and the speakers forces not only a reboot of the software on both of them, but also grabs new information, like any changed DNS info from upstream. Glad it worked for you!

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Try unplugging your Sonos from power, then reboot your router. When the router comes back up, plug back in your Sonos, and see if it has resolved. 

Thanks! It worked! 

My assumption is that there was some sort of issue in the router blocking the ability of the Sonos to reach the appropriate servers. Rebooting both the router and the speakers forces not only a reboot of the software on both of them, but also grabs new information, like any changed DNS info from upstream. Glad it worked for you!

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