Hello. I have been using my Synology NAS to host my music library (an iTunes structure) for the last 10 years under Windows 7 and never had any problems. I just moved to a Windows 10 (Pro 64-bit) computer and cannot get the Sonos Controller desktop app to recognize the path to my music library. It returns the following error message:
"Sonos was unable to add the music folder. Please check that the path to the folder, and the username and password if needed, are correct. Reason: There was a problem adding the new music in the shared folder "\ \ DISKSTATION \ music \ Music \ iTunes\ iTunes Music" to Sonos. Please see the following link for more information: http://faq.sonos.com/serverstack"
I have already gone into Windows features and enabled the checkboxes for "SMB 1.0/CIFS Client," but that didn't help. I even looked at the "serverstack" reference and found it to be unhelpful because I don't have an "IRPStackSize" variable in the specified key and, even if I did, there is no suggested value to use. And I made sure that Sonos is allowed through the Windows Defender firewall (I assume this was done when I installed the controller and it asked, and I allowed it, to automatically adjust the firewall settings).
Can anyone help? Thank you.