bridge disconnected now unable to find computer?

  • 2 May 2018
  • 1 reply

moved my stereo and upon reconnection cannot load my music files.can connect using app on phone but unable to load or play music from my mac.
error messages "cannot find computer" and unable to play (song) ' because server cannot be found"
have changed pc name,turned off bridge and boost,turned off and on sharing
can you run me thru a complete setup

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1 reply

Userlevel 7
Badge +19
Hey, User984676. Walking through a complete setup of your music library on Sonos can be found here. If you are still having troubles, might I suggest giving our support technicians a call? They are able to go over it in real time through a remote session.