When I play Radio Scotland MW (for football commentary) through the PC App or IOS app it works fine, but if I use Echo Dot I get a message indicating I am outside the UK. this suggests that the stream is coming via Amazon somehow, not just straight to the Sonos - I didn't think that was how it was meant to work. Any ideas on a solution?
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Best answer by wkeith25 September 2018, 19:12
This problem is solved now - One or more of Amazon, Tune-in and the BBC have sorted the rights issue and I can now listen to football commentaries via Alexa.
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This problem is solved now - One or more of Amazon, Tune-in and the BBC have sorted the rights issue and I can now listen to football commentaries via Alexa.
Hi there, wkeith. Thanks for the screenshots. I think it may be best to give our support technicians a call to troubleshoot in real time. They are able to take a look at alexa.amazon.com and verify that everything is set up properly between Sonos and Amazon Alexa.
Hi there, wkeith. Thanks for posting! When a command is given to the Dot, it goes through Alexa to play to Sonos through the use of the Sonos skill. Be sure to verify your personal information is correct on both Sonos and Amazon.
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