Question

BBC RADIO


VERY UPSET THAT I AM UNABLE TO PLAY BBC I PLAYER CONTENT.

LISTEN TO THE RADIO A LOT AND WAS TOLD I WOULD BE ABLE TO WHEN I PURCHASED THE SYSTEM.

WOULD NOT RECOMMEND ANYONE WHO LISTENS TO I PLAYER TO BUY THE SYSTEM

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

139 replies

Userlevel 6
Badge +14

Not if you were equally informative about the competition, e.g. "These Bose speakers sound terrible"


And are on their third redesign in the same amount of years, had to abandon AirPlay because it can't be made reliable, you can only use the iPlayer app over Bluetooth which requires the phone/tablet to be on and streaming, has reliability and range problems, degrades sound quality, and kills the phones battery.


The Bose offerings are over-hyped. No airplay, not DLNA/upnp compatible. The choice of streamers which can adequately handle iPlayer features is almost zero.

Not if you were equally informative about the competition, e.g. "These Bose speakers sound terrible"


And are on their third redesign in the same amount of years, had to abandon AirPlay because it can't be made reliable, you can only use the iPlayer app over Bluetooth which requires the phone/tablet to be on and streaming, has reliability and range problems, degrades sound quality, and kills the phones battery.
I bet if you where in currys with a potential new sonos buyer and said "hey this doesn't work with bbc iplayer radio" they would buy something else that did..
Not if you were equally informative about the competition, e.g. "These Bose speakers sound terrible"
Userlevel 7
Badge +17
bbc Iplayer radio app has recently changed and is a pleasure to use.
I think old sonos users do not miss what they have never had. I bet if you where in currys with a potential new sonos buyer and said "hey this doesn't work with bbc iplayer radio" they would buy something else that did.
Iam hoping Alexa will be the way around this, if so a sale that sonos could have had instead.
So, can we see the output of the consultation Sonos has had with the bbc? Obviously, playing such a key role in british culture Sonos would want to actively engage the bbc inorder to provide what would reasonably be expected by the uk consumer, right? Maybe if Sonos would communicate this postion it would refocus the attention of the lobbyists on the bbc and maybe some progress would be made.

There is no way Sonos is going to say anything out of turn in regards to a music service. Period. Expecting Sonos to reveal conversations between itself and current/future content partners is pie-in-the-sky absurdity.

To be clear, lack of access to bbc radio channels and the full suite of catch up shows is a serious degradation to the expectations of most potential uk customers.

It would be good to see iPlayer on Sonos, but as a former Sonos reseller I can promise you that in three years of trading not one potential customer asked me about iPlayer and not one actual customer expressed disappointment to me at its absence. I have at least 15 friends / colleagues / acquaintances with Sonos systems, none of whom really cares about this issue. (Although many value live BBC radio.)

The hyperbole concerning the importance of iPlayer to the UK Sonos buying market is completely unjustified. Leaving aside the technical issues that have affected some users and which have caused understandable frustration, I don't know what you mean by "lack of access to BBC radio channels"
Badge
So, can we see the output of the consultation Sonos has had with the bbc? Obviously, playing such a key role in british culture Sonos would want to actively engage the bbc inorder to provide what would reasonably be expected by the uk consumer, right? Maybe if Sonos would communicate this postion it would refocus the attention of the lobbyists on the bbc and maybe some progress would be made. As it stands, bbc iplayer is seen as the standars that sonos fails to meet. Right or wrong, the onus is on sonos (rhymes!!) To drive resolution, either dirextly my more actively seeking cooperation with the bbc or indirectly by making it clear to thise who desire the service that it is the bbc who are dragging their heels. Simply saying that the request has been passed on to the development team, the standard line given on posts dating back over 3 years, is getting tired and stinks of a customer service group who doesnt really care. Even if this isnt true, it really does come accrias that way. Maybe sonos could organise some kind of protest to lobby the bbc, if that is where the fault lies.

To be clear, lack of access to bbc radio channels and the full suite of catch up shows is a serious degradation to the expectations of most potential uk customers.
Back to my original issue of BBC skipping ...BBC radio hasn't skipped for over a week now so either BBC or Sonos has done something to fix it, did take the shine off it for a few months though. ~If the comms had been better it wouldn't have been such an issue.
Userlevel 6
Badge +14


There absolutely is one. A simple google will confirm that. I don't know why you may have heard differently.


Correct, simple check of the Waybackmachine which shows an official Logitech Mysqueezebox.com BBC App available. https://web.archive.org/web/20100129100859/http://www.mysqueezebox.com/index/Home

Why Sonos didn't bother developing one (or wasn't allowed to do so) is anyone's guess. . Can't wait for Sonos to add voice control to my SqueezeboxSonos system lol.


No need to go back in time. The BBC app is still available - but it's only the live mp3 streams. No listen again.


Thanks I'm not in the UK and don't see the app when I log in to the site.


It's not geo-restricted . you should see it listed.
Userlevel 7
Badge +26
Lots of activity here guys, and we love seeing the suggestions and comments but I want to make sure to remind everyone that as the conversation heats up we remember to keep it friendly. There's no need to attack anyone here for any reason.

On the topic at hand, there's no official news we can share about adding iPlayer support to Sonos right now. I've made sure to pass on all the feedback here to the team, but as others have said, whenever we build an integration with a music service it's a partnership. Neither side does all the work, and neither side can do all the work. We have the music service api available for anyone to start using to develop their service for Sonos, but once that's started we work together to add the service to Sonos.

Thanks for jumping into the conversation everyone, and again, please remember to keep this space welcoming.


There absolutely is one. A simple google will confirm that. I don't know why you may have heard differently.


Correct, simple check of the Waybackmachine which shows an official Logitech Mysqueezebox.com BBC App available. https://web.archive.org/web/20100129100859/http://www.mysqueezebox.com/index/Home

Why Sonos didn't bother developing one (or wasn't allowed to do so) is anyone's guess. . Can't wait for Sonos to add voice control to my SqueezeboxSonos system lol.


No need to go back in time. The BBC app is still available - but it's only the live mp3 streams. No listen again.


Thanks I'm not in the UK and don't see the app when I log in to the site.

Enjoying yourself, pal?


I assure you it was not directed at you. There have been no personal attacks from you, unlike from some others.
Awww, someone said the magic words and *poof* they appear! It's like Beetlejuice!

Enjoying yourself, pal?


His/her only interest is arguing and berating you. As a Sonos customer it is unfortunate they tolerate this anti social nonesense, but with over 10k posts I assume they endorse it.
Userlevel 6
Badge +14


There absolutely is one. A simple google will confirm that. I don't know why you may have heard differently.


Correct, simple check of the Waybackmachine which shows an official Logitech Mysqueezebox.com BBC App available. https://web.archive.org/web/20100129100859/http://www.mysqueezebox.com/index/Home

Why Sonos didn't bother developing one (or wasn't allowed to do so) is anyone's guess. . Can't wait for Sonos to add voice control to my SqueezeboxSonos system lol.


No need to go back in time. The BBC app is still available - but it's only the live mp3 streams. No listen again.
Userlevel 3
Badge +4
Awww, someone said the magic words and *poof* they appear! It's like Beetlejuice!

Enjoying yourself, pal?


There absolutely is one. A simple google will confirm that. I don't know why you may have heard differently.


Correct, simple check of the Waybackmachine which shows an official Logitech Mysqueezebox.com BBC App available. https://web.archive.org/web/20100129100859/http://www.mysqueezebox.com/index/Home

Why Sonos didn't bother developing one (or wasn't allowed to do so) is anyone's guess. . Can't wait for Sonos to add voice control to my SqueezeboxSonos system lol.
Awww, someone said the magic words and *poof* they appear! It's like Beetlejuice!
@castalla @thomashenry in my opinion arguing with the Cult Of Sonos is a waste of time. IMO for those of us who are Sonos and Squeezebox users, ignoring them is best course of action. But YMMV of course.

Back on topic,. @Thomashenry Your new gen2 play5 speaker is very nice sounding. Sonos makes it seamless to use of the line in - plug a squeeze device (or chromecast, another multi room audio system that supports iPlayer that can also be used as a squeezeplayer) in for iPlayer support. For example, Picoreplayer 3.0 has LMS built in so an RPi is all you need to keep a full LMS/player going) or use the LMStoUPNP plugin to treat your Sonos as a Squeezeplayer.

Moderator notes from Ryan S: Edited out some of the personal attacks. Let's keep it friendly around here.
Userlevel 3
Badge +4

Permission is not the same collaboration. Lots of other companies have permission. Why not Sonos?


Maybe in your book. But that is neither here nor there. I stated that Sonos could not unilaterally do it on their own. You said they could. Turns out they cant. End of story. You were wrong.

Now ask all the other questions you want in order to deflect from that fact. I'll not be answering.


What will I do without you?

Permission is not the same collaboration. Lots of other companies have permission. Why not Sonos?


Maybe in your book. But that is neither here nor there. I stated that Sonos could not unilaterally do it on their own. You said they could. Turns out they cant. End of story. You were wrong.

Now ask all the other questions you want in order to deflect from that fact. I'll not be answering.
Userlevel 3
Badge +4

Don't see how a Sonos iPlayer plugin would fall foul of that. It's just providing a way for users to access the content.


ME DIES!!!!!

Nobody said it would run afoul! Nobody said it was not possible! We said it requires the permission and collaboration of the BBC. And just who do you think makes the decision that Sonos would be able to "otherwise use in any way any BBC Online Services and/or BBC Content in whole or in part on (their) product or service"? Mary Poppins?


Permission is not the same collaboration. Lots of other companies have permission. Why not Sonos?
Userlevel 3
Badge +4



I'm guessing what these 'barriers' to Sonos doing an iPlayer app could be as I'm not the one who said they were there. You seem to know a lot about the legal and political reasons why it can't be done, how about you provide evidence to show this?


Not too hard to find.

From: http://www.bbc.co.uk/terms/business.shtml#5

2. General prohibition of use and intellectual property rights

2.1 Unless otherwise expressly stated in the Additional Terms of a particular BBC Online Service:

2.1.1 you may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, distribute, lend, hire, sub-license, rent, perform, make a derivative work from, make available to the public, adapt, alter, edit, re-position, frame, rebrand, change or otherwise use in any way any BBC Online Services and/or BBC Content in whole or in part on your product or service or elsewhere or permit or assist any third party to do the same except to the extent permitted at law ("Restricted Acts");


Don't see how a Sonos iPlayer plugin would fall foul of that. It's just providing a way for users to access the content.


And again, plenty of other companies make devices with iPlayer functionality, so quite clearly, Sonos could do the same if they wanted to.

Don't see how a Sonos iPlayer plugin would fall foul of that. It's just providing a way for users to access the content.


ME DIES!!!!!

Nobody said it would fall foul! Nobody said it was not possible! We said they can't just unilaterally decide to do it without the BBC! Just who do you think makes the decision that Sonos would be able to "otherwise use in any way any BBC Online Services and/or BBC Content in whole or in part on (their) product or service"?

Mary Poppins?
Userlevel 3
Badge +4



I'm guessing what these 'barriers' to Sonos doing an iPlayer app could be as I'm not the one who said they were there. You seem to know a lot about the legal and political reasons why it can't be done, how about you provide evidence to show this?


Not too hard to find.

From: http://www.bbc.co.uk/terms/business.shtml#5

2. General prohibition of use and intellectual property rights

2.1 Unless otherwise expressly stated in the Additional Terms of a particular BBC Online Service:

2.1.1 you may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, distribute, lend, hire, sub-license, rent, perform, make a derivative work from, make available to the public, adapt, alter, edit, re-position, frame, rebrand, change or otherwise use in any way any BBC Online Services and/or BBC Content in whole or in part on your product or service or elsewhere or permit or assist any third party to do the same except to the extent permitted at law ("Restricted Acts");


Don't see how a Sonos iPlayer plugin would fall foul of that. It's just providing a way for users to access the content.



I'm guessing what these 'barriers' to Sonos doing an iPlayer app could be as I'm not the one who said they were there. You seem to know a lot about the legal and political reasons why it can't be done, how about you provide evidence to show this?


Not too hard to find.

From: http://www.bbc.co.uk/terms/business.shtml#5

2. General prohibition of use and intellectual property rights

2.1 Unless otherwise expressly stated in the Additional Terms of a particular BBC Online Service:

2.1.1 you may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, distribute, lend, hire, sub-license, rent, perform, make a derivative work from, make available to the public, adapt, alter, edit, re-position, frame, rebrand, change or otherwise use in any way any BBC Online Services and/or BBC Content in whole or in part on your product or service or elsewhere or permit or assist any third party to do the same except to the extent permitted at law ("Restricted Acts");