Apple Music "Recently Added" not updating

  • 31 August 2018
  • 5 replies
  • 1005 views

As of a few days ago the Sonos app stopped updating the "Recently Added" section of the "My Music" part of the Apple Music Service. I am running the most recent version of the Sonos app on both iOS devices and an Apple desktop computer. None of them show the most recently added music. I have deleted the Apple Music service and reinstalled it twice. I have deleted and reinstalled the Sonos app on the iOS device (an iPhone 6). My iOS operating system is up to date. And the OS X on the desktop is the most recent version. Nothing seems to help. I am open to suggestions on how to fix this. Thanks.

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5 replies

Userlevel 7
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Hello there, jelliott2k. Thanks for posting and welcome to the Community. It sounds like you've tried a number of things to get this situated. That being said, it might be best to give our support technicians a call to have a closer look at this in real time.
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Did you manage to resolve your problem?
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I have the same issue
Just as a thought, in the iOS settings under 'Privacy' there is an entry called 'Media and Apple Music' ... make sure you are sharing access with the Sonos App.. see screenshot attached.
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It is set as it should be.
I have tried everything to sort it.
It may be related to me using iOS 12.1 beta