Two One(Gen 1)’s wired ethernet in bedroom. Amazon Music Unlimited. My Music custom playlists of Amazon songs built/played over past few years using iPhone 7/8/11 with their latest iOS and Sonos (S1) worked great.
Yesterday, upgraded to Amazon Music HD. Now most custom playlist songs get “The Song …. is unable to play - not encoded correctly, odd songs do, e.g. :
yes . Keith Urban / Greatest Hits / Stupid Boy
not. Tim McGraw / Damn Country Music / Humble and Kind
True for most songs on several custom playlists I tried. On all Amazon Playlists I saved straight (no custom) to My Sonos every song worked!
Fixes tried :
- in Amazon Music app settings set quality to “standard”.
- in S1 app re-authorized Amazon service.
- installed S2 app.
- reauthorize Amazon service.
- searched community.
I’m really stuck, didn’t want to call just yet and am hoping for a fix.