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Amazon Music Connection Error

  • 12 January 2019
  • 2 replies
  • 99 views

I have an Amazon Prime account and started a free on-month trial with Amazon Music Unlimited (previously had Prime Music as one of my music services) so I deleted my old Amazon music service and tried to add a new service. Amazon authorisation works fine, but the Sonos app keeps telling me there is a connection error or just an error. I have re-started, re-installed and snapped at everybody round me but can't get the b*ggering thing to work. Can you please advise. Diagnostic 206907675
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Best answer by User383243 13 January 2019, 13:23

Update from the original poster - it worked fine from another device, so probably should have uninstalled Sonos app on my tablet. All working fine now.
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2 replies

I am having a similar issue - a pop up message that will not allow me to use Amazon Music services - I have unlimited and the pop up keeps suggesting I upgrade to it - I already have it ugh ?
Update from the original poster - it worked fine from another device, so probably should have uninstalled Sonos app on my tablet. All working fine now.