Answered

Alexa not working properly on my SONOS ONE

  • 26 April 2022
  • 2 replies
  • 74 views

Badge

When I ask Alexa to play a radio station or an artist it recognises the request and replies, eg ‘playing xx from Global Player’ or ‘shuffling songs by...’ but then silence. I can play these fine through the speaker using the app. If I ask a straight forward question eg what’s the weather forecast Alexa replies correctly. Does anyone know what the issue is with the music and radios? 

icon

Best answer by Ken_Griffiths 26 April 2022, 14:49

View original

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

See this link:

https://status.sonos.com

Badge

Thanks for that, hopefully it gets resolved soon!