We all understand that communication regarding new functionality cannot necessarily be transparent to customers. But YOU promised an integration to Alexa by summer and did not deliver. You postpone and demur. Your loss of brand trust is STAGGERING. Loyal customers may not be bolting but we no longer TRUST YOU. Tell us when an Amazon Alexa integration will happen, or at least tell us that you are having changes meeting the goal. Either would be fine; but to back away from previous promises and chide users that inquiry is the VERY WORST THING YOU CAN DO. Speak clearly. Honestly. Value loyal customers. Even if it is not what we want to hear.