This is crazy. I try to play via airplay on my iPhone 6 and the connected zones play intermittently, like they all have bad wire connections when driving your old pickup over a bumpy road (of course, that is not happening since everything is in my home and not moving about...) Then after about a minute or two the zones all disconnect from each other and I cannot even play from the phone at all -- because the zone I was connected to with Airplay (a Sonos One) is no longer available. So I have to go restart that zone to get it back.
I have tried restarting all my 11 zones, I have rebooted my router, I have restarted my phone, I've tried all the standard "try this and try that", "Get out and kick the tires, the car will start" guesswork things that the supposed experts (even from Sonos) suggest. I have even set fixed IP addresses for the Sonos zones - per Sonos recommendations that I found on this forum.
Totally unacceptable and beyond frustrating. So much for the panacea of using Sonos with Airplay. It doesn't work.
This is absolutely crazy for the amount of money I have spent over the years for all the 11 zones I have for this to happen. What a waste of my money. I *thought* this was a simple plug and play system - and it used to be years ago, it used to be flawless. It used to be the most reliable thing I had and I bragged all the time about it to anyone who would listen -- until Sonos started adding all the other farkle like Alexa, etc. Now the system is the most UNreliable electronics that I own and I will not recommend it to anyone, in fact I tell people to consider Sonos using the guideline, Caveat Emptor.
C'mon, Sonos, don't you care about your advertising, or are you like all the others - smoke blowers who over promise and under deliver? I just want to play music. How hard is that? Like some others have posted, I would not recommend this system. Too buggy and one needs to be a computer network admin to hope to get it to work reliably. If I could give it a zero I would.