I had removed the service previously but after the 12.2 update I cannot remove it.
In the iOS app, no way to remove my account, only an option to reauthorize it.
The desktop app allows one to remove services, including Sonos Radio, but as soon as I remove Sonos Radio, I get prompted asking if I am sure I want to remove it, it OK, and its removed for 1 second, and then comes right back.
I don’t want Sonos Radio (never wanted it TBH) but it came in an update with no way to remove unless you enabled it first, and now it seems you can no longer remove it either! I already sub to a commercial free music service, I have no need for 2nd. The extra icon is annoying and confusing to users.
Best answer by Corry P
Thanks for your post - we’re always glad to hear what our customers think of our products, software and features. I will pass your feedback on to the relevant team for evaluation.
To remove the ad for Sonos Radio HD, please follow these instructions:
- Go to sonos.com/login
- Log in to your profile
- Click Edit Profile
- Scroll down to Contact Options
- Uncheck Sonos App
- Click Save Changes