New Upgrade offer

  • 1 December 2019
  • 1 reply

I just got the new upgrade offer and to be frank I am a big shocked. It seems like an environmental disaster policy of the highest order. The only thing I can think of describing it is an evil plan for getting us to buy more stuff and throw away stuff that works. I have a perfectly working old play 5 and connect and reading the terms of the offer I click on the link, get a 30% discount for buying new stuff then about 30 days later my perfectly working audio equipment is bricked and I dump then in the local “recycling center”. 

Please tell me I am wrong as personally I am horrified. Maybe if they were broken but even then in this day and age would it not be better to offer a repair service? 


How can we ask Sonos to change this policy?  

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1 reply

Userlevel 7
Badge +18

Others have raised similar and same concerns in other threads.