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dextechContributor I

Beam2 & Era 100 Multi Use Zones

Hi, I have a family room which has a seating area around the TV with a Beam 2. Across the room a few metres I have a pair of Era 100’s. One Era is in the kitchen area and the other is in the dining area. Can I use the 3 speakers as 3 zones so split the Era 100’s into 2 zones and run them as mono? Therefore the kids could watch TV quietly using the Beam then I could listen to radio in the kitchen and have the dining room Era off. Then at a party turn on all 3 to have the party mode or use the Era as rears for the Beam when a film is on?. Is this possible? Thanks Sam

nikhil6891Contributor I

Warranty & service in India

Does Sonos provide warranty in India for products which are sold in the Indian market ? Also does Sonos provide services which are out of warranty in India ?

Stephane10Contributor I

Controllers and Music services

Sonos Arc / YouTube from smartphone Android

How to listen YouTube’s music from smartphone Android on my Sonos Arc? Thank you very much.

Church15Contributor I

Is it worth upgrading from Playbase to Beam Gen 2?

I have a Sonos Playbase, Sub and 2x Play 1s for my home cinema setup. I’ve been curious about Dolby Atmos, which is compatible with my TV but not the Playbase. I get decent surround sound by using AirPlay but I was wondering if it could be improved by replacing the Playbase with the Beam 2nd Generation to get Dolby Atmos. Is it worth the upgrade? Thank you!

KdubuContributor I

play3 and roam on same system

can a play3 and a roam be used at the same time

warditContributor I

Controllers and Music services

Sonos Connected to new account

I have been trying to connect an old Sonos Connect that was previously connected to my account but has been unplugged for a year. When resetting it and trying to add it into my current setup which is 6 other Sonos Connects and 2 Connect Amps. It prompts me to sign into an account to complete setup. I sign in using the same email and password that the other ones are on all on the same network ssid. But it seems to have created a partition some how. On my phone S1 sonos app i only see the newly added Connect. but on my computer s1 controller I see the other 8 in their correct groups and no sign of the newly added one. Its like it didnt add it to my account or something. I have probably spent around 6-7 hour troubleshooting and finding every forum and video possible and this is the farthest i have made it trying to connect it to my current system. I have performed many resets and re pairings.

PiggyArcContributor I

i can't play dolby atmos when i watch movie

Hi there, i did everything to be able to listen to movie in atmos, i cant seem to be able to do it. I am able to listen to music in atmos but i cant with movies. I dod all the setup on the tv but i still cant. It always say Stereo Pcm. I am out of idea honestly.

Daddy RabbitContributor I

sonos era 300 - EQ

Just asking about using the eq. I surely hope the eq is more than just two lines ( bass and treble ) using slider to adjust. The reviews I read were really topping up EQ. They made it sound like you had infinite ways to adjust. Hope I’m wrong cause it may go back

newbpdContributor I

General feedback and conversation

Sonos Line-in adapter and iOS/macOS

Can the Sonos Line-in adapter be used on an iPhone/MacBook as an audio interface?Essentially I’d like to replicate the Era-100/300 line-in option in iOS/macOS with the Sonos dongle.Does anyone know if this works?What does the Sonos dongle show up as in iOS/macOS if not an audio interface?Thanks!

suregContributor II

Controllers and Music services

sonos mobile app doesn't show spotify

Hi, for some reason can’t see Spotify service from the Sonos mobile app.

dextechContributor I

Beam2 & Era 100 Multi Use Zones

Hi, I have a family room which has a seating area around the TV with a Beam 2. Across the room a few metres I have a pair of Era 100’s. One Era is in the kitchen area and the other is in the dining area. Can I use the 3 speakers as 3 zones so split the Era 100’s into 2 zones and run them as mono? Therefore the kids could watch TV quietly using the Beam then I could listen to radio in the kitchen and have the dining room Era off. Then at a party turn on all 3 to have the party mode or use the Era as rears for the Beam when a film is on?. Is this possible? Thanks Sam

nikhil6891Contributor I

Warranty & service in India

Does Sonos provide warranty in India for products which are sold in the Indian market ? Also does Sonos provide services which are out of warranty in India ?

JKR97128Contributor I

Controllers and Music services

macOS Sonos controller insists on updates, always fails.

Whenever Sonos has a system update, they require that the Controller on macOS be updated. They provide the apparent means (click on Update) but always fail to complete the update. There is no error code, it just fails to complete. Always. The app will not proceed to play music - it insists on the update.The way I have found to deal with this is to get Sonos tech support to send me a link to the updated .dmg (installation image). I suggest that Sonos make this readily available so I don’t have to reach out to tech support.If you follow Support-Update Issues, it recommends to uninstall and reinstall. But, it doesn’t provide a link for reinstalling.If you follow Support-S2, it tells you how to upgrade an S1 system to S2. That process starts with “Open the Sonos S1 Controller” for iOS or Android. 1) that reflects Sonos’ reliance on mobile apps (and negligence of desktop apps), 2) it is directions to update any devices you may still have on S1, 3) it does nothing for the desktop controller

Stephane10Contributor I

Controllers and Music services

Sonos Arc / YouTube from smartphone Android

How to listen YouTube’s music from smartphone Android on my Sonos Arc? Thank you very much.

ERA 300 as surrounds missing front firing driver

I am using the Arc, 2 subs with 2 Era 300. Using Apple Music as recommended by Sonos. When playing ATMOS content I get a better special experience compared with my Sonos One’s which is expected.Era 300 is not doing a good job in my opinion when playing stereo content and I figured out that Sonos disables the front firing driver when the Era 300 is setup as rear surround sound. Why? I pay for all speakers and have not even an option to turn the front driver on :-(. It would be better to give user an option and similar to the heigh volume adding a front volume and control the volume. Any help is appreciated.

Church15Contributor I

Is it worth upgrading from Playbase to Beam Gen 2?

I have a Sonos Playbase, Sub and 2x Play 1s for my home cinema setup. I’ve been curious about Dolby Atmos, which is compatible with my TV but not the Playbase. I get decent surround sound by using AirPlay but I was wondering if it could be improved by replacing the Playbase with the Beam 2nd Generation to get Dolby Atmos. Is it worth the upgrade? Thank you!

KdubuContributor I

play3 and roam on same system

can a play3 and a roam be used at the same time

warditContributor I

Controllers and Music services

Sonos Connected to new account

I have been trying to connect an old Sonos Connect that was previously connected to my account but has been unplugged for a year. When resetting it and trying to add it into my current setup which is 6 other Sonos Connects and 2 Connect Amps. It prompts me to sign into an account to complete setup. I sign in using the same email and password that the other ones are on all on the same network ssid. But it seems to have created a partition some how. On my phone S1 sonos app i only see the newly added Connect. but on my computer s1 controller I see the other 8 in their correct groups and no sign of the newly added one. Its like it didnt add it to my account or something. I have probably spent around 6-7 hour troubleshooting and finding every forum and video possible and this is the farthest i have made it trying to connect it to my current system. I have performed many resets and re pairings.

PiggyArcContributor I

i can't play dolby atmos when i watch movie

Hi there, i did everything to be able to listen to movie in atmos, i cant seem to be able to do it. I am able to listen to music in atmos but i cant with movies. I dod all the setup on the tv but i still cant. It always say Stereo Pcm. I am out of idea honestly.

Daddy RabbitContributor I

sonos era 300 - EQ

Just asking about using the eq. I surely hope the eq is more than just two lines ( bass and treble ) using slider to adjust. The reviews I read were really topping up EQ. They made it sound like you had infinite ways to adjust. Hope I’m wrong cause it may go back

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