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kalexContributor I

sonos beam gen 2 plays only dolby digital 5.1

Hei! I have a sonos beam gen 2 connected to a Philips 50PUS616/12 through Hdmi Arc. I have an apple tv conected to other hdmi and despitethe fact that most shows have dolby atmos, i never experienced it since the sonos app says that it is streamed in dolby digital 5.1any hints? Can i ever see dolby atmos on the app?

p_elkanContributor I

Portable speakers

headphones

Hi, when are you launching headphones, EarPods etc… ?

Topbrick1Contributor II

Constant drop-outs, third party equipment/ software; and a failing Roam

I have a long history of constant radio drop-outs and numerous conversations with Sonos technicians to try and resolve the issues. They usually come up with the same monotonous fixes which involve switching all the Sonos items on and off, unplugging the router, and/ or changing router settings, changing all range of network channels.Also overtime other equipment has been alleged to be interfering with Sonos ie the Virgin Hub4 (which is now in modem mode and operated through a TP Link router), and the BBC Sounds app, which we have stopped using for the time being. The latest item that is suggested to be interfering with the Sonos system is our Devolo powerline.Just to add interest the Sonos Roam has stopped connecting with the system, although according to the Sonos App it is playing properly. Reading about similar issues and the lack of solutions, it seems that Sonos is just no longer fit for purpose. My system is:Room 1 Home cinema system consisting of Playbar, two x Play 3 and Sub-mi

SoniceContributor I

Components and Architectural

Using USA device in India

Moving from USA to India with my Sonos Arc, Gen3 and Era 100. India has 220v power compared to 110v in USA. All of these devices specification says 100-240v. Does that mean that the US device will work just fine in India without a step down converter? Anyone in the community who has done that?

mgag02Contributor I

Apple play code

Suddenly, when connecting Sonos one speaker to iPhone, I get request to provide Airplay code. I don’t have Apple TV nor have Airplay set up with a code. Not sure why it started asking for this or where the code may be.

DguerreroeContributor I

General feedback and conversation

What is the issue with Pay Pal Pending order

Hello , I’ve made a purchase using Pay Pal , and it appears to be pending , since i’ve read that if its pending Sonos has not taken the money but Pay Pal has charged my credit card.How long does this usually take ?Should i cancel my order and shop elsewhere?Has anyone cancel a pending order ? Time is crucial since they are a gift.thanks for your help

haefTrending Lyricist I

Re the recent update: Will this brick any of my equipment?

Title says it all:Re the recent update: Will this brick any of my equipment?

PdxdavidbContributor I

Dead Speakers

Our system is 6 years old…and in the past month 3 speakers ( 2 Play 1’s and a Play 3) have completely died. Anyone else have this kind of issue? Each have gone out on separate occasions…so no power surge issue. Not happy this is happening…

TerryTContributor I

Sub differences

What is the difference between the Sub and Sub Gen3

MicrofoneContributor I

only stereo from Sonos arc

HiI had a sonos arc installed with my samsung PN50B850 I have PCM stereo soundHow to get 5.1 soundI still love my TV but my sound is horribleThank you very much for your knowledge

Bern-stockholmContributor I

Two Arc’s paired - This is what we need!

Well, what is missing is the ability to pair two Arc.The second one you would flip upside down so aesthetically they would fit perfect together.I have one Arc and two Sonos Sub gen3.I don’t want to add Five on left and right side. It will look to “much”.But to add another Arc, so these two together operate like my two Sonos sub does.So cool and nice looking! Agree?

DavleeContributor III

General feedback and conversation

Move 2 indicator lights on the front poor intensity

I can’t see the blue or white indicator light during the day either outside or inside. The Move 1 was excellent in this regard. In the dark they are quite visible.Does anyone else have the same issue? I ask in case my indicator lights are faulty. Dave

Jimbo16Contributor I

Components and Architectural

Connect:Amp drops out, but only partially

Connect:Amp periodically drops out, BUT, because I can hear the same program playing through a Connect in another room, which is connected to the Connect:Amp through the SONOS network, I know there is nothing wrong with the internet connection. The Connect:Amp is connected to the router via an ethernet cable. My wired ethernet connection runs at 700+ Mb/s consistently.

kalexContributor I

sonos beam gen 2 plays only dolby digital 5.1

Hei! I have a sonos beam gen 2 connected to a Philips 50PUS616/12 through Hdmi Arc. I have an apple tv conected to other hdmi and despitethe fact that most shows have dolby atmos, i never experienced it since the sonos app says that it is streamed in dolby digital 5.1any hints? Can i ever see dolby atmos on the app?

p_elkanContributor I

Portable speakers

headphones

Hi, when are you launching headphones, EarPods etc… ?

Topbrick1Contributor II

Constant drop-outs, third party equipment/ software; and a failing Roam

I have a long history of constant radio drop-outs and numerous conversations with Sonos technicians to try and resolve the issues. They usually come up with the same monotonous fixes which involve switching all the Sonos items on and off, unplugging the router, and/ or changing router settings, changing all range of network channels.Also overtime other equipment has been alleged to be interfering with Sonos ie the Virgin Hub4 (which is now in modem mode and operated through a TP Link router), and the BBC Sounds app, which we have stopped using for the time being. The latest item that is suggested to be interfering with the Sonos system is our Devolo powerline.Just to add interest the Sonos Roam has stopped connecting with the system, although according to the Sonos App it is playing properly. Reading about similar issues and the lack of solutions, it seems that Sonos is just no longer fit for purpose. My system is:Room 1 Home cinema system consisting of Playbar, two x Play 3 and Sub-mi

SoniceContributor I

Components and Architectural

Using USA device in India

Moving from USA to India with my Sonos Arc, Gen3 and Era 100. India has 220v power compared to 110v in USA. All of these devices specification says 100-240v. Does that mean that the US device will work just fine in India without a step down converter? Anyone in the community who has done that?

Raul_007Contributor I

Which layout - Speaker setup would you go with?

Hi guys, I am helping my friend with his Sonos purchase and well I wanted your opinion on the 2 proposed setup: Setup A: Zone 1: Kitchen/Living room combined → Sonos AmpZone 2: Dining Room → Sonos AmpZone 3: Family room (Arc sound bar + Gen 3 sub) This setup visually looks better and has a steeper price tag, main concern is , is it an overkill? also if 5-10 years down the road he moves, well the in-ceiling speakers stay! Total: 10 in-ceiling speakers | 2 Sonos Amp | 2 Era 300 | 1 Arc Soundbar | 1 Gen 3 Sub Setup B: Zone 1: KitchenZone 2: Mid-Kitchen Zone 3: Living RoomZone 4: Dinning Room (group the 2 Era 100 with 2 Era 300) Zone 5: Family Room (identical in both plans)Main benefit, cost is lower as Era 100s are cheaper and no Sonos Amp is required, in addition if he moves, he can take the speakers with him! PS) I would have suggested to replace 2 of the Era 100 with Era 300 but with his floor plan, there is no way to place the 300 in such a way that their “top” is going to be clear!

mgag02Contributor I

Apple play code

Suddenly, when connecting Sonos one speaker to iPhone, I get request to provide Airplay code. I don’t have Apple TV nor have Airplay set up with a code. Not sure why it started asking for this or where the code may be.

DguerreroeContributor I

General feedback and conversation

What is the issue with Pay Pal Pending order

Hello , I’ve made a purchase using Pay Pal , and it appears to be pending , since i’ve read that if its pending Sonos has not taken the money but Pay Pal has charged my credit card.How long does this usually take ?Should i cancel my order and shop elsewhere?Has anyone cancel a pending order ? Time is crucial since they are a gift.thanks for your help

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