Talk Sonos Products

What Sonos product is best for you? How do you expand your Sonos system? Have a Sonos tip or trick to share? Show off your setup and your products here.

21194 Topics

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TheBravoCContributor I
asked in Home theater

Sonos Arc audio keeps cutting out when connected to Samsung TV

Why isn’t this issue resolved? And if it is, what is the actual solution? For a couple years since owning the Arc and all the other prime Sonos Speakers & Sub, everything worked fine. Now, the sound when coming through the TV, will randomly go to near silent for 5-seconds at a time, then resume normal output. My brother has the exact same issue, suddenly- so this isn’t a personal problem - and this problem is all over this troubleshooting website. Why isn’t there a definitive common solution for a very well defined Sonos problem. My “Vizio” (yeah, Vizio) surround system in my bedroom has zero issues. What the heck? Just sayinThank you

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R
1 hour ago
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Gigi30FCContributor I
asked in What to get

sonos project vinyle

Bonjour J'ai vu que sonos vendait 2 platines vinyle Quelle est la différence entre la T1 et la projectMerci Moderator edit:Google Translate-Good morningI saw that Sonos was selling 2 vinyl turntablesWhat is the difference between T1 and projectThanks

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3 hours ago
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Chris57GContributor I
asked in Speakers

suddenly become impossible to group speakers

I use 2 play1s and a connect amp with 1 ERA 100. They have been working together for a while but tonight they will no longer connect in a group. Each will work alone, except for the connect amp which seems to have disappeared altogether. What can I do?

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16 hours ago
BOL74
BOL74Avid Contributor I
posted in What to get

What surrounds will be ok for the Ray

Good Evening to all forum-users👋 I’m living with my granny and got my own small bedroom upstairs.I allready got a Ray and for radio-listening i got a Roam SL on my bedside table.. and an 32” LG smart-tv is coming tomorrow.The room is small with full height sealing in half the room,other half dropping down towards the head-side of my bed.I was wondering…and i’m on a kind of budget. Like i don’t gonna add a Gen sub(or in desperate need of a sub anyway)….if not i’ll come across a really cheep used one of course. I think the Ray got enough bass as it is.I have a pair of extra Era 100 at home,but then i need to wall-mount them…ain’t got the mounts and i only fancy purcase the orginal Sonos one’s. The Era’s can i place on the wall behind my bed,but i allso thinking of getting the Ikea Picture Frame. But they need to be mounted on the side walls so they will be playing toward eachother.I’m not gonna watch a lot of movies,just Youtube and some music during night-time.I’m open for your thought

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BOL74
22 hours ago
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bbence84Contributor I
asked in Home theater

Beam2 + ATV4K + Feintech eARC passthrough + Philips TV - audio channels mixup (no dialogue) with Atmos?

Hi!I am not sure where the issue lies, but I would really appreciate some help, as I am losing my sanity here. :) Here is my setup:1. Apple TV 4K, 1st gen2. Feintech VAX04101 eARC Pass Switch (video input set to 2nd HDMI (the Apple TV), audio set to Auto, eARC switch ON)3. Sonos Beam 2nd gen + Sonos Sub Mini4. Philips 55PUS6482 TV (has HDMI ARC, but not eARC, hence Feintech VAX04101)Now the issue is the following, which only started to happen recently, and I have no clue why. In the Apple TV, I have set audio out to Auto, and Atmos enabled. We first noticed that the Netflix shows does not have any dialogue for most trailers or even the shows if started. I also use Infuse to stream some stuff from my PC, and those (e.g. Blade Runner 2048), does also not have some of the dialogue. I suppose the ones that would be the rear speakers, but I don't have any additional speakers (I only have the Beam 2nd gen soundbard and the Sub Mini).If I switch manually on the Apple TV to 5.1 and Atmos is of

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Corry P
1 day ago
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bluesmanAvid Contributor I
asked in Speakers

sonos Era100 line in

I have just ordered a Sonos Era100.with the intention of eventually buying another later for a  stereo sets up, and connecting a cd player to them to play all my CD’s. I also have a large Mp3 and Flac music collection on the computer,can I play these through the Era 100 via the era Jack socket connection in the meantime.

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1 day ago
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aphContributor I
posted in Advanced setups

Setting up Sonos with Eero WiFi system

I have had trouble getting my Sonos system to work for the past few months, since installing an Eero WiFi system, and I wanted to share what I learned so that I help others avoid the headaches and hassle. The problem: After installing a network of Eero WiFi devices (three eero Pro devices and one eero Beacon extender), my Sonos system stopped working reliably (would not connect, drop devices, etc.). I tried restarting, reinstalling units, etc., etc., without success. The solution: Over the past two weeks, I have read a number of posts on this Sonos support site that helped me get the system working again today. Here is what I did and some comments on my system: [list] [*]Enabled "Bridge Mode" on our Xfinity Wireless Gateway device -- got instructions on how to do so on the Comcast website (need to log in from your internet browser and follow a few steps) [*]Connected the eero Pro device that was indicated as the "gateway" (was the only device that my eero app showed as being the "g

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1 day ago
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Brbray5Contributor I
posted in Controllers and Music services

Feature Request - Dynamic island

Feature Request in regards to dynamic island.  Currently, for iOS users you must open the Sonos app directly in order to navigate any controls. Allowing access to dynamic will provide minutes saved to use the control settings. This can include skip to next track, go back a track, grouping of speakers, change playlist or services being used. There are often times I need to pause quickly and I have to go through the standalone Sonos app to turn off. Just a thought for us iOS users.

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controlav
2 days ago
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viking247Contributor I
asked in What to get

Sonos 300 or 100

I do not want surround sound. I want great quality audio found on Sonos app. My living room/dining room is 30 x15, Does one speaker fill my space adequately or do I need two?Is the 100 sufficient or should I purchase the 300.   

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V
2 days ago
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Sundancer340Contributor I
asked in Portable speakers

Removal of product from system/app

I recently had to replace my Roam unit with a new one. It setup in “my system” just fine and works great. The problem is that the old unit still shows in the app and I want to delete. How to do?

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3 days ago
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Russell.VSSContributor I
posted in Controllers and Music services

Feature request: Apple TV with Sonos App

As a custom integrator I feel very strongly that Sonos should have an app on the Apple TV device. I understand that Sonos wants to be able to manage every aspect of their ecosystem but since 99% of my installs has an Apple TV, I think Sonos should offer a paid app to stream directly from the Apple TV. Some clients don’t want a universal remote and just want to use the Apple TV remote, and some control systems don’t work well with Sonos (I’m looking at you Control4). So to me it looks like a niche Sonos can profit from. Make it less than $50 per Apple TV device and I guarantee I can sell that as a line item in every bid. Make it possible for me to purchase licenses and install them in-app and we’ll be good to go. Maybe it’s too much to ask for or perhaps Sonos’ licensing deals with streaming services aren’t able to extend to a third-party device, but I’d be very happy to see this developed one day.

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4 days ago
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JoeTVContributor I
posted in Speakers

Lets talk about how GOOD the Sonos App is?

I had one Era300 speakers for past 6 months. Never used the Sonos App. Worked great. Decided to enhance the sound experience and bought another one last week. To pair the speakers had to use the Sonos App, it all seemed to work perfectly BUT since then it's been nothing but an annoyance! Sound switches from left to right, sometimes doesn't play any sound at all, sometimes can't even connect. Both speakers are great when on the rare occassion it works properly 2-3 minutes then switches from speaker to speaker again.I've been reading about complications with people trying to connect to other devices and wifi. Read about factory reset and all the info when it helps and when it doesn't. My golly so many issues and complications, what happened to plug in and play?I just want two speakers that work consistently but these Sonos App seems to be having handshaking problems between wifi, speakers and the Sonos App itself. A shame the Sonos App complications makes a great product into an intense

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controlav
4 days ago
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BinniBContributor I
asked in Components and Architectural

Sonos Port With Beoplay A9 5th Gen

Good day Hi guys,I have a “problem”Have Beoplay A9 (5th GEN) and Sonos Port connected to it via ( RCA to USB-C A9 G5 does only have USB-C (dongle included))However I can not get the get the volume “up and down” to work correctly.I can pick line in on A9, but I can not control volume through Sonos app The volume is stuck at predefined level and I need to open up the B&O app to change the Volume!Is there a workaround? With hope of helpBWMr.B

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Ken_Griffiths
5 days ago
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prashiiyerContributor I
asked in Home theater

Sound keeps cutting out with setting on Digital Output Format Auto on Samsung QN75QN85AAWXXY and using a Sonos Arc.

I've encountered an issue with my Samsung QN75QN85AAWXXY TV, specifically when it's set to "Digital Output Format: Auto" and connected to a Sonos Arc soundbar. Despite trying various cables and confirming the TV recognizes the e-ARC connection as it should, the audio intermittently cuts out. This problem arises whether I'm watching free-to-air TV or streaming through any apps on the TV.Interestingly, when I switch the TV's setting to PCM, the audio dropout issue ceases, but this workaround significantly compromises sound quality since formats like Dolby aren't supported in PCM mode.I'm reaching out to see if anyone has experienced a similar issue or might have insights or solutions to suggest.

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5 days ago
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xsxxkxxyxContributor I
asked in What to get

Military Discount - ID.me

Has anyone used military discount?  I saw ID.me show 25% military discount for Sonos.com, I log in to my ID.me account as it already had my military record.  It generated a code and redirect me to Sonos.com.  I add sub and speaker to cart but the coupon code is showing “Coupon cannot be added to your basket”.  Anyone know if this is an error or is ID.me discount is only marketing gimmick?  Thanks in advance.  

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5 days ago
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rivieraContributor I
asked in Portable speakers

operating instructions for sonos roam sl in english

need english instructions

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jgatie
6 days ago
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linoo7Contributor I
posted in Advanced setups

Is TV group volume via remote TV controller yet?

This topic is discussed four months ago for new feature request. Not sure if any update now as I came across the same issue.Previously, I used to apple tv system with 4-6 homepod mini speakers in multiple locations,  i could volume up/down all speakers by one tv/chromecast/apple tv remote at the same time.After upgrade to Sonos system, the tv/ chromecast remote now can only control soundbar & surround speakers but not the others, it’s quite inconvenient that i need to open apps everytime to adjust volume if i go to somewhere for while and again after i return.Hopefully, Sonos can upgrade the system like Apple TV to let user control all speakers by one remote.   

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jgatie
6 days ago
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ls.jsContributor I
posted in Controllers and Music services

Setting Up Multiple Accounts from Spotify Family Plan on Sonos

I just upgraded to a Spotify Family Plan. 2 of those accounts are for kids. They each have an ipad with the sonos app installed that connects to a single Sonos network. In other words, the sonos app is installed on multiple home devices that access the same sonos account.I want to set up each family’s spotify account on their respective Sonos app. But when I login with my Spotify credentials, it only connects to my account.What am I missing? How do I set them up to access their spotify kids account on the sonos app?

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106rallye
6 days ago
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steveof2620Contributor I
asked in Portable speakers

Sonos Roam - Can't connect to WIFI

*** Update - its connected *** Hello,I have been experiencing continuous drop outs when trying to listen to my Sonos Roam. I read that I needed to connect to 2.4 instead of 5g. So I reset it while I temporarily disabled the 5g band.How do I now reconnect it to my WIFI? I’ve reconnected my iPhone to WIFI so it's (presumably on 2.4). Opened the SONOS app which helpfully tells me that the roam is not found and to ensure it's connected to WIFI. But that is what I am trying to do.How do I get the thing back onto my WIFI?The LED on the Roam is flashing green.

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Corry P
6 days ago
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sjmoeContributor I
posted in Controllers and Music services

Music Library and playlist creation

I am importing my music library from an external hard drive. For some reason, it maxes out and I get a message to clear or delete playlists. I then realized that the system is creating an automatic imported playlist on SOME of my imported library - but not all. I think SONOS is reading the playlist tunes and double counting the songs and then it creates the limit of items i can add. One - why is this happening. I called and spoke to a SONOS rep and was given some crap about iTunes. This is not an iTunes issue. iTunes isn’t even loaded on my laptop and this is music i downloaded or burned over the years. two - can i create more than one library to see if this can be avoided? I have most of my music transferred but it caps out for what I believe is this imported playlist issue  

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Stanley_4
6 days ago
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throwawaybeam2Trending Lyricist I
posted in Home theater

Multichannel PCM 5.1 dropping out since 14.10 update

Anyone else experiencing the same issue? Multichannel PCM 5.1 blanks out for a second every 1-2 minutes. I don’t think it’s a bandwidth issue as it works flawlessly with Multichannel PCM 7.1 (thorough test) and Dolby TrueHD Atmos (quick test). And it may have been caused by the Sonos 14.10 update. Setup is PS5→ LG C1→ Beam 2 (via earc). 2 weeks ago before the 14.10 update, I watched a bluray film wherein I had my PS5 transcode the DTS-HD MA 5.1 audio to Multichannel PCM 5.1 (as the C1 does not support DTS) and had no issues. Earlier today, I played a bluray film for the first time in 2 weeks and I encountered consistent audio dropouts every 1-2 minutes. It had the same setup where DTS-HD MA 5.1 → Multichannel PCM 5.1. I tested other bluray discs including the one I watched 2 weeks ago and they all now have the same issue. Curiously, I’ve been gaming heavily on my PS5 the past two 2 weeks and haven’t had any audio issues. Then I realized that I’ve been using Multichannel PCM 7.1 when ga

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6 days ago
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MissionContributor I
asked in Home theater

Sonos Architectural 5.1 or 7.1

Hi all. First post after doing a lot research putting a theater sound system together. So far I will be doing an Arc and Sub. Unfortunately, due to my recroom design I will be using the Sonos 8” in-ceiling Architecture speakers and Amp for surrounds as opposed to the Era300’s. My question is in regards to the Sonos Architecture installation manual. It states that adding an additional set of in-ceiling Architectural speakers will yield 7.1. Being an actual Sonos manual, can anyone confirm if this in fact the case and see any benefit from adding an additional set of speakers in the ceiling as described in the diagram (Fig. 3)? https://images-na.ssl-images-amazon.com/images/I/91d-oaAeSPL.pdf#:~:text=Place%20the%20left%20and%20right%20speakers%20anywhere%20from,listening%20position%20will%20help%20maximize%20the%20stereo%20soundstage.

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Schlumpf
7 days ago
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FrancesLContributor I
posted in What to get

Additional Sonos speakers for new home: what should I buy?

I recently moved and need to add more speakers to my Sonos system due to some differences between the two houses. For example, I’m used to having in-ceiling speakers in the living room, but this is not possible in the new house so I had to use in-wall speakers. I’ve attached a drawing of the main room (~800 sf including the living room, dining room, and kitchen) that includes the placement of my current components. I have a Frame TV with in-wall speakers placed low on the same wall. I was having a hard time hearing the TV when I sat in some areas of the living room so I put a Play: 1 in the corner with my Sub as marked. I was also trying to balance the sound of music, which was sounding one-sided given the placement of the in-wall speakers, throughout the room. The Play doesn’t seem to produce adequate sound for the room so I want *one* new speaker where the Play is now and don’t know the best option. I’m also considering putting a Move 2 in the area noted. I would be using the Move fo

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jgatie
7 days ago
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s.laiContributor I
posted in Advanced setups

Sonos New Home Multi-Use Setup

Hi everyone, I am renovating my retirement home and hope to get a simple to use, fuss-free all in one system to watch TV, movies, listen to music. Currently, using Roon+Qobuz+QQmusic. May use Apple Music.The overall design was made based on the idea of using a full set of SONOS system to pair with a 75” TV, compromising of the following:Sonos Arc Sonos Sub G3 x 1 Sonos Era 300 (pair)Have 2 considerations in placing the era300 (position 1 in orange on two ends of the side boards and position 2 in pink at the rear of the sofa set). Illustration of layout as shown below. May place a turntable behind the sofa set on the side table to link to the Sonos system wirelessly.I am inclining more towards placing the Era300 at position 1 as i hope it will cover the dining area when listening to music. However I am unsure if this can be done well. Auditioned this set up earlier this week based on position 2 (at the authorised dealer in South East Asia). It sounded good in terms of movies, capturing

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S
8 days ago
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SergioPRContributor I
asked in Home theater

Dolby atmos no funciona con Samsung QN95A en SONOS BEAM GEN2

Hola! Hay alguien con este problema?He conectado la barra al TV por el puerto HDMI ARC, he configurado el TV en configuración experta "Modo HDMI-eARC = Automatico" y he activado compatibilidad con Dolby Atmos". Formato de audio de salida Automático. Tambien he habilitado el protocolo Anynet+(HDMI-CEC) A traves de la app de netflix en el TV consigo ver el simbolo de dolby atmos en las descrippciones de las peliculas. Tengo el plan UHD de netflix. Cuando inicio la pelicula, con la pista de àudio dolby atmos, en la app de sonos me dice q estoy reproduciendo “ dolby multicanal pcm 5.1” y no me aparece Nada de Dolby atmos” Alguien que haya podido solucionar el problema??Gracias!!!

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L
8 days ago
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