Talk Sonos Products

What Sonos product is best for you? How do you expand your Sonos system? Have a Sonos tip or trick to share? Show off your setup and your products here.

21207 Topics

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DavidLohmannContributor I
asked in Home theater

downgrade from Arc to Beam

Is it possible to downgrade from an Arc to ex Beam in Sonos upgrade program?

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Corry P
2 minutes ago
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zztop610Contributor II
posted in Home theater

Low Volume- Sonos Arc

All of a sudden, the volume has become low on my sonos. Normally, I listen at around 20-25 but now to hear the same level, I have to increase up to 40-45. Started noticing this after the software update. Happens both with Samsung Q8FN native apps and Apple TV4K

87
Airgetlam
17 hours ago
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EchoMasterContributor I
asked in What to get

Just getting started. Era 100 or Beam?

I’m ready to dip my toe into the Sonos ecosystem and am looking for some advice.I’ve been streaming Spotify in our kitchen daily for the past eight years using a first-gen Amazon Echo. I’m excited by the prospect of better sound quality. An Era 100 seems like an easy decision... Swap out one smart speaker with Alexa for another with much better sound.However, I’m wondering if I might be better served with a Beam Gen 1 or Gen 2, as it could serve as both a smart speaker for music streaming and an upgraded soundbar.For context, my family lives in a small two-bedroom apartment with a combined kitchen, dining area, and living room. Our TV is an old LG with RCA and Optical outputs only. Right now we have it connected to a Visio sound bar from 2015 that is pretty mediocre.There are so many variables I’d like to optimize around and it is kinda overwhelming. I want into the Sonos ecosystem. I want to keep costs low, ideally get something refurbished or used, but also get something reliable tha

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Corry P
18 hours ago
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Stubbsy747Contributor I
posted in Home theater

How to fix Apple 4K TV remote not controlling Sonos soundbar

This issue has been driving me INSANE for weeks and finally I found the answer on YouTube: Simply hold the input and volume down button on your Apple TV 4K remote for about 5 seconds and 🪄🧙‍♂️ …issue fixed!!!! Your Apple Remote will now control your Sonos sound bar volume again. 

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C
1 day ago
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xsxxkxxyxContributor I
asked in What to get

Military Discount - ID.me

Has anyone used military discount?  I saw ID.me show 25% military discount for Sonos.com, I log in to my ID.me account as it already had my military record.  It generated a code and redirect me to Sonos.com.  I add sub and speaker to cart but the coupon code is showing “Coupon cannot be added to your basket”.  Anyone know if this is an error or is ID.me discount is only marketing gimmick?  Thanks in advance.  

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X
1 day ago
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bippiContributor I
asked in What to get

Multiroom with Teufel Speaker and Sonos.

I'm currently using a Denon AVR with 5 Teufel speakers connected to the AVR with cables. The Samsung TV is connected to the AVR via ARC HDMI. Now I would like to transmit the TV sound in another room parallel to the 5 speakers. Which AVR / AMP do I need and is it even possible? 

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AjTrek1
1 day ago
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masmith22Contributor I
asked in Home theater

Older Samsung TV & Sonos BEAM

I have an Samsung TV with 1 HDMI input, 1 Display port Out, RCA analog out.  The HDMI input is used for Firestick. I purchase several analog to digital converts and none provide audio to the Sonos Beam. Is there a solution for older TV with analog audio out to connect to Sonos Beam?

5
Schlumpf
1 day ago
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jimbob123Avid Contributor I
asked in Controllers and Music services

Sonos Radio HD ads

I might be missing something, but I thought a key selling point of Sonos Radio HD was the lack of advertising. I detest adverts interrupting music and I’m usually happy to pay to avoid them. I’m currently listing to Rock Road Trip, offered specifically for Sonos, and I am hearing adverts - adverts for Sonos Radio HD! The irony is not lost on me.Is there an issue with how this works, or is this to be expected? If the latter then I’ll be unsubscribing. Thanks Jim 

1
Schlumpf
1 day ago
Jeffrey_35
Jeffrey_35Headliner III
posted in Home theater

What is Dolby Multichannel PCM 2.0?

I have Arc full home theater setup with an lg cx and apple tv 4k. Watching Paramount + on Apple TV vs LG. The picture is so much better through Apple TV but I get a really soft Stereo PCM setting. If I watch directly through the tv, the picture is not as sharp and I get that garbled mess of a description but it’s loud and sound pretty good but not quite Atmos and it feels like it’s not full. Not looking for a fix necessarily more just thoughts and opinions on why it is what it is. 

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J
2 days ago
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TPNContributor I
asked in Controllers and Music services

SONOS vs Apple Watch

Having recently obtained an Apple Watch, I found it surprising that there was no official Sonos control application tailored for this device. Considering SONOS's emphasis on connectivity via Wi-Fi, the absence of such an app seemed unexpected. Personally, I prefer relying on official apps rather than third-party solutions. I eagerly await your feedback on this matter.

2
Schlumpf
2 days ago
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CalEndarContributor I
asked in Controllers and Music services

How to set up 2 Sonos Amp in 1 Sonos account to play different music?

Hi everybody,I'm new to Sonos systems and I'm planning to buy 2 Sonos Amps for my store. I want each Amp to play different music (each area will play a different type of music) and control both via PC App (so that someone else can control it for me when I'm not there).How can I set up and control both as mentioned above? Please help, I really appreciate everyone's advice.

7
106rallye
3 days ago
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dydyContributor I
asked in What to get

Best setup for large room with open space area

I’m looking to create a Sonos sound system for my large open space area: living + dining + kitchen. The main purpose we want to use the system for is listening to music and occasionally movies.The main area where we want the sound to excel is the living area, on the couch, but we also want good sound quality in the dining area. Sound quality in the kitchen I believe is not so important (correct me if I’m wrong) because you have noise when you’re cooking anyway, so just hearing the music is enough.Since we’re not watching movies too often, we think we don’t need a Sonos Arc, but I might be wrong. We’ve been impressed with the sound quality of Era 300, but we’re not sure how to place the speakers for optimal sound quality:We were thinking about mounting 2 Era 300 on the walls on the left and on the right of the dining table, swiveled towards the couch. My main concerns are the angle and the distance which is over 3 meters (10ft).  Would placing 2 Era 300 on the TV wall be a good idea? Ot

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buzz
3 days ago
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MikeInMaineContributor I
asked in Home theater

Arc TV sound cuts in and out.

Just got the Arc and have it paired with 2 Play:1’s and a gen 3 sub. Samsung Q80R tv.  The sound from the tv will play for around 5 seconds and then cut out for around 1 second, play for 5, out for 1, on and on.  I’ve swapped out the hdmi cable twice, tried unplugging the tv, switched between PCM and DD+ and switched between different apps on the tv. The sonos app shows that I am getting an atmos signal  Was running a beam with the Play:1’s (but no sub) before just fine. Not sure what I should try next. Thank you,mike

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M
3 days ago
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Rmcski21Contributor I
asked in Portable speakers

Sonos Roam keeps disconnecting while playing

We use our Roam to play white noise in our daughters room. The speaker is set up in her room on the wireless charger. Previously it always worked fine, and then now it randomly just drops out and appears as “not connected” in the Sonos app. It’ll play for an hour or so, and then it disappears.  Hard rebooting the speaker via the button on the back returns it to the app and makes it usable again, but it’ll play for another hour or so and then randomly stop and disappear.  For reference: my home sonos system runs on Sonosnet channel 6

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Airgetlam
3 days ago
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rnjndhrContributor I
asked in What to get

Recommended setup for 1st time user

Hello,This is my first time investing in speakers and I am looking for recommendations for setup. I have a 65 inch LG TV in my living room and the distance between the screen and the sofa where I usually watch TV is 137 inches. This is an apartment and my living room is open with kitchen. The whole dimensions for the living room including kitchen should be 820 cm length and 462 breadth. In terms of cost, I want to limit it to 1000 euros as I will eventually move out of this apartment for a big home. Here are the two setups I am considering:Beam Gen 2 with 2 Era 100’s Standalone ArcWhich setup would be best for my setup ? I have heard that beam gen 2 is only good for TV’s up to 55 inch ? But on the other hand some articles suggest beam 2 with 2 era 100’s provide better value for money and sound profile. Can someone help a noob out ?

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melvimbe
3 days ago
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abacslagContributor I
asked in Portable speakers

Move password

When i want to connect move via airplay it requires password. How can I reset or delete? thanks

4
Schlumpf
3 days ago
Bajandave
BajandaveContributor I
asked in Home theater

Sonos linking up to a Oled 65

Hi All I’m new here. I recently bought an LG 65 Oled TV, now originally I had an LG led 65, and worked perfectly well linking up with my Sonos playbar, sub woofer and 2 ones, all working well.It was linked via optical lead, and now the same set up on the Oled. Now I have no sound out of the Sonos, just the TV.  I can play Spotify through the Sonos, but for some reason I can’t get sound from my Sonos system.

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P
3 days ago
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Chris57GContributor I
asked in Speakers

suddenly become impossible to group speakers

I use 2 play1s and a connect amp with 1 ERA 100. They have been working together for a while but tonight they will no longer connect in a group. Each will work alone, except for the connect amp which seems to have disappeared altogether. What can I do?

3
Corry P
3 days ago
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tuhulaxeContributor I
posted in Home theater

Is there an official reason why Sonos doesn’t support DTS:X / DTS-HD?

I was looking into a new soundbar recently and had pretty much decided on a Sonos Arc.  On the tail end of my research I came across a post either on this site or on reddit that was talking about how Sonos didn’t support DTS:X or DTS-HD, and while a lot of new BluRay’s are coming with Atmos tracks now, many BluRays still only have a DTS:X or DTS-HD track.  I am in the same boat as I still play a lot of physical media, and just assumed at the Sonos price points they would support every codec under the sun to make it easy on the end user, it just plays everything. As I further researched this I read a lot of comments about how it’s because of a DTS licensing issue?  Is this the official answer?  There was an article on The Verge that said, “Sonos finally adds DTS audio support to its home theater lineup”.  However, when you read the article it says, “Sonos only seems to support standard DTS Digital Surround, so you won’t be able to get the most out of sources that use the higher specced

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S
4 days ago
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Gigi30FCContributor I
asked in What to get

sonos project vinyle

Bonjour J'ai vu que sonos vendait 2 platines vinyle Quelle est la différence entre la T1 et la projectMerci Moderator edit:Google Translate-Good morningI saw that Sonos was selling 2 vinyl turntablesWhat is the difference between T1 and projectThanks

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4 days ago
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studiomatthewbrooksContributor I
posted in Home theater

LG C9 + Arc + UB820 / Multichannel PCM for DTS Blu-Ray discs

I’m running an LG C9 with a Panasonic UB820 Blu-ray player, Sonos Arc + Sub gen 3 + One SL surrounds. The lack of DTS support on the Arc has been frustrating for non Dolby encoded Blu-ray discs, so I have been eagerly awaiting the multichannel PCM update.It’s finally arrived (thanks, Sonos!) and I tried playing a DTS encoded Blu-ray and… no dice. Still stereo PCM 2.0. Has anyone running a similar set-up managed to get 5.1 PCM output from the Arc?The C9 supports eARC and multichannel PCM, I’m using 48gbps HDMI cables that support up to 8k60Hz, all of the devices are up to date, I have the C9 set to PCM with eArc enabled, DTS output set to PCM on the UB820… I’m really at a loss here. Any ideas or suggested settings?

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4 days ago
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Gc_in_chinaContributor I
asked in Controllers and Music services

Spotify FAMILY accounts conflict

I have a family account.  The primary family account is logged into the sonos.  Account 1.When any of the other family accounts (account 2) start to play music on their own device the sonos cuts out.Originally I thought it was because both family accounts were added to the sonos, but I've now ensured the sonos only has 1 and the other account is on a device. Surely it's possible to use sonos with a family account without everyone else with family accounts being blocked? 

1
Corry P
4 days ago
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Todd_22Contributor I
posted in Controllers and Music services

Please improve associated product selection process. Please.

I know that the “associated product” is the first speaker that responds when starting a controller.  I’m simply expressing some frustration at how rudimentary that process is and how annoying it can be when you have a lot of Sonos products that you’ve accumulated for about a decade.  I have a mix of about a dozen speakers, with my oldest being ten year old Play:1s and my newest being an Arc. I notice that my Sonos controllers (both desktop and Android) are much, much more responsive when the associated product is the Arc or the newer Five. However, my controllers seem to have a knack for finding one of the older Play:1s.  The phone and desktop controllers consistently find the oldest speakers in my system when starting up and they’ll be sluggish and the queue is harder to manage.  When the associated product is one of the speakers I’ve added within the last couple years, the controller is much more responsive.  It’s a stark contrast.Like I said, I know how the associated product select

5
controlav
5 days ago
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prashiiyerContributor I
asked in Home theater

Sound keeps cutting out with setting on Digital Output Format Auto on Samsung QN75QN85AAWXXY and using a Sonos Arc.

I've encountered an issue with my Samsung QN75QN85AAWXXY TV, specifically when it's set to "Digital Output Format: Auto" and connected to a Sonos Arc soundbar. Despite trying various cables and confirming the TV recognizes the e-ARC connection as it should, the audio intermittently cuts out. This problem arises whether I'm watching free-to-air TV or streaming through any apps on the TV.Interestingly, when I switch the TV's setting to PCM, the audio dropout issue ceases, but this workaround significantly compromises sound quality since formats like Dolby aren't supported in PCM mode.I'm reaching out to see if anyone has experienced a similar issue or might have insights or solutions to suggest.

5
D
5 days ago
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TheBravoCContributor I
asked in Home theater

Sonos Arc audio keeps cutting out when connected to Samsung TV

Why isn’t this issue resolved? And if it is, what is the actual solution? For a couple years since owning the Arc and all the other prime Sonos Speakers & Sub, everything worked fine. Now, the sound when coming through the TV, will randomly go to near silent for 5-seconds at a time, then resume normal output. My brother has the exact same issue, suddenly- so this isn’t a personal problem - and this problem is all over this troubleshooting website. Why isn’t there a definitive common solution for a very well defined Sonos problem. My “Vizio” (yeah, Vizio) surround system in my bedroom has zero issues. What the heck? Just sayinThank you

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Corry P
6 days ago
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