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Life with Sonos

Life with Sonos. How do you get the most out of your Sonos system? Got any Sonos tips to share?

31913 Topics

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phmkingstonTrending Lyricist I
posted in Music services and sources

Apple Music Service no longer working after Sonos update 14.12

Have been using Apple Music Service thru the SONOS app (S2) on my Android phone without issues (for many years). Yesterday my Sonos updated to latest software (14.12) and now I am unable to browse any content in Apple Music. Removing and resinstalling the service fails to resolve the issue - It gets stuck in a cycle of continuously requesting the service be reauthorized. Called Sonos and had 2 very frustrating calls. First support agent told me it was an Apple problem and to call Apple. I think everyone could predict how that would turn out! Apple verified my account and confirmed I could access their service thru the Apple Music App. There was nothing on their end they could address. Called Sonos back and went thru the same painful process only to eventually be told it is a known issue on Android devices - Really it took an hour and a half of my time for Sonos to then admit that! No solution. No ability to roll back the update. I was provided a case ID, but when I asked for a Ticket n

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15 days ago
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rb2kContributor II
posted in Controllers & software

TruePlay is AWFUL, it's time for something to change

So the update today has given me cause to renew my absolutely awful relationship with TruePlay. I’ve had Sonos gear for a couple of years. Every time I have tried to use TruePlay has been an absolute nightmare. 9/10 tunings sound utterly awful, like truly terrible, thin, sibilant, metalic.I have to go through all sorts of contortions, scanning parts of the room and not others, different devices until finally I get something passable. And even then I ALWAYS have treble set to -10 and would go lower if I could.These are expensive speakers. TruePlay almost ruins them. I am not alone in this. A bit of googling uncovers others with the same issue. I just can’t understand how Sonos can accept such an erratic EQ as the only EQ option apart from a simple bass/treble.It could be remedied quite easily. Either a better EQ (6 bands would be enough) and let us choose manual EQ instead of TruePlay. Or at least give us some trueplay options, that is, let us choose say TruePlay warm, Trueplay crisp, T

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15 days ago
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DGHBContributor II
asked in Music services and sources

An unexpected error occurred while importing playlists

I receive this error message (“Music Library Problem”) every morning.As I have done nothing to my system, other than update the SONOS software, it can only be an issue with that update.I have several speakers dotted around the house and my music library which SONOS accesses is on my  2020 iMac, running 12.3.1 (Monterey)I read that it has been a topic for some time and there are many “try this”, “try that”.Is there a definitive fix from SONOS?Thank you

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15 days ago
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chrismckeever1982Contributor I
asked in Wireless speakers

North american Sonos ikea lamp working in Europe/ireland

Hi people. Will a sonos ikea lamp bought in canada work in Ireland.  I know all the other speakers are 120/240v 50/60hz but not sure if the lamps are the same. 

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Ken_Griffiths
15 days ago
jonmichael
jonmichaelContributor I
posted in Home theater

Can HDMI (video out) from Arcana be split to send video to slave monitor via HDMI?

I am planning to purchase an Arc+Sub+Satellites in the coming months, and I will need either a new eARC equipped TV or an Arcana. I am leaning toward an Arcana in the hopes that I can add a powered splitter to the HHMI video output of the Arcana, allowing me to send video to my 4K panel and to a video only monitor 25 feet away. Any experience here with splitting that signal? I assume that because the Arcana successfully segregates the audio from the video that splitting the video is no big deal.Right?

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melvimbe
15 days ago
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WillysoneContributor I
posted in Controllers & software

please sonos add front to rear fader sofware.

Front to rear fader option please . Come on software developers.

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bockersjv
15 days ago
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rb2kContributor II
posted in Controllers & software

Feature request: More grouping flexibility

I know the ability to move speakers into and out of groups more easily has been requested a lot. But I wanted to add my scenario because I think it shows how much this is needed.I had the Arc, Sub, 2xOnes HT setup. We use it for a lot of music as well as TV/movies, so I upgraded the rears to Fives. I’ve been struggling to get them tuned since the update. It turns out they sound better with the Fives as a stereo pair on their own. This also let’s me put the Fives in the perfect position for music alone.But this leaves me with the dilema of whether to group the sub with Fives or the Arc. Either way, half the time, I will have my beautiful $1100AUD sub sitting there doing nothing. That really sux.Surely it wouldn’t be too hard to let us save a small number of “profiles”? Then I could have a “music” and a “movies” profile that let’s me get full use of the sub.Please?

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106rallye
15 days ago
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manokarthickContributor I
asked in Music services and sources

Custom URL not streaming from Sonos

Hi, I am trying to add the following custom URL to sonos and stream but its not working.I can play using this URL on Chrome or in VLC player.As per VLC this MPEG AAC Audio (mp4a), 44.1Khz, 32 bits per sample.Is this stream not supported?Here is the URL - https://tamil.crabdance.com:8002/4

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James L.
15 days ago
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casAltaContributor II
posted in Components

what’s needed to play vinyl?

Hi folks. I have a box full of old vinyl records and I recently bought a double album by Goose. I bought it because it was released in my birthday and I really like the band. Joe Bonamassa re-released one of his double albums and I’d like to pick that up too.  But now I’m thinking it would be great to actually listen to them! I’ve got a sound bar, a couple of One’s, an older Five and I recently bought a Roam. I love the whole Sonos experience. So I’m wondering what and where I should look for a turntable. I’ve also got a Bridge that I bought when I first got my Sonos system.  Any info is appreciated.  Craig 

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16 days ago
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AirhagContributor I
posted in Home theater

Compatibility of Arc with Sharp 2014

Is an Arc SL or 5.1 Surround set with Beam and One SL compatable with my Sharp LC-90LE657U?It only had HDMI ARC, not E ARC

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16 days ago
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topiloufContributor I
posted in Home theater

Lost surround and sub ( after update ?)

Hi I don’t know if my issue is related to the 14.6 update but I noticed today that I had no sound from my surround (play 3) and my sub (Gen 2), only the Arc is working They are still present in the app under the my System view but now sound which every sourcesWhen I reboot each of them, the sound comes back temporary, but when I switch to another source or audio format, thé Sound disappears again. Tried several times, same behaviorThanks for your help 

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16 days ago
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iclantonContributor I
posted in Home theater

Product Suggestion: HDMI ARC input device

I have two Play:5 speakers and a Sub in my living room and I recently got a projector for that room. Right now, I’m using a Bluetooth receiver device connected to the 3.5mm TRS jack on the back of one of the Play:5s, but the Bluetooth connection is unreliable and due to the nature of Bluetooth, there is a slight audio delay. It would be great to be able to connect the projector directly to my Sonos system without Bluetooth. The projector has an HDMI-ARC port, and a few Sonos devices support ARC. A device that connects to an HDMI-ARC port and only acts as an “input” for a Sonos system would be very useful for my configuration. It’d be even more convenient if it had an option to be powered over PoE (but I won’t be holding my breath on that).

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16 days ago
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BlackwatchContributor I
posted in Home theater

Android and Trueplay

I have read the thread on no Android integration for Trueplay, but I would hope spending 1500 on a system there would be a better solution than "borrow an iOS device from a friend"!  Especially after3+ years!!!  First thought, if it is a microphone issue, then standardize your system with 1 mic to calibrate your system with.  Yamaha, Marantz, Denon, Pioneer etc ALL provide a setup mic with their systems.  Microphones among iOS devices also differ, they are different from year to year and model to model.  So that verbage doesn't add up or holdmuch water.   Second, before the android bashing begins, I bet the cost of my system if the table was turned and it only worked on android and not iOS devices, there would be a loud outcry of Apple users, especially if told to go "borrow" an android from a friend.  Not that this will change anything but I got to express my opinion.  I'm the proud owner of a top-of-the-line Sonos system that is"Meh" at best.

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jgatie
16 days ago
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arpatil1Enthusiast II
asked in Home theater

Sonos Arc - Metallic Sound

Hi All. It’s a relief that Sonos has identified the bug that’s causing the bass distortion in Sonos Arc. Thank you @Ryan S for working with the Sonos Communty to identify the problem quickly. Having said this, I believe that Sonos still needs more work to make the Arc sound as it was advertised. Currently, multiple people on Reddit including myself are reporting the highs being too high which sort of feels “harsh”. This improve the speech clarity and brings out details in the movies, but the warmth in speech is lost because the voices sound thin and metallic (for eg. actors I know having heavy voices don’t sound heavy). I was expecting the mid-range to be a lot better considering the Arc has 8 woofers.  I have tried TruPlaying twice without success (Turning TruPlay off produces muffled sound). Adjusting the treble also did not help much. Loudness turned on and off does not make a big difference either. May be, this is how the Arc is tuned?!  Anyone else feels that Arc is over-empha

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16 days ago
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AdamWillContributor I
asked in Controllers & software

When will Sonos fix the "no selections are available" if your music library is too large problem?

Hi, folks. I have a few Sonos devices and have overall been very happy with the system. But I do find one bug/limitation extremely annoying. It seems like if you have “too many” files in a local music library, Sonos just can’t cope with it, and shows “No selections are available” any time you try to use it. You have to delete some files to make your library usable again.I don’t use streaming services. I only play my own music, that I own. It’s pretty ridiculous that I have to delete parts of my library or move them to places where Sonos can’t see them (and so I can’t play them on Sonos!), just because Sonos can’t write proper database code or something. I've seen discussions of this problem before, for years, and always assumed this would get fixed with a regular update because it’s such a ridiculous limitation. But I’m starting to lose patience (and would like to be able to buy more music!)My library isn’t even *that* huge, anyway. I’m sure some folks have more music than me. I seem t

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buzz
17 days ago
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mdbryanContributor I
posted in Home theater

Multiple TVs in one room - connected to a single sonos surround system - Need Help!

Need some help! Getting ready to move into a new home where I will have a “man-cave” with 3 TVs (all going to be Samsung - don’t yet have the model numbers) on one wall. TV left and right will utilize Apple TV to stream YouTubeTV while the center TV will use a Verizon box. I’ve got a Beam (Gen 1), Sub, and (2) Play 1’s that I currently have set up in my home. I will be using the same system in the new home.  My goal is to have the ability to choose what TV plays the audio… If we have three games on the TVs and TV 1 and 2 are on commercial i want to switch the audio to TV 3. If TV 2 is the only one that’s on i want to be able to tell the sonos that i want the audio to come from tv 2…   I’ve been told that i should purchase this receiver (https://www.denon.com/en-us/product/av-receivers/avr-s650h) and have the three televisions connected to the audio inputs and have the sonos connected to the output port. I’d then be able to just use the remote to choose the audio output. Will this work?

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Airgetlam
17 days ago
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albyyyyyyyyy98Contributor I
posted in Wireless speakers

Sonos move battery kit out of stock

Hello, i just buyed a sonos move, i read that the battery might be changed after 3 years..on the sonos web site the battery kit is out of stock. Does anyone knows if they’re still producing that one or it just ended here?? otherwise i will just give it back :(

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17 days ago
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stunna822Contributor I
posted in Home theater

Less Bass

After I retune my Sonos system, I notice less bass. I checked my EQ and I set it up like I have them before and I still hear less bass. I don't know if the last updated has something to do with it. Cuz I got a notification on my  S2 App telling me to retune my Sonos system. reason Cuz, it reset it with the updated. does anybody have the same problem?

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Zeek78
17 days ago
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CatStackContributor I
asked in Music services and sources

Added YouTube Music to the app and it says "No Selections Available". Why? My YT account is fine and verified twice now.

So I have installed Sonos app twice now.  Setting up my new Move took over an hour because the app refused to believe my router was actually functioning (another story, but relevant as the app gives misleading info a lot). Anyway, then I go onto adding services and all goes well until my paid YouTube Music account is added.  I added it twice (using the whole code paste in and authorizing my Google account) and it went through each time.  YouTube was successfully added.  But whenever I go into YouTube Music from Sonos, it say “No Selections are Available”.  Like why???????  I go onto Youtube and verify I have hundreds of playlists.  All my other services work. And before someone answers from a Customer Service script and tells me to reinstall everything and reboot my router...no.  Just no.  I want actual advice about why Sonos is not reaching youTube.  Is there a setting in YouTube or is the app just that flawed where I can look forward to playing YouTube via Bluetooth only?  This is wh

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17 days ago
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SilvContributor I
posted in Home theater

Connection other than Optical

Hi, I am hoping someone can help.We have recently purchased the Sonos Ray sound bar and we have only just realised that the optical on our television doesn't work.  We have a spare HDMI port on our television,  is there any other way of connecting the sound bar to my television without using the optical port? Our TV is a smart TV with WiFi if that makes any difference.  Thank you. 

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J
17 days ago
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MadmulderContributor I
asked in Home theater

Ray and Apple TV summer setup

Hello, I recently bought a Ray bar and I’m using it mainly to listen to music.  During summer nights, we set up in our garden a projector to watch old movies. I plug an Apple TV 4k to it and until now I used an old set of wired speakers for the sound.  Can I replace the speakers with the Ray? Will I be able to use Airplay for the movie sound? The only HDMI port is used to connect the AppleTV to the projector.  Thanks for the assistance!! 

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17 days ago
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chielboogaardContributor I
asked in Music services and sources

Spotify connect not working after update to sonos version 14.12

Hi All, Currently I’m managing about 6 or 7 sonos systems and they all have the same issue after the latest update.A lot of users use the spotify connect function that is in spotify to play music on the sonos systems. But since the last update this broke.I tested if it was the update by adding a speaker that was not yet updated which still had the feature. I updated that speaker after confirming it worked. And after update it bricked spotify connect again. Is there a solution? or is this a known issue? Kind regards, Chiel

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17 days ago
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Howie411Contributor II
posted in Wireless speakers

Anyone pickup the new Symfonisk Bookshelf Gen 2 + Wireless Charging Shelf?

I know the shelf is technically not a Sonos product, but there is no one to contact at Ikea.   Basically, the Wireless charging on the shelf is horrible!  Takes me like 2-3 minutes to find the right spot to charge the phone even though they put a big plus on it where the device is supposed to go.  

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James L.
17 days ago
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HreboucheContributor I
asked in Wireless speakers

Sonos arc working with amps

Hi, I can get either my Arc and Sub to show up on the app, but not my three amps. If I delete the app and reload then I can get the three amps to show up, but not the Arc or Sub. I have tried wired individually and daisy chained and wireless, nothing seems to work. I have wired speakers connected to the amps, then work on individual TV’s, but not with the ARC and Sub. Is there something, I am missing?

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18 days ago
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Sam_CContributor I
asked in Home theater

Playbar not responding to IR remote

My playbar has just stopped responding to the Apple remote signal. The playbar IR sensor lights are not flicking on when the remote is used. The remote batteries are fine and the apple TV can be controlled.The playbar is connected to the TV via fibre audio cable.Again, the remote was controlling the playbar volume and just stopped working.If I try to setup a new remote to the playbar, the playbar does not register the IR signal.Hoping this is an easy fix and the IR debauchery on the playbar hasn't just stopped working. 

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18 days ago

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