To homepage To homepage

Life with Sonos

Life with Sonos. How do you get the most out of your Sonos system? Got any Sonos tips to share?

31428 Topics

W
walsh3dContributor I
posted in Controllers & software

Controller not working

All of a sudden my controller on my iPhone as well as my pc do not control my sonos system . I have unplugged  all 9 sonos products, rebooted so many times and it still is working intermittently if at all. It is getting frustrating. Do you have a solution?  

1
ratty
11 days ago
M
MusicAddict123Contributor II
posted in Controllers & software

Any plans to update S2 app beyond bug & firmware (e.g. UI)?

We have a large investment in our Sonos system, and use the S2 apps on MacOS and iOS/iPadOS (all current OS versions), With the exception of bug fixes and firmware updates, I haven’t seen a single user interface update since its release. Note that while we have an AppleTV (and 3 Apple Watches), we never use either to control Sonos, so I’m not looking for apps on those OSs - just updates to iOS would be sufficient though sync’ing the UI in MacOS and iOS would be very much appreciated.Given Sonos’s premium market positioning (and cost), I expect that at a minimum there would be updates and improvements to the UI, making it more current and better organized like other apps and systems. At least some functionality improvements should be included as well. The app is completely static from the user standpoint. Are there any plans or projects in the works to update the app’s UI and features? If so, can you provide details as to some of the possible changes as well as rough timeline? I’m consi

4
J
11 days ago
T
tshally2000Contributor II
asked in Controllers & software

Playlists not showing in My Sonos

Playlists are no longer showing up on the My Sonos tab of the app. Yet I can add tracks to my playlists and they all show up in that dialogue. How do I get playlist back on the My sonos tab?

2
controlav
10 days ago
E
EricSandsContributor I
asked in Wireless speakers

Sonos Beam won’t stay muted for TV

I have a Sonos Beam connected to a Vizio TV via HDMI ARC. The TV speakers are disabled so Sonos is primary speaker. I followed the setup instructions and everything works fine:Volume up/down works Alexa works Beam manual controls workThe problem I have is that when I press the Vizio remote mute button, the Beam will mute for a short period of time but then will unmute on its own. The duration of time that it stays muted varies between a few seconds to a few minutes. Inevitably though, the TV/Beam will unmute.  I’ve done all of the following things to try to fix the issue:Unplugged power to TV and everything connected to the TV, waiting a minute before plugging back in. Unpair and re-pair the Beam Re-pair TV Re-pair remote Disable “Use IR” Disable Alexa “Word Wake Chime” Updated TV and Beam firmwareNothing I’ve tried works. Any thoughts? 

5
Ken_Griffiths
7 days ago
Zeek78
Zeek78Trending Lyricist I
asked in Controllers & software

Is there any use in adjusting speaker distance after trueplay

Is there any use in adjusting speaker distance after trueplay? To be able to adjust the speaker distance you have to turn trueplay off, then do the adjustments, for so turning the trueplay back on. But after this is done, the speaker distance is grayed out. So I wonder if doing it this way will effect the sound, or are you just back to your original truplay distance?

4
Stanley_4
10 days ago
T
TTerfContributor I
asked in Wireless speakers

How to register my Sonos products on Sonos web site

In my Sonos app i have a connect:Amp, a Play:1, a Move, a Sub and an Amp registered. However when I log onto sonos web it says no products registered. From a daily usability aspect I do not think this matters. But I am unable to benefit from Sonos upgrade discounts because it get the message that I have no Sonos products eligible for upgrade discount.How do I register my Sonos products on sonos web?Thanks

2
Sotiris C.
9 days ago
J
JustinDContributor II
asked in Wireless speakers

Is the original Beam already outdated?

Hi there, I’m relatively new to Sonos, buying a number of items last year.  I later added a Beam to my bedroom TV which sounds great.  About a month after I bought it, the Beam gen 2 was announced - a little annoying but I have no issues with the quality of my original Beam.  But I had no idea when I bought it that it was so due for replacement or would have waited for gen 2.  Today I got an email from Sonos offering me 15% off to trade it in for a new Beam. Is my old Beam likely to be obsolete and stop working soon (it is less than a year old). I have read about Sonos making older stuff no longer work and a little concerned. 

5
106rallye
11 days ago
J
Jengalee84Contributor I
asked in Home theater

sonos arc volume wont go past 15%

I've just bought and set up a new sonos Arc, every time I try to turn the volume up it resets to 15%.I've been through all the settings, loudness is on night mode is off, I've checked volume limit, that's set to 100%, this happens on all sources, tv, music streaming, blu Ray player, I'm not sure what to do, is this a return item 😢  I hope not.Any help greatly appreciated I've submitted a diagnostic number 149572032

3
J
9 days ago
S
SupremelatinaContributor I
asked in Home theater

Surrounds have no sound with DD+ 5.1 but work with atmos

I have a oled Lg Tv and just hooked up a arc and two one SLs for surround. When watching a movie with Dolby atmos everything works great but with DD+ 5.1 sound only comes from the arc.  Below are pictures of how everything is currently set up. The arc is hook through hdmi arc port and is set to auto not pcm  

1
Ken_Griffiths
12 days ago
V
vadimosContributor I
asked in Music services and sources

Amazon Music 360 Reality Audio on Sonos

How to stream Amazon Music 360 Reality Audio on Sonos system? I am trying to do so via Amazon Music app but 360 option is not available.Does Sonos even support it?  

1
Ken_Griffiths
12 days ago
J
JohnG666Enthusiast II
posted in Wireless speakers

Sonos My System And Upgrades Information

On another forum people are mentioning that they’ve had emails from Sonos about their Play1 speakers and that they are now eligable for upgrade…. I never seem to receive these emails from Sonos so though I’d check my system and upgrade information.According to this information, 4 of my Play1 speakers and 1 Sonos One (Gen1) speaker are now all eligable for upgrade and are not compatible with S2 and I can stay on S1 if I like. The thing is, I’ve been on S2 since it was first released so they must be compatible. I’m quite confused now!!  

10
SarahN
12 days ago
T
treesdrContributor I
posted in Music services and sources

YouTube

Am I the only new user who thinks that Sonos speakers will not work with Youtube is something I should have known about before I wasted my money on the damn thing?

1
G
12 days ago
R
robertlan0122Contributor I
posted in Home theater

English Anime

Can you guide me, to where can I watch anime series with English Subtitle? I was watching Hunter X Hunter, and it was dubbed only up to the 4th season which gets annoying after that. Kindly help me out. 

1
Airgetlam
12 days ago
gburlingame
gburlingameContributor I
posted in Home theater

SUB gets out of sync after update to 14.6 - bass is delayed making it sound like reverb

After upgrading to release 14.6, I’ve noticed that the SUB frequently gets out of sync (lags) relative to the ARC.  When this happens the SUB can sound like reverb - it really degrades the sound experience quite a bit.  Removing the SUB and then adding it back in does not seem to remedy the problem -- the only thing I have found that clears this state is power cycling the ARC.

9
L
2 days ago
B
BreekyContributor I
asked in Wireless speakers

Windows 10 - Bluetooth mode sound only from chrome

Hi, My Sonos Move is connected to my windows 10 laptop using bluetooth. Everything works fine, I can play movies with VLC and hear sounds, listen to music etc. UNTIL I launch my browser (chrome but same problem with edge).For example if i launch a video on youtube, while the video is playing I have all the sounds of my computer with the sonos move, but if I pause the video, I won’t hear any other sounds coming from my computer. That means that if I’m watching something with VLC and i pause a youtube video, i have to close my browser, disconnect and reconnect the sonos move via bluetooth to the laptop to be able to hear the sounds from VLC again.I think it can be due to some controls done in youtube or netflix websites, but i’m not sure how to fix it. Any ideas ? Thanks

1
B
10 days ago
S
simog86Contributor I
asked in Home theater

Ceiling speakers

So I recently bought a Samsung q800a neo qled 8k TV and has decent speakers as it is. If I buy the ceiling speakers and amp and connect to TV will I only get sound through the ceiling or will it be ceiling and TV? And will this be the same if I use Spotify on the sonos app? 

3
G
13 days ago
M
Music ListenerContributor I
posted in Controllers & software

Feature requests and bug fix requests

Not sure this is the best place to post this……..but where do you post or submit Sonos feature requests?  I have been a long term Sonos user and have a few recommendations for features.   Please let me know if there is a better place to submit or post these…….where they are most likely to be voiced to Sonos representatives who may act if enough people suggest?  The first, is to suggest that the Tunein service allow sign-in so that you can use the Sonos App to listen to TuneIn Premium if you are paying for this anyhow.  I have seen requests for this going back at least 10 years, but Sonos does not seem to have ever added this.    I believe newer services similar to Sonos have added this, such as Bluesound, and see no obvious reason why this would not be relatively easy to implement.  I do think they should implement their own Sonos app for Apple watch I do think they should add a Sonos Controller app for Android TV so that Sony and other Android based smart TV’s can show what’s playing o

5
melvimbe
11 hours ago
M
markinspainContributor III
asked in Home theater

Change the screensaver for Beam (gen 1) when connected via ARC

Is there any posibility that the screensaver shown when the Beam is selected as an HDMI input on your TV could be modified? I know it’s a bit retro and perhaps not too cool, but something like a spectrum analyser, or at least some colour nice...

1
melvimbe
14 days ago
J
James BlondeAvid Contributor I
asked in Home theater

TV using a new Beam 2 / PC using an old Playbar

I've got a Playbar connected to my TV paired with 2 Play 1s as surround (no sub) My PC used to be connected to a half decent Sony surround amp via toslink with 5.0 speakers. Only I wasn't using it - I was using headphones through a USB DAC 99% of the time. I've also got 2x Play 1s in my study for music.I think I still want my PC to have speakers, so I'm thinking.…I've got my upgrade discount to use. I could replace the Playbar connected to the TV with a Beam gen 2. I can't see how I can justify (room size?) or really afford (wife) an Arc.I then use the playbar toslinked to my PC. It can also replace to 2 x play 1s, which are then spare.Any downsides?? How much of a downgrade / upgrade will a beam be compared to the playbar? That leaves me with some spares.... How steam proof are Play 1s??  I've got a "spare" play 5 that I use around the bathroom (not in) and I kind of think a pair of 1s on the floor in the bathroom might be better? (obviously I could use the play 1s as surround speaker

7
BMF
13 days ago
J
JP77Contributor I
asked in Home theater

Virgin Media Sonos sharp bleep ‘follow content’

Hi, I have a beam and 2 play 1’s as my TV setup connected to HDMI ARC. Been working fine for over a year and I haven’t changed any settings I have audio ouput set to follow content so depending on channel/show it will change from Stereo PCM to Dolby 2.0 and 5.1. However all of a sudden when changing channel or entering an app eg Netflix where the output is changing between one of these there is a sharp bleep noise lasting 1-2 seconds which is pretty unpleasant almost everytime you change channels. Any assistance? I don’t want to have to change audio settings to just pcm as kind of defeats the surround sound point! Thank you

5
Ken_Griffiths
14 days ago
M
martinskingContributor I
asked in Music services and sources

How do I switch between multiple spotify accounts to play a favourite

We have a favourite lullaby playlist on spotify that plays in the children’s bedrooms that is added to the sonos favourites. I also have a spotify family account with 4 accounts added to spotify.The childrens playlist is usually started each evening by physically pressing play on the speaker. When this is done occasionally it will default back to my own spotify account (one of the four), preventing me from using that on another group or within the spotify application itself. When this happens I cannot seem to change which account the childrens playlist plays from. I’ve tried from their group/zone stopping the playlist, changing the account on the spotify music source, and then choosing the playlist from the sonos favourites to no avail. I have also stopped the playlist, changed the account on the spotify music source, and then played something random from within the spotify source before going back to select their playlist from the sonos favourites. But in all cases it just seems to de

2
Mr. T
15 days ago
G
geoff4soundContributor I
asked in Home theater

Home Theatre

Hi, I am currently using a sonos beam under the screen with two sonos one on each side of my couch and a sub beside my couch for my home theatre setup I am remodeling my home and would love to replace the beam with 2 in-wall speakers placed on each side of the screen and replace the two sonos one with two in-ceiling speakers placed on top of the couch and keep my sub near the screen. Can this be accomplished with only one sonos amp? 

9
melvimbe
14 days ago
T
Tomer ZilberContributor I
asked in Home theater

Issue with samsung UA55F6400 TV ARC HDMI connector and sonos arc

HiI just got my sonos arc.I connected it to my samsung UA55F6400 tv ARC HDMI connectorAlthough My TV supports Dolby 5.1.The SONOS app shows the output only as Stereo PCM.Why is that? 

3
T
13 days ago
M
mjeshurun
asked in Home theater

Beam 1gen vs 2gen PCM

Hello friends,I own a Beam 1gen working with 2xOne SL as surround speakers.When I play movies encoded with AAC 5.1, the audio is played on the Sonos system as Stereo PCM. I understand this is due to Sonos not licensing AAC audio.Howeve, today I read that the Beam 2gen and the Arc are both compatible with Multichannel PCM and Dolby Multichannel PCM. Does this mean the Beam 2gen and the Arc will play media encoded with AAC 5.1 audio as Multichannel PCM?Hope someone can clear this up for me.

2
M
15 days ago
T
TinaWGContributor I
asked in Controllers & software

saved podcast unable to play on ipad and galaxy s10

Long standing podcast suddenly won't play. How do I fix it?

5
Airgetlam
16 days ago

View real-time service status

Latest earned Badges

View all "Badges"
Terms & ConditionsCookie settings