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Life with Sonos

Life with Sonos. How do you get the most out of your Sonos system? Got any Sonos tips to share?

32214 Topics

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Leolion74Contributor I
posted in Home theater

Sonos arc with sub and 2 SL

So during Covid. Had a Lot of time, so spent a lot of timeand money trying out different systems ranging from Jbl to Sony to Sonos to get my perfect setup.so settled on the arc with sub and 2 SL. was very happy and then the updates hit. Currently on 14.16. And boy has it gone absurdly bad. No bass. No depth no effect. I am in no way a professional. But I know how it should sound but this is pathetic. No matter how many times I have retuned or adjusted the balance. Sounds horrible.  sadly I am the sucker who believe in Sonos and even bought quiete a bit of shares in the company.  all waste.  listing the entire setup on eBay for sale now. Fed up and done with it.  good luck everyone else. 

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S
9 days ago
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DMC17Contributor I
posted in Home theater

Dolby Atmos causing audio on Arc to "pop" then cuts out

I purchased a Sony KD85X91J in July equipped with eARC so I could listen to content from my Apple TV 4K in Dolby Atmos. The problem I have is whenever I play Atmos content (and ONLY Atmos content). Every so often the Arc has a quick popping sound followed by the Arc losing audio until I back out of the Atmos content I was watching. When I back out I can start the content again in Atmos and it will work for a while until the pop and audio cut out happens again. I have a 5.1 setup with the Arc, 2 One SL’s and a Gen 3 sub. The bass and surrounds still play audio after the cut out. Only the Arc is affected. The HDMI cables i am using are both rated to handle Atmos content. Link to the cables being used is below. https://www.amazon.com/gp/product/B07S1CGQ9Z/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 Is there a fix for this issue? It’s very frustrating investing into a system that cannot deliver what it advertises and I’m hoping theres something I’m missing that will easily solve th

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C
9 days ago
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MikioiContributor I
asked in Controllers & software

Remote control sound volume for Beam and Sonos 5

I am trying to control the sound volume with a remote. I have tried my Chromecast remote and my TV remote and in both cases it only controls the Beam volume not Sonos 5 although they are grouped

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M
9 days ago
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jeminijosephTrending Lyricist I
posted in Home theater

New to Sonos - bass issue

I just got Sonos arc after reading lots of reviews. I want a soundbar now without woofer and surround speakers and may add these stuff later. However very disappointed with sound quality. Almost no surround effect (Atmos etc). But that’s ok. May be my expectation was too high. Biggest issue is the bass. This thing has no bass!. My $200 bose TV speaker has much better bass (that’s all I need). I don’t see many reviews mentioning this despite some early threads. Is this normal? Is there any solution?I use Android device. So certain features are not available in app. My TV has ARC output, but don’t see it’s eARC. Does it matter for bass?Here’s an example. The short movie ‘Olaf's Frozen Adventure’ in Disney+ has deep bass at 19 minute and 27-28 seconds. It’s great with my tiny bose speaker. But almost none with ARC. All comments are appreciated.

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9 days ago
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ChipB1Contributor I
asked in Wireless speakers

Sonos Roam SL - Connecting Multiple Bluetooth Devices

Hi Community,New to Sonos. I apologize if this is noob question. I have Roam SL paired with 2 devices, (PC and Android). When I use with PC, I must Disconnect before using with Android. When using with Android, I must Disconnect before using with PC. Is this by design?I have Bose headset which I can pause one device and listen on the other without Disconnecting and Reconnecting. (Both devices remain connected)Any insight would be appreciated!Chip

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9 days ago
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opeitrequinContributor I
posted in Music services and sources

Publicité NON DESIREE Sonos

Bonjour,Cette publicité non désirée est scandaleuse.Je n’achèterai à l’avenir plus aucun produit Sonos.J’attends des explications de la firme SonosPeitrequin

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Airgetlam
9 days ago
R
rapooleContributor I
asked in Controllers & software

Multi-amp System Reset

Hi,I have just taken over a series of sites that have Sonos at each location, primarily with multiple connect amps at each.The systems have all been created with different accounts, some logins are known and others are not.If we need to reset a site with 8 connect amps on as the login is unknown and updates cannot be applied do we need to remove all amps from the network and add them back one-by-one? Then add at setup we can add the connect:amp(s) to a known account?

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R
9 days ago
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DidymusContributor II
asked in Music services and sources

Audible UK problem

I listened to Audible books for many years on my Sonos system. That was Audible.com. I now use Audible.co.uk. I find and begin the books easily. My problem is that the system doesn’t save my place. At first, I noticed it would go back to an earlier chapter. Now, it doesn’t even do that. Every time I come back to a book I have to start from the beginning and jump from chapter to chapter until I get to where I left off. All this assumes I neatly finish listening at the end of a chapter. Otherwise, it is chaos.I spoke to Audible.co.uk help. Of course, they said it was nothing to do with their books. I needed to speak to Sonos. I told them that I had no problem listening to books from Audible.com. They were not impressed.I don’t see anyone else with this exact problem. Anyone have any idea what might be happening? I tried to reinstall Sonos. No difference. I’m using S2.

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Corry P
9 days ago
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anmatrTrending Lyricist I
posted in Music services and sources

Pocket Casts Down for 2 days

All,Pocket Casts are not showing on Sonos for too long. What is happening ? Please can you give an update? Thanks.

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9 days ago
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Brbray5Contributor I
posted in Controllers & software

Feature Request

Feature Request in regards to dynamic island.  Currently, for iOS users you must open the Sonos app directly in order to navigate any controls. Allowing access to dynamic will provide minutes saved to use the control settings. This can include skip to next track, go back a track, grouping of speakers, change playlist or services being used. There are often times I need to pause quickly and I have to go through the standalone Sonos app to turn off. Just a thought for us iOS users.

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Corry P
9 days ago
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Crow_rdContributor I
posted in Controllers & software

Recently played

I have problems with the recently played list. Sometimes it shows, sometimes it doesn't.I have opened the (Android) app several times today and it was showing earlier today, now it isn't.Does anyone have any idea why this might be.Thanks

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9 days ago
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JoehnContributor I
asked in Components

Sonos one smd resistor broken

Hi all,After a short two and half year my Sonos one gen2 decided to quit its loyal service. As you can see in the picture below, resistor c285 fried itself. Do you think after replacing the resistor it wil work again? and what resister do i need to get?  

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buzz
10 days ago
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TekyJeffContributor I
asked in Wireless speakers

How many Sonos Roam

How many Sonos Roam speakers can be connected to one network?

2
T
10 days ago
Jeffrey_35
Jeffrey_35Headliner III
posted in Controllers & software

Listening Modes

Not sure if this is something Sonos has but wondering if Sonos could gave a Modes setting sort of like with tvs but maybe it’s redundant. A way for the user to adjust sound based on different situations. For Sound only you already have night and improve voice but how about settings for stadium, party, rock, easy listening, fine listening, pop/funk/rap just as a few examples. It would adjust the profile to account for those needs. On the tv side it would work in conjunction with the tv settings for movies, sports, etc. Remember stereo receivers had something like this. Thoughts?

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rireny
11 days ago
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DecdadTrending Lyricist I
posted in Music services and sources

calm music service down?

Same issue as 4 months ago. Error:unable to browse musicsonos app on iOS updated to 14.16 recently and problem started. Anyone else?desktop app same issue and error. 

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D
11 days ago
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frost44Contributor I
asked in Wireless speakers

True Play using Existing speaker

Of course I have an Android so can't use true play but I have a sonos roam which does have true play.   Is it possible to true play my Theatre Room which consists of an Arc, 2 play 5's and a sub with my Roam? If not then wouldn't this be an excellent way to true play your equipment?  You figure this would be the next best option for sonos just means more money in their pockets. 

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Mr. T
11 days ago
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Andrew.PContributor I
posted in Wireless speakers

Loss of System

Overnight all my Sonos Speakers ( 2xPlay1, 1x Play3, Playbase) except one dropped off. The exception was my Move which was switched off. When I turned that on this morning it connected to the app.  I have been through all the trouble shooting steps. The final comment was " try again later"! Any thoughts or advice anyone?

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controlav
11 days ago
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TP_1Contributor I
posted in Music services and sources

Jazz Groove HD/FLAC

I just signed up as a Premium Plus Jazz Groove member. They claim that after proper config on their website that I will start receiving HD content on Sonos (where I have added them as a service). Has anyone else done this and seen the “HD” tag on the Sonos player app that confirms CD/HD content is streaming?

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controlav
11 days ago
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jinjroContributor I
asked in Home theater

Sonos Arc Samsung Frame TV eARC not working

So I just set up the Sonos Arc soundbar that supports eARC. It works with my 2020 65" Frame TV until I change the eARC setting on the Frame TV to Auto. The sound mutes and I can't get it to play until I turn eARC off. Anyone else have this issue? I’ve messed around with this for a few hours to no avail. 

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11 days ago
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GlenmarContributor I
asked in Music services and sources

issues with tunein radio and CBC radio

Canadian user here having issues listening to CBC radio1 through TuneIn radio. It has become incredible annoying to try to listen to the radio through TuneIn over the past few weeks as every fe minutes the program cuts out to hear the”tunein song”, and sometimes ads. This is a new problem, and is driving me crazy. I have updated all apps and operating systems. Does anyone have any advise? Please. 

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I
12 days ago
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jwsgEnthusiast I
posted in Wireless speakers

Changing Play:1 to 5Ghz WiFi

 I noted that with OS 14.12 that 5GHz WiFi is supported on my older Play:1Stupidly I went ahead with trying to change network settings.The mobile app just wouldn't prompt to change or add settings in Manage Networks → Update Networks, even after deleting the existing network and connecting by wired, it just kept on looping round not finding the Sonos (as is mentioned in other threads here - as well as prompting to enable Bluetooth).I started to worry I’d never get wireless working again, in the end I factory reset the Sonos (hold Play button while powering on) and luckily the mobile app then did find the Play:1 and prompted to connect to the 5GHz SSID straight away.But the reset lost all settings, services, favourites, connections to the library, to Alexa, everything in fact, so a simple network change ended up taking hours of work.

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Corry P
12 days ago
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clabosContributor I
asked in Wireless speakers

My speakers don't go into "idle" state. Why?

Hi Sonos communityI have a bunch of Sonos products and like most responsible home owners I suddenly got an interest to get my energy consumption under control.Using a electricity meter (a dedicated power meter, not a smart plug) I find that my Sonos speakers consume roughly 15W (S1), 18W (S3) and 20W (S5). It is a lot higher than mentioned on https://support.sonos.com/s/article/256 but when I look more careful (in Home Assistant) the devices are in "paused" state, not "idle"... Hm, perhaps that is my problem.The same article as above explains how/when the devices turn into "idle" (and reach the advertised low energy consumption state) but regardless of what I do I can't observe that ever happening. None of the devices are playing anything, I wait for 3 minutes but nothing happens... I wait for 30 minutes, still nothing. I don't have any surround system which can cause a longer delay accordig to the article. When I look at the state history (in Home Assistant again) I can't see any devi

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Corry P
12 days ago
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boardmonkeyContributor I
posted in Music services and sources

Amazon Music HD/UHD Confusion

I have Amazon Music Unlimited and a Sonos Connect Gen 2. I want to listen to the best quality stream (over my hifi), which is Ultra HD on many songs in Amazon. However, I can’t get a clear answer from Amazon or Sonos on how to do this, AND verify it’s actually happening. Going round in circles as they blame each other on support calls.The situation is if I start a UHD song from the Amazon app on my phone and play it on the phone speaker it reports as UHD all the way through (when you click on the UHD badge and look at the stream>output page). So, ok...I am getting UHD and my network is up to the job. However, if I stream the song to the Connect then the same screen reports Audio Quality: Unavailable and also says “streaming quality is not available while casting”.If I then look at the Sonos app now playing screen there is just the Amazon Music logo, no HD or UHD logo at all.If I go the other way, and start a known UHD song on Amazon from the Sonos app then I do get a HD icon on the

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M
12 days ago
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Zurzus_WainrightContributor I
posted in Home theater

Sonos Arc soundbar issues with older Sony TVs

Here's a crazy situation. So I own a Sony 900f and a 900e model TV. Those tvs have ARC ports in hdmi 3. So I bought a beam with surrounds and everything worked great. All of a sudden when I went to watch TV after having audio the day before, there is absolutely no audio coming through that. So I changed the motherboard on that TV and boom everything works absolutely fine. Upgraded to the ARC and after a month or so same issue happened with the HDMI 3 ARC port on that new board I put in. So go to switch out that board on the TV again with my protection plan from Best Buy where I worked as an Advanced Home Theater installer. That 900f ended up being dead in the water after replacing the board again, fine I got my money back on that TV. So I go to use my slightly older 900e series Sony, and it happened again tonight where there is no audio.I have done every form of functionality testing you can think of. Tested out an old sound bar of mine, that didn't get audio either, reset the app and

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Z
12 days ago
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daryld1988Trending Lyricist I
posted in Home theater

can we please get dts hd and dts x it is 2022 afterall

hi just touching on this which im sure has already been asked plenty of times, but can we just get dts hd and dts x already it seems crazy to me to think a system that can cost up to and over 1500 hasnt the ability to play these modern formats, when you could pick up a standard av receiver for about 300 pound which would support all the mentioned formatsI have found myself more times than enough now sitting down to watch a film and simply getting mute audio just because it is in dts hd or dts x and quite alot of the time this is when i have friends and family over so it isnt a good look for the sonos brand that it cant produce sound for these types of movies or tv showsit is somnething that could quite easily be achieved since yous went and enabled dts standard after not supporting it, i feel if yous want to be seen as the go to soundbars yous then have to make sure its the go to for audio formats also which currently it isnt dont get me wrong the sonos eco system and products are fant

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skullc
12 days ago

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