Talk Sonos Products

What Sonos product is best for you? How do you expand your Sonos system? Have a Sonos tip or trick to share? Show off your setup and your products here.

21196 Topics

Bajandave
BajandaveContributor I
asked in Home theater

Sonos linking up to a Oled 65

Hi All I’m new here. I recently bought an LG 65 Oled TV, now originally I had an LG led 65, and worked perfectly well linking up with my Sonos playbar, sub woofer and 2 ones, all working well.It was linked via optical lead, and now the same set up on the Oled. Now I have no sound out of the Sonos, just the TV.  I can play Spotify through the Sonos, but for some reason I can’t get sound from my Sonos system.

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Airgetlam
4 hours ago
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studiomatthewbrooksContributor I
posted in Home theater

LG C9 + Arc + UB820 / Multichannel PCM for DTS Blu-Ray discs

I’m running an LG C9 with a Panasonic UB820 Blu-ray player, Sonos Arc + Sub gen 3 + One SL surrounds. The lack of DTS support on the Arc has been frustrating for non Dolby encoded Blu-ray discs, so I have been eagerly awaiting the multichannel PCM update.It’s finally arrived (thanks, Sonos!) and I tried playing a DTS encoded Blu-ray and… no dice. Still stereo PCM 2.0. Has anyone running a similar set-up managed to get 5.1 PCM output from the Arc?The C9 supports eARC and multichannel PCM, I’m using 48gbps HDMI cables that support up to 8k60Hz, all of the devices are up to date, I have the C9 set to PCM with eArc enabled, DTS output set to PCM on the UB820… I’m really at a loss here. Any ideas or suggested settings?

317
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6 hours ago
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Todd_22Contributor I
posted in Controllers and Music services

Please improve associated product selection process. Please.

I know that the “associated product” is the first speaker that responds when starting a controller.  I’m simply expressing some frustration at how rudimentary that process is and how annoying it can be when you have a lot of Sonos products that you’ve accumulated for about a decade.  I have a mix of about a dozen speakers, with my oldest being ten year old Play:1s and my newest being an Arc. I notice that my Sonos controllers (both desktop and Android) are much, much more responsive when the associated product is the Arc or the newer Five. However, my controllers seem to have a knack for finding one of the older Play:1s.  The phone and desktop controllers consistently find the oldest speakers in my system when starting up and they’ll be sluggish and the queue is harder to manage.  When the associated product is one of the speakers I’ve added within the last couple years, the controller is much more responsive.  It’s a stark contrast.Like I said, I know how the associated product select

5
controlav
14 hours ago
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prashiiyerContributor I
asked in Home theater

Sound keeps cutting out with setting on Digital Output Format Auto on Samsung QN75QN85AAWXXY and using a Sonos Arc.

I've encountered an issue with my Samsung QN75QN85AAWXXY TV, specifically when it's set to "Digital Output Format: Auto" and connected to a Sonos Arc soundbar. Despite trying various cables and confirming the TV recognizes the e-ARC connection as it should, the audio intermittently cuts out. This problem arises whether I'm watching free-to-air TV or streaming through any apps on the TV.Interestingly, when I switch the TV's setting to PCM, the audio dropout issue ceases, but this workaround significantly compromises sound quality since formats like Dolby aren't supported in PCM mode.I'm reaching out to see if anyone has experienced a similar issue or might have insights or solutions to suggest.

5
D
15 hours ago
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Gc_in_chinaContributor I
asked in Controllers and Music services

Spotify FAMILY accounts conflict

I have a family account.  The primary family account is logged into the sonos.  Account 1.When any of the other family accounts (account 2) start to play music on their own device the sonos cuts out.Originally I thought it was because both family accounts were added to the sonos, but I've now ensured the sonos only has 1 and the other account is on a device. Surely it's possible to use sonos with a family account without everyone else with family accounts being blocked? 

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17 hours ago
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Gigi30FCContributor I
asked in What to get

sonos project vinyle

Bonjour J'ai vu que sonos vendait 2 platines vinyle Quelle est la différence entre la T1 et la projectMerci Moderator edit:Google Translate-Good morningI saw that Sonos was selling 2 vinyl turntablesWhat is the difference between T1 and projectThanks

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Corry P
19 hours ago
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TheBravoCContributor I
asked in Home theater

Sonos Arc audio keeps cutting out when connected to Samsung TV

Why isn’t this issue resolved? And if it is, what is the actual solution? For a couple years since owning the Arc and all the other prime Sonos Speakers & Sub, everything worked fine. Now, the sound when coming through the TV, will randomly go to near silent for 5-seconds at a time, then resume normal output. My brother has the exact same issue, suddenly- so this isn’t a personal problem - and this problem is all over this troubleshooting website. Why isn’t there a definitive common solution for a very well defined Sonos problem. My “Vizio” (yeah, Vizio) surround system in my bedroom has zero issues. What the heck? Just sayinThank you

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Corry P
21 hours ago
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tuhulaxeContributor I
posted in Home theater

Is there an official reason why Sonos doesn’t support DTS:X / DTS-HD?

I was looking into a new soundbar recently and had pretty much decided on a Sonos Arc.  On the tail end of my research I came across a post either on this site or on reddit that was talking about how Sonos didn’t support DTS:X or DTS-HD, and while a lot of new BluRay’s are coming with Atmos tracks now, many BluRays still only have a DTS:X or DTS-HD track.  I am in the same boat as I still play a lot of physical media, and just assumed at the Sonos price points they would support every codec under the sun to make it easy on the end user, it just plays everything. As I further researched this I read a lot of comments about how it’s because of a DTS licensing issue?  Is this the official answer?  There was an article on The Verge that said, “Sonos finally adds DTS audio support to its home theater lineup”.  However, when you read the article it says, “Sonos only seems to support standard DTS Digital Surround, so you won’t be able to get the most out of sources that use the higher specced

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D
1 day ago
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xsxxkxxyxContributor I
asked in What to get

Military Discount - ID.me

Has anyone used military discount?  I saw ID.me show 25% military discount for Sonos.com, I log in to my ID.me account as it already had my military record.  It generated a code and redirect me to Sonos.com.  I add sub and speaker to cart but the coupon code is showing “Coupon cannot be added to your basket”.  Anyone know if this is an error or is ID.me discount is only marketing gimmick?  Thanks in advance.  

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1 day ago
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Chris57GContributor I
asked in Speakers

suddenly become impossible to group speakers

I use 2 play1s and a connect amp with 1 ERA 100. They have been working together for a while but tonight they will no longer connect in a group. Each will work alone, except for the connect amp which seems to have disappeared altogether. What can I do?

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C
2 days ago
BOL74
BOL74Avid Contributor I
posted in What to get

What surrounds will be ok for the Ray

Good Evening to all forum-users👋 I’m living with my granny and got my own small bedroom upstairs.I allready got a Ray and for radio-listening i got a Roam SL on my bedside table.. and an 32” LG smart-tv is coming tomorrow.The room is small with full height sealing in half the room,other half dropping down towards the head-side of my bed.I was wondering…and i’m on a kind of budget. Like i don’t gonna add a Gen sub(or in desperate need of a sub anyway)….if not i’ll come across a really cheep used one of course. I think the Ray got enough bass as it is.I have a pair of extra Era 100 at home,but then i need to wall-mount them…ain’t got the mounts and i only fancy purcase the orginal Sonos one’s. The Era’s can i place on the wall behind my bed,but i allso thinking of getting the Ikea Picture Frame. But they need to be mounted on the side walls so they will be playing toward eachother.I’m not gonna watch a lot of movies,just Youtube and some music during night-time.I’m open for your thought

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BOL74
2 days ago
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bbence84Contributor I
asked in Home theater

Beam2 + ATV4K + Feintech eARC passthrough + Philips TV - audio channels mixup (no dialogue) with Atmos?

Hi!I am not sure where the issue lies, but I would really appreciate some help, as I am losing my sanity here. :) Here is my setup:1. Apple TV 4K, 1st gen2. Feintech VAX04101 eARC Pass Switch (video input set to 2nd HDMI (the Apple TV), audio set to Auto, eARC switch ON)3. Sonos Beam 2nd gen + Sonos Sub Mini4. Philips 55PUS6482 TV (has HDMI ARC, but not eARC, hence Feintech VAX04101)Now the issue is the following, which only started to happen recently, and I have no clue why. In the Apple TV, I have set audio out to Auto, and Atmos enabled. We first noticed that the Netflix shows does not have any dialogue for most trailers or even the shows if started. I also use Infuse to stream some stuff from my PC, and those (e.g. Blade Runner 2048), does also not have some of the dialogue. I suppose the ones that would be the rear speakers, but I don't have any additional speakers (I only have the Beam 2nd gen soundbard and the Sub Mini).If I switch manually on the Apple TV to 5.1 and Atmos is of

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Corry P
2 days ago
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bluesmanAvid Contributor I
asked in Speakers

sonos Era100 line in

I have just ordered a Sonos Era100.with the intention of eventually buying another later for a  stereo sets up, and connecting a cd player to them to play all my CD’s. I also have a large Mp3 and Flac music collection on the computer,can I play these through the Era 100 via the era Jack socket connection in the meantime.

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B
2 days ago
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aphContributor I
posted in Advanced setups

Setting up Sonos with Eero WiFi system

I have had trouble getting my Sonos system to work for the past few months, since installing an Eero WiFi system, and I wanted to share what I learned so that I help others avoid the headaches and hassle. The problem: After installing a network of Eero WiFi devices (three eero Pro devices and one eero Beacon extender), my Sonos system stopped working reliably (would not connect, drop devices, etc.). I tried restarting, reinstalling units, etc., etc., without success. The solution: Over the past two weeks, I have read a number of posts on this Sonos support site that helped me get the system working again today. Here is what I did and some comments on my system: [list] [*]Enabled "Bridge Mode" on our Xfinity Wireless Gateway device -- got instructions on how to do so on the Comcast website (need to log in from your internet browser and follow a few steps) [*]Connected the eero Pro device that was indicated as the "gateway" (was the only device that my eero app showed as being the "g

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3 days ago
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Brbray5Contributor I
posted in Controllers and Music services

Feature Request - Dynamic island

Feature Request in regards to dynamic island.  Currently, for iOS users you must open the Sonos app directly in order to navigate any controls. Allowing access to dynamic will provide minutes saved to use the control settings. This can include skip to next track, go back a track, grouping of speakers, change playlist or services being used. There are often times I need to pause quickly and I have to go through the standalone Sonos app to turn off. Just a thought for us iOS users.

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controlav
3 days ago
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viking247Contributor I
asked in What to get

Sonos 300 or 100

I do not want surround sound. I want great quality audio found on Sonos app. My living room/dining room is 30 x15, Does one speaker fill my space adequately or do I need two?Is the 100 sufficient or should I purchase the 300.   

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V
4 days ago
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Sundancer340Contributor I
asked in Portable speakers

Removal of product from system/app

I recently had to replace my Roam unit with a new one. It setup in “my system” just fine and works great. The problem is that the old unit still shows in the app and I want to delete. How to do?

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4 days ago
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Russell.VSSContributor I
posted in Controllers and Music services

Feature request: Apple TV with Sonos App

As a custom integrator I feel very strongly that Sonos should have an app on the Apple TV device. I understand that Sonos wants to be able to manage every aspect of their ecosystem but since 99% of my installs has an Apple TV, I think Sonos should offer a paid app to stream directly from the Apple TV. Some clients don’t want a universal remote and just want to use the Apple TV remote, and some control systems don’t work well with Sonos (I’m looking at you Control4). So to me it looks like a niche Sonos can profit from. Make it less than $50 per Apple TV device and I guarantee I can sell that as a line item in every bid. Make it possible for me to purchase licenses and install them in-app and we’ll be good to go. Maybe it’s too much to ask for or perhaps Sonos’ licensing deals with streaming services aren’t able to extend to a third-party device, but I’d be very happy to see this developed one day.

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R
5 days ago
J
JoeTVContributor I
posted in Speakers

Lets talk about how GOOD the Sonos App is?

I had one Era300 speakers for past 6 months. Never used the Sonos App. Worked great. Decided to enhance the sound experience and bought another one last week. To pair the speakers had to use the Sonos App, it all seemed to work perfectly BUT since then it's been nothing but an annoyance! Sound switches from left to right, sometimes doesn't play any sound at all, sometimes can't even connect. Both speakers are great when on the rare occassion it works properly 2-3 minutes then switches from speaker to speaker again.I've been reading about complications with people trying to connect to other devices and wifi. Read about factory reset and all the info when it helps and when it doesn't. My golly so many issues and complications, what happened to plug in and play?I just want two speakers that work consistently but these Sonos App seems to be having handshaking problems between wifi, speakers and the Sonos App itself. A shame the Sonos App complications makes a great product into an intense

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controlav
5 days ago
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BinniBContributor I
asked in Components and Architectural

Sonos Port With Beoplay A9 5th Gen

Good day Hi guys,I have a “problem”Have Beoplay A9 (5th GEN) and Sonos Port connected to it via ( RCA to USB-C A9 G5 does only have USB-C (dongle included))However I can not get the get the volume “up and down” to work correctly.I can pick line in on A9, but I can not control volume through Sonos app The volume is stuck at predefined level and I need to open up the B&O app to change the Volume!Is there a workaround? With hope of helpBWMr.B

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Ken_Griffiths
6 days ago
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rivieraContributor I
asked in Portable speakers

operating instructions for sonos roam sl in english

need english instructions

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jgatie
7 days ago
L
linoo7Contributor I
posted in Advanced setups

Is TV group volume via remote TV controller yet?

This topic is discussed four months ago for new feature request. Not sure if any update now as I came across the same issue.Previously, I used to apple tv system with 4-6 homepod mini speakers in multiple locations,  i could volume up/down all speakers by one tv/chromecast/apple tv remote at the same time.After upgrade to Sonos system, the tv/ chromecast remote now can only control soundbar & surround speakers but not the others, it’s quite inconvenient that i need to open apps everytime to adjust volume if i go to somewhere for while and again after i return.Hopefully, Sonos can upgrade the system like Apple TV to let user control all speakers by one remote.   

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jgatie
7 days ago
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ls.jsContributor I
posted in Controllers and Music services

Setting Up Multiple Accounts from Spotify Family Plan on Sonos

I just upgraded to a Spotify Family Plan. 2 of those accounts are for kids. They each have an ipad with the sonos app installed that connects to a single Sonos network. In other words, the sonos app is installed on multiple home devices that access the same sonos account.I want to set up each family’s spotify account on their respective Sonos app. But when I login with my Spotify credentials, it only connects to my account.What am I missing? How do I set them up to access their spotify kids account on the sonos app?

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106rallye
7 days ago
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steveof2620Contributor I
asked in Portable speakers

Sonos Roam - Can't connect to WIFI

*** Update - its connected *** Hello,I have been experiencing continuous drop outs when trying to listen to my Sonos Roam. I read that I needed to connect to 2.4 instead of 5g. So I reset it while I temporarily disabled the 5g band.How do I now reconnect it to my WIFI? I’ve reconnected my iPhone to WIFI so it's (presumably on 2.4). Opened the SONOS app which helpfully tells me that the roam is not found and to ensure it's connected to WIFI. But that is what I am trying to do.How do I get the thing back onto my WIFI?The LED on the Roam is flashing green.

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Corry P
7 days ago
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sjmoeContributor I
posted in Controllers and Music services

Music Library and playlist creation

I am importing my music library from an external hard drive. For some reason, it maxes out and I get a message to clear or delete playlists. I then realized that the system is creating an automatic imported playlist on SOME of my imported library - but not all. I think SONOS is reading the playlist tunes and double counting the songs and then it creates the limit of items i can add. One - why is this happening. I called and spoke to a SONOS rep and was given some crap about iTunes. This is not an iTunes issue. iTunes isn’t even loaded on my laptop and this is music i downloaded or burned over the years. two - can i create more than one library to see if this can be avoided? I have most of my music transferred but it caps out for what I believe is this imported playlist issue  

1
Stanley_4
8 days ago
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