Sorry I know this has been asked before, but I'm unable to find a solution to get mine stable again.
I've had a beam and one surrounds for a few years now, have always worked faultlessly and connected to the TV when audio started playing. I have always used the optical to hdmi adaptor to connect to the beam, with wireless connection for the pair of ones.
A few weeks ago, the TV started disconnecting from the TV. It would not connect when audio played. The only solution I found was unplugging the beam from the power and resetting the unit. Fine during the day, but every morning when the TV goes on, nothing, so I need to unplug the device and reset, this gets tedious!
Yesterday the pair of one devices could not be found, so have to factory reset them and repair to the sound bar to create the surrounds.
The frustrating part is this system has worked so well for a while, but now I have daily issues with connectivity or having to restart devices. It's worth noting that nothing in the home has changed, broadband provider is the same, WiFi router if the BT smart hub. We haven't split the router into separate 2/5GHz bands - would this be worth trying?
I have also submitted a diagnostic, hopefully this provides some insight, or any other help or advice would be much appreciated!
Best answer by Ken_GriffithsView original