I got this yesterday and I noticed something on both the sides of arc. Is this normal?
Best answer by GuitarSuperstar
View originalI got this yesterday and I noticed something on both the sides of arc. Is this normal?
Best answer by GuitarSuperstar
View originalI returned it to Costco and got new one and that one has similar issue but much less , I am not sure if it affects the sound
Hey Yesu,
Only hooked-up the Arc to my SONY XR55X94J TV a couple days ago & am seeing the same issue. Been treating the Arc very carefully & the room temp. has been constantly around 20-21°C since delivery(?)
Have you experienced any detrimental effect on performance? Feels like the Arc sounds less clear, less dynamic & I’m having to increase the volume since I noticed the leaking. Even though the speech enhancement function is activated in the S2 app.
What have your retailer &/or SONOS customer service advised?
Your’s in anticipation.
No , it doesn’t come off when I clean
No, this isn’t normal. If it doesn’t come off when you try to clean it, get a replacement Arc.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.