Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions
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Using Playbar with Five
I currently have a Sonos Playbar set up on a living room TV. No surround speakers. The living room and kitchen are open and connected (one large rectangle) and I’d like to set up a Five at the far end of the area in the kitchen. The principal reason is for music: we’d like to be hit from both directions when sitting at our kitchen counter. But I’m wondering, can the Playbar and Five be grouped such that there will be no sound delay when watching TV? Thank you in advance!
sonos arc - mounted at the ceiling
Hi SONOS team,it would be really great if one can switch left and right channels (sides) on SONOS ARC or similar - I do not have a TV but a projector and a screen and it would be great to have the option to mount the arc on the ceiling -- this would require that the channels are switched or “mirrored”...what do you think? cant be that hard….
Home Theatre Setup (Arc + Sub 3 + 2x One)
I read a home theatre setup topic in help but it may be outdated. It says to set up the home theatre speakers as separate rooms before setting up as a home theatre. I will be setting up an Arc, Sub 3 and two Sonos Ones for surround. The Arc part of the app has “Add Sub” and “Add Surrounds” items. Do I still need to add each of the components as separate rooms in the app and then create the home theatre? Or can I just set up the Arc, add the sub and add the surrounds from the Arc page?Thanks!OB
Sonos One SL connection lost
I bought my One SL in august 2020 and have had the same issue since. I have two rather big issues that spoil my experience. First off is connection to my One SL. When I use airplay(from Iphone or Macbook) to play Spotify and pause the music for more than 1-2 seconds, the connection seem to be lost. Whenever I try to resume the playback, Spotify shows that music is playing but no sound is heard. What I have to do is disconnect from the speaker(I simply change output on my Iphone/Macbook to the built in speaker) and reconnect to it and playback works fine. Is this how the service is intended to be used? Please not I’ve tried with both wired and wireless connection. I’ve restarted all devices multiple times, reinstalled software and reconfigured the speaker. I also have troubles playing music through a service with the Iphone app. First time I try to stream something it loads for a few seconds, and then says something like “Can’t play <song>. Lost connection to <service>”. I
Issue ading Beam to app
My Sonos Beam recently dropped out of my app. I reset the device and went through the process of adding it back to the app.I got to the point where I got the message “Your Beam has been added, but may not appear in the System tab. If so, unplug the power cord and plug it back in to finish set-up from the system tab”Indeed the Beam did not appear, and also did not appear if I switched the power off and on. Any clues on how to resolve this?
LG 65SM9000PUA tv with Sonos ArcI could not get the sound output to stay on “internal tv speaker.” If I select internal tv speaker it automatically changes back to “HDMI Arc” to play output through the Sonos Arc.I researched the fix on this forum and wanted to share my findings.Both the TV and the Sonos app have settings for autoplay for sound output and both must be turned off. TV settings to adjust:”All settings” then “connection” then “hdmi device settings” then turn off “SIMPLINK (HDMI-CEC)”.Sonos app settings to adjust:“System” then select the corresponding device, for me it was “arc” then turn off “tv autoplay”Make sure both tv and sonos autoplay settings are off and you will be able to change from Sonos HDMI arc as sound output to internal tv speakers.Warning: when you change back to HDMI Arc input on the tv, the autoplay setting on the tv will be reactivated. It gets annoying turning off frequently but that’s the work around.Happy listening!
setting up sonos gen beam
Trying to set up Sonos beam in a different property . Have Sonos beam already working in another house but when trying to set one up in this house do I need another app , which when trying to install only puts me into my app I already have but the internet WiFi for this house is different so it doesn’t let me do anything . Do I need to change my WiFi connections each time I go to different houses and can I add the new beam onto the app I already have.
Arc sound chop
When I change the volume, it's not smooth. It goes out for like a 1/4 second between volume level steps. Very brief, but annoying. So if I hold the volume up on my remote, it doesn't transition smoothly. It stutters so to speak. Once I let go of volume button, it's fine. My beam never did that. Anyone else have this issue?
2020 LG 77" OLED and ARC + Sonos Amp and In-Wall Speakers - Will I get true 5.1 surround modes from the HDMI eARC?
For those that may have the LG 2020 CXPUA series TVs and are using them with an Arc sound bar and Sonos Amp plus in-wall speakers, do you get true 5.1 surround modes out of the LG’s HDMI eARC? I realize that this question is probably best posed to LG tech support but the dummies kept reading “2.2 Speaker System” back to me off the website and that wasn’t my question. Will the HDMI eARC send true 5.1 surround modes to the Sonos Arc sound bar and then wirelessly to in-wall speakers through the Sonos Amp? Or will it be some simulated surround sound?
Sonos Arc - partial sound only, not all speakers work
Hello, I have received my new sonos arc yesterday and after multiple tests, reboots and customer support advice it seems that the soundbar is broken - even simple stereo plays from right speakers only and left channel is very distorted and coming out from mid right side. It seems to me that only 1 or 2 speakers out of 11 works. My question is - is there any way to test individual speakers? I know I will get a replacement, it’s not a problem but I’m bit concerned that the new soundbar may have similar issues. At the moment it’s easy to notice the problem but I’m worried that if it’s just one or two speakers dead, especially the upfiring or one of the center ones it will be quite difficult to pinpoint it. Thanks
Sync two Sonos Amps
I have two amps. One is for outside speakers, and one is for inside speakers. I wanted to be able to play music outside, TV inside, and same play on both inside and outside. Is there a way to create a group where same plays on both? In the app it says group is only available with 3 or more rooms. Wondering if a room can be added with only two amps, therefore, allowing the two amps to play same thing?
Need help with a receiver, record player, in-ceiling speakers and SONOS.
My Sonos Playbar, which is connected directly to my TV, along with the Sonos Sub, Sonos One, and a Sonos One SL. This is what I consider my Sonos Playbar system. In order to listen to my turntable, I have a Sonos Port that connects as a “Line-in” to the Sonos Playbar. THE CHALLENGE: When I moved into my new house, there were (5) pre-installed in-ceiling speakers. So I purchased a Denon AVR-X1600H. I have one Port connected to the receiver assuming that would be another way to access all of those speakers. The Denon receiver acts as a separate Sonos output speaker, but only plays out of two of the in-ceiling speakers.What am I doing wrong? The preferred setup would be to do the following:Use the Sonos Playbar system during normal TV activities Use the Sonos Playbar system for casual music listening Use the Sonos Playbar system for listening to my vinyl turntable Use ALL speakers, including the Sonos Playbar system, during parties When I purchased the Denon receiver and the ports,
Possible to exclude/silence beam when playing music
Hallo, I have a beam (2.0) en two play:1's configured with my LG tv as a home Home Theatre dolby configuration. Works perfectly for the place in the livingroom where i watch TV: the bench.Otherwise, when playing music from Spotify, i'm normaly not sitting on the bench in front of the beam, so i would like to only use both the play:1's for playing music and have the beam silenced. The beam is not in the middle of the room and destroy’s the stereo sound from both the play:1's. Sound quality for music was way way better before adding the beam.Can the Beam be silenced for music? A seperate configuration for Home Theatre and a second one for listening Music sounds logical right?
Unable to Connect One SL System to Desktop after Wi-fi Network Changes
Hi, my Wi-Fi at work crashed and was not working correctly, we had to do a bunch of resets to the system, once I got it resolved, the Sonos system was unable to connect to the speakers or spotify, I determined that reconnecting the speakers would solve the issue after trying one so I set them all up on a new system via my phone. After that all the speakers were working and are able to play music but I can no longer find them on any of our register or office computers. Most of the desktops are using an ethernet connection, however our office computer has a Wi-Fi connection and was also not able to find anything with the sonos app. We do have a backup Verizon network that may have kicked in at several points, however I think its supposed to be the same network since we don't have to do anything on the computer to switch to it. Does anyone know any solutions for this issue, or would a Boost make it work again? Thanks!
Spotify is losing connection to Sonos
I'm having massive issues with both my Sonos systems (Amp and One SL).After some minutes Spotify just pauses and drops the connection to the system. I can instantly reconnect, issue comes back after a few minutes. Happens from both Android and macOS app.I didn't change anything in my network, the WiFi is working perfectly. I monitored my wifi and there is not a single package drop from other devices. There are very few WiFis around me, so there isn't much interference. I have exactly this setup since months, issues now started out of nothing.Does anybody have an idea what the cause could be?
TV screen flashes black with Beam
Hello, so I have a newer TV (less than 1 year old) and stream with an Amazon Firestick. I recently added a Beam and noticed my TV screen intermittently goes black for a second or two. When I unplug the Bean from the Arc HDMI port the tv works just fine. I also noticed if I’m watching a movie it’s paused after the screen blinks black. I have tried a new HDMI cable and same thing. I used to have the Firestick in the Arc HDMI port snd it worked just fine before installing the Beam. Like I said I can turn the problem on and off by simply unplugging the HDMI cable from the Beam, but in doing so I did notice that when I plug an HDMI cable into the beam the TV screen goes black for a second or two as well. Any thoughts what might be causing is?
Choppy Audio from 5.1 Play 1's
I currently have the 5.1 setup with a playbase and am having issues with audio from my Play 1s. The audio skips every few seconds or so for everything (spotify, video games, regular TV, streaming).I have an ethernet cable plugged into the base and have the others connected via wifi. I have read through a few posts about remedying my issue but none have worked. I tried:Hard reset all speakersUnplug speakers and router then reconnectUnplugging eternity cable and restarting router then reconnecting ethernetIs there is anything else I can try?
syncing issue with wifi.
Hi team,I have ruckus wireless controller and I am trying to connect sub woofer with Sonos arc and tv so i can not connect the sub woofer with system. same think I have tried with Airtel Wi-Fi dongle then all device are connect to arc. can you please help me out in the scenario. it is issues in Ruckus controller (security issue / blocking issue).or compatibility issue with Sonos devices with ruckus controller
Suitable clearances for sonos beam recessed into wall cavity
Hi there,I was wondering if anyone had much experience with recessing a Sonos beam gen1 into a wall cavity? I know it has side speakers which would be impacted but is there a level of clearance I can give them in the wall cavity for them to be less hampered? Also I have two Sonos 1’s, could I use these as front sides to negate the impact of the potentially hampered side speakers of the beam?? Will truplay tuning potentially get around some these issues?Thanks in advance for your help.
Samsung Frame and Arc - sound not working properly
Is there a solution? Should I return the Arc? I see from this discussion group that this issue with Frame and Arc has been going on for a long time. SONOS - what should I do? Return the product? It is not working as advertised. Every day I go on and there is no sound - then bam - it works - then drops.
Beam surround rear speakers not working
Hi, this may just be me.I have had a beam and 2 play one as my surround sound that i just set up. When I test the sounds on the app it sounds great with the volume coming from all three speakers. However when I play my TV there is no sound out of the rear play one’s (both) or it is extremely low and does not add anything to my audio experience. I have been through the set up a couple of times and each time increased the distance sat from the speakers (its now at max) each time rerunning true play to optimize the sound which has made no difference.This is my first surround sound and its not the experience i was expecting or have heard about. I dont think it ls working as it should. Please help.I have a Sony Bravia xbr65x850e TV.
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