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Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

  • 5,530 Topics
  • 28,401 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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5530 Topics
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uprightbcContributor I
posted in Home theater
Volume slider unresponsive

Anybody else still dealing with the issue of the volume slider not responding to touch input? Every time I adjust the volume inside the app it takes 3-4 attempts before the slider will acknowledge input and move to the desired level. I commented on a post about this issue a month ago and am curious how many other people still experience it.

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U
9 days ago
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FlohrdContributor I
asked in Home theater
Combing 2 systems

I made the mistake of setting up my soundbar by it self and then re setting my sound bar, speakers, and sub up in my basement. My problem is that the sound bar is on one system and the rear speakers and sub are on another. Everytime I want the full surround sound I have to open the app and turn the rear speakers on. On help would be appreciated on how to get them all on one system

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Airgetlam
1 month ago
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Eddiek83Contributor I
asked in Home theater
Beam ARC issue

Hi I have issues with my Beam ARC. When trying to connect it says ARC not connected when the cable is actually connected. Sometimes when I turn off tv and on again it connects but the tv keeps forgetting the ARC. Other times it says some other device is interfering but no other device is in. Trying to connect here but it’s saying ARC cable is not in 

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E
14 days ago
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JavierCRContributor I
asked in Home theater
Arc

Brand new Sonos arc, factory reset not working, light still white, won’t change

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Airgetlam
1 month ago
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MarcusH58Contributor I
asked in Home theater
Are TV & Sonos soundbar / speaker voice delay issues resolved?

Hello folks,I am in the market for a Sonos soundbar for our LG OLED TV (1 year old).However, I have read of voice & picture synch issues (delays) on this forum. Also with other TVs.Are TV & Sonos soundbar / speaker voice delay issues now resolved please? MTIA

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M
1 month ago
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Patrik5072Contributor I
asked in Home theater
system not found

Been connected but changed pasawordon WiFi and not possible to connect again. Tried to use network cable and all. All though system seems to be working but cannot connect to the app. Not possible to play music through Sonos.  

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P
1 month ago
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coriemartinezContributor II
asked in Home theater
bad update

Why are my subs barely playing after 5 hours of tech support calls and 600.00 worth of internet upgrade

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C
27 days ago
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Enzo007Contributor I
asked in Home theater
Barre de son SONOS Arc

bonjour,Impossible de connecter ma barre de son SONOS Arc prob de reseau serveur SONOS et l’application. merci de m’aider s’il vous plait.Moderator edit:Google Translate-Good morning,Unable to connect my SONOS Arc prob soundbar to the SONOS server network and the application.please help me.

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R
2 months ago
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SamuleABContributor I
asked in Home theater
Home Theatre - Alternative to AutoPlay - Manual Play

My TV is connected to my PC, so if there’s any sound on my PC, it ungroups and switches to the PC sound. I’d like to deselect the options to:TV Autoplay & Ungroup on AutoplayIf I undo these options, how can I manually tell my Sonos TV speakers to reconnect to the sound that my TV/PC is giving off when I’m ready to play music from the TV/PC again? I’d like to switch manually, but I don’t see the option.

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N
1 month ago
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PinobassContributor I
posted in Home theater
help

I have 4 symfonisk gen 2 plus play 3 should I add sub mini?

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Airgetlam
1 year ago
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David LundgrenContributor I
posted in Home theater
arc sub 3

Wow once you connect the sub 3 the arc comes alive this is worth the wait and investment over time next are a pair of 300s to complete the setup 🙏❤️👍

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Stanley_4
6 months ago
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JimariContributor I
asked in Home theater
can not delete the play 1 to switch to era 300 as surround speakers

If I want to delete the play 1 from the app as surround speakers ,the app says that is een problem.but the play 1 working oké I want them to switch for era 300

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J
2 months ago
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VouContributor I
posted in Home theater
Bluetooth connection

Not sure what happened but it take way to long to finally Develop a connection with Bluetooth to my home system been a couple years. It has never been this difficult. Are usually try to connect to Apple Music on my phone.anyone else experience issues like this?

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G
20 days ago
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JimlsContributor I
asked in Home theater
How to mix a Port based stereo system with a soundbar for TV dialog.

I have my own preamp that switches between phono and TV. This feeds the line input of a Port. This setup enables synchronized sound in three adjoining rooms. This works well, but I want to add a soundbar for enhanced dialog from the TV. The problem is getting everything to synch. Another problem might configuring Sonos to understand the three channel setup.

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buzz
1 month ago
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Terrylee5Contributor I
posted in Home theater
app system information

Why isn’t system showing Dolby or pcm?  Not showing any type of description 

1
buzz
10 months ago
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AdamAudio22Contributor I
asked in Home theater
Roku after App Update

Ever since the updated app rolled out my Roku remotes no longer control the volume of my Playbar (2 of them). It says the remotes are paired, but they don’t do anything. Are there any plans to fix this?

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A
2 months ago
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KrishnakanthContributor I
asked in Home theater
sonos arc sounds less quality when connected to projector

I have a Sonos Arc and Sub Gen 3. The Arc is connected to my Nexigo Aurora projector using HDMI eArc. The sound quality isn’t as good as when I play music from my phone via AirPlay. For example, a song sounds great on my phone even at half volume with strong bass. But when I play the same song through the projector, even at 80% volume, the sound quality is lower without life. Does anyone know how to fix this or suggest better alternatives?

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Corry P
1 month ago
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Audio Fx 2024Contributor I
asked in Home theater
speaker with Atmos

I have THE . Beam g2+ 2 ERA 100S  can I add 2 symfonisk 'bookshelf to use as up firing ceiling  audio.  ??

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G
2 months ago
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Majin18Contributor I
posted in Home theater
sonos not showing up in my app

Good morning I have problems with my Sonos devices, I measure myself and since I moved I have not been able to find them in my application and I am without sound

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M
3 months ago
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LlrContributor I
asked in Home theater
sonos 2 app downloaded now theres no tv connection

This forced app download has sent me into a mad furry!! The TV isn't a selection anymore so I have no control over tv sound. There's no where in this app to do anything about it. This app is horrible to try and use. Has anyone been able to get tv connection?

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L
3 months ago
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Jt006Contributor I
asked in Home theater
Connect sky q

Hi, I have an old gen 1 system with 2 play 5’s in the kitchen diner & 2 play 1’s in the tv room. I want to use my play 1’s with the tv, connecting with a Sonos Connect and Toslink (optical)I currently have a Bose sound plate connected in the same way - but can I split the optical signal and then to the Connect to play through the Play 1’s at the same time….a kind of home cinema? any help is appreciated  J

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J
2 months ago
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barneyoooContributor II
asked in Home theater
rear speaker options - new app

Hi...I have two Era 100's as rears...in the new app both are listed, however when I try surround audio tests the left rear doesn't provide sound. I've tried to remove surround, however I get an error. How can I control/check/modify the left Era...there are no options available. I'm on android, so a trueplay suggestion wouldn't help. On the previous version of the app there were control options of each speaker. 

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B
2 months ago
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SticksContributor I
asked in Home theater
Beam gen2 with Era 100

New to the sonos eco system and very very impressed!!!    Bought a new LG C3 in December and started with a Beam Gen 2. Have a very small family room it’s in, the Arc would have been a little too much I think. Sounded great but I “wanted more” LOL!!  Got a pair of Era 100’s and hooked them up as surrounds yesterday and yeah they definitely brought more life to watching!.  My question is I have them set to full for music in settings but the beam still plays.  Is there a way to get them to play music without the beam playing as well?

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2 months ago
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ighavidelContributor I
asked in Home theater
Sonos ARC SL not connecting to Samsung NeoQLED

I can’t connect my Sonos ARC SL to my Samsung QN85. It’s attached to the HDMI ARC port. the TV sees a connection but shows as unknown device with turned off sign. I’ve reset the TV, Sonos, and used two different HDMI cables. The Sonos works by itself by wifi and the mobile app, however, no connection to TV. It was working for two years with the same TV.Any suggestions? if it needed service or parts, how and where can I get it? I live in Houston, Texas.thanks

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I
3 months ago
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SRP80Contributor I
posted in Home theater
Fix Crackle

My Beam crackles way too much. Can it be fixed or do I need to replace it.Diagnostic number 1087756801Please Help.

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UKMedia
3 years ago
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