We have a Sonos Amp in our home, with pairs of indoor and outdoor speakers (not Sonos Brand), hard wired to the Sonos Amp, and we have no major issues playing music through these speakers, via streaming services and the Sonos App on our phones.
For the context of this post, leave the outdoor speakers out of the conversation. This pertains to the in-ceiling speakers we have in our family room and wanting to set them up as surround speakers for our TV.
We purchased a Sonos Beam Gen 2 cause we were told that we could connect the Beam to the Amp, and be able to setup the indoor (in ceiling) speakers which are controlled by the Amp as the surround speakers in our family room (we understand the Beam is the front center, left and right front speakers).
The Sonos App recognizes the Amp from the Beam 2, and we see the link to “add surrround” in the Sonos App, but… the App says it fails to complete the surround setup, after several minutes. We then checked the App, it appears that it DID complete the surround setup, but no TV audio comes through the ceiling speakers (the audio still comes through the Beam 2, no problem).
We deleted the surround speakers from the App, and the Sonos App goes back to recognizing the Amp as a separate room setup able to play music from our streaming services.
All we want to do is use the in ceiling spreakers as TV Audio surround speakers, as well as maintaining the ability to play our streaming music through the in-ceiling spreakers via the Amp, when the TV is powered off and we’re not even using the Beam 2.
Any ideas? All help appreciated.
Best answer by Corry P
View original