Whereabouts is the IR sensor physically located on the Beam? I'm trying to use IR to adjust the volume, but I hav to be within 3 feet of the Beam for the remote (any remote that I have configured) to work.
I've been trying to use my Samsung Smart Remote, an Apple TV 4k remote and a Firestick 4k remote...all work (within 3 feet).
I'm assuming that the range should be greater than that.
Best answer by frenzy382
15-20 feet is the max range.
So...something is wrong and from what i have read , it could be numerous things. light, interference etc.etc.
or...perhaps it's just faulty.