Like another person posted about the exact problem he had with his Sony (https://en.community.sonos.com/home-theater-228993/tv-remote-vs-sonos-controller-volume-control-for-tv-in-a-playbar-play-1-setup-6787229), my entire system is set up correctly and grouped together and Playbar is connected to my LG TV. The TV remote is configured too. Also, the sound settings in TV is set to "Audio Out (Optical/HDMI/ARC)" The roblem is that even though I reduce the sound using the TV remote the Playbar still keeps playing the TV sound. The display in the TV shows sound reducing to 0.., but in fact, it doesn't. So then I have to reduce the volume using the Controller from my Android phone. Can you let me know, what do I need to do so that the TV remote can be used to control the sound of the Playbar independent of the Controller App?
Best answer by Keith N
By chance, is your TV remote an LG Magic Remote?