My apologies if this has already been asked, but I'm having trouble getting sound on a couple of built-in speakers. I have Sonos speakers in most rooms of my house, but my family room and kitchen both have built-in speakers in the ceiling that are powered by a Sonos Amp and Preamp (?) that run through a home theater receiver.
For whatever reason, when I am listening to music on Sonos, only two of the four in-ceiling speakers work in the family room. Funny thing is, all four of them work in the kitchen.
I tried messing around with a lot of the settings in the app, but couldn't get the speakers to work. Any thoughts?
Best answer by User584043
I forgot to reply to say that I figured it out just in case anyone read this who is having the same issue.
@melvimbe was correct that my manual did not list a 4.1 setup. However, digging in my manual a little more, I found how to turn off the center speaker. So I turned on 5.1 sound and then in the speaker settings, selected "none" for the center speaker. It then split the center speaker's sound between the two front ones. So it did create the "phantom center."
It took a while, but I finally figured it out. Thanks to everyone for their help and suggestoins!