Best answer by Airgetlam
That sounds odd. The iphone isn’t in the middle of the process, when you use the controller app, it is just a remote control that tells the computer in the speaker where to go to get music.
So, since the app isn’t ‘playing’ the music, it shouldn’t be trying to access the speaker on your phone. In fact, to my knowledge, the app doesn’t even know that your phone has a speaker at all.
So, I’ve got a couple of generic suggestions. First, delete the app from your phone. Don’t worry, you won’t lose any settings, they are stored on the speakers, not the app. Second, power cycle your phone. Then, once it comes back up, reinstall the app, and test to see if it still has this behavior.
If it does, I’d call in and talk to a Sonos rep for further troubleshooting.
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So, since the app isn’t ‘playing’ the music, it shouldn’t be trying to access the speaker on your phone. In fact, to my knowledge, the app doesn’t even know that your phone has a speaker at all.
So, I’ve got a couple of generic suggestions. First, delete the app from your phone. Don’t worry, you won’t lose any settings, they are stored on the speakers, not the app. Second, power cycle your phone. Then, once it comes back up, reinstall the app, and test to see if it still has this behavior.
If it does, I’d call in and talk to a Sonos rep for further troubleshooting.
