sons beam hdmi arc connection.

  • 3 August 2019
  • 2 replies

Failed hdmi arc connection.

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2 replies

HI I have two sonos beams, both have been working fine, the one in question has 2 play 3 set up as surround worked great for 10 days or so, dropped the connection to the tv after Alexa had been set up to it got confused after music had been playing around the house. (I have two play 1as well). It has failed with the hdmi connection. I thought it may have been the lead, swapped leads, still nothing. So could it be the tv it wasn't recognising the device swapped the beam to the other tv ( both Samsung) still not working. Plays music no problem alexa works fine. I use this speaker as a boost / bridge.
Try a power cycle of both the Beam and the TV, which will force a new handshake of the HDMI-CEC protocol.